Realtek Audio Problems Post Water Damage

eeisner

New member
Local time
11:39 AM
Messages
5
Alright... interesting problem I have never seen before.

spilled some water on my laptop, and after having some issues with the nvidia graphics card not being recognized, I am noticing issues with Realtek. Audio will only work if: headphones are plugged into the headphone jack and the sound comes from headphones, OR something is plugged into the mic jack and sound comes out of the internal speakers. If nothing is plugged in, no sound. When the mic jack is plugged in, Realtek says that a device was unplugged, and when I unplug the mic, it says that a device was plugged in. Tried an uninstall and reinstall of the driver, which led to no success.

Laptop: ASUS U36SD-XA1
RAM: 8GB
Windows: 7 Home Premium 64Bit
Realtek Version: 6.0.1.6373

Any other info needed?

BTW, the first image attached is headphones plugged in, then mic plugged in, then nothing plugged in.

EDIT: i have no idea what happened, but Realtek is freaking out on me, going back and forth between working fine and thinking something is plugged in to the headphone jack/having the problem I described.
 

Attachments

  • audio headphone plugged in.png
    audio headphone plugged in.png
    143.2 KB · Views: 23
  • audio mic plugged in.png
    audio mic plugged in.png
    123.9 KB · Views: 16
  • audio no plugged in.png
    audio no plugged in.png
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My Computer

OS
Arizona
I would suspect a hardware problem due to the water spillage. Hard to tell what was affected by it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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