Realtek HD Audio - No Sound through speakers \ headphones

[alaud]

Hi,

This is driving me mad now also as soon as I google it there seems to be hundreds of similar problems..

New custom PC and cant get any sound from the rear speaker jack of front headphone jack. Sound is playing as the volume leve indicator is moving up and down and is green yet no sound outputted.

Tested speakers and headphones on another machine.
Re installed the hd audio driver.
Disabled and enabled driver.
Disabled the nvida hdmi sounds drivers.
Made sure the realtek driver is default.
Checked bios has onboard sound turned on.

Now i dont seem to be getting anywhere very annoying. Please help

Many thanks,

adam

 

[fireberd]

I just went through this with another user and a Gigabyte motherboard. Never really resolved it as the user didn't want to do a complete reinstall. Everything else had been done and the user still had the problem.

However, lets try on yours.

First thing, go to the Device Manager, RIGHT click on the entry for the RealTek sound and then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound.

If that does not fix it, uninstall the RealTek in the device manager but ALSO Uninstall the drivers. Then restart and when Windows starts, it will install the sound but it should be with the generic Windows "High Definition Audio Driver". See if the sound works with this configuration. If it does, it sounds like the RealTek driver you have may be corrupt. Download the R2.75 High Definition Codecs driver direct from RealTek and see how that works. www.realtek.com

 

[alaud]

Thanks very much i will try this and let you know. Seems to be lots of problems with this realtek hd but each issue ive read online seems slightly different. Dosnt sound like a very good product.

Thanks

 

[fireberd]

I have RealTek on my two custom built desktops which dual boot Win 7 64 bit and Win 8.1 64 bit and on a Lenovo Laptop with Win 7 64 bit. Works fine on all three.

 

[alaud]

I tried as you said and still no joy. Really not sure what to try next.

Thanks

 

[alaud]

Very strange, it even detects when the headphones or speakers are unplugged I haven't re-installed the R2.75 High Definition Codecs driver should I do that or is there another generic driver I could try.

Not sure if it helps but the pv has rear and front casing audio jacks.

 

[fireberd]

The rear motherboard I/O panel jacks and headphone and mic jacks on the case front panel is standard.

Two things I missed to check first. (1) The "Speakers" need to be set as the Default Audio Playback device. If it is not set, but digital, for example, is set as the default playback device it could cause what you are seeing (not hearing). (2) What is listed in the Device Manager, Sound section? You should ONLY have the RealTek and possibly NVIDIA Sound (for HDMI) listed.

Assuming the Speakers are set as the default playback device, it really sounds like a Windows OS problem rather than the RealTek. If uninstalling and using the generic Windows High Defintion Audio drivers (Codec) does the same thing, that absolves RealTek as the problem. A low chance its a hardware problem with the RealTek hardware on the motherboard.

One other thing to try, just in case the front panel is causing the problem. Power off the PC first. Open the case and unplug the Audio Connection to the motherboard front panel. It will probably be labeled HD Audio (but could be labeled AC97 if you are using the older connection). Power up and see if that affects anything.

If not, you are down to two options, (1) a complete reinstall (2) A hardware problem.

You could try a separate sound card, to see what happens. There are some relatively inexpensive sound cards (or USB connected sound cards) that won't break the bank for testing. If you want to try that, disable the on-board sound in the BIOS when you do so there are no conflicts.

 

[alaud]

In device manager i currently have

High definition audio device
nvidia High definition audio
nvidia virtual audio device

I will try removing the front panel connection now.

If you google search the problem there seems to be loads of issues you must be very lucky that your 3 work

https://www.google.co.uk/search?q=r...60.1487j0j7&sourceid=chrome&es_sm=93&ie=UTF-8

 

[fireberd]

There are lots of issues with anything if you do a Google search. The RealTek audio is the prevalent hardware module used by manufacturers so there can be more posts about them.

I have a recording studio and I see the same thing about some of the more popular recording programs or hardware.

The NVIDIA Virtual Audio Device has been a problem for a few (not all but some). Try disabling that, then restart the PC and see if makes any difference.

 

[BlindPixel]

I had problems with this myself as well. I had upgraded my Power Supply on my computer with one I got from a neighbor. At the time I didn't realize it was from a computer that kicked the bucket. It worked fine for a little while, then suddenly I always heard static when using the sound. It was really annoying static that I just couldn't stop hearing. Eventually I just got myself a new sound card and that has worked out just fine.

The Realtek HD audio was through the built in sound card on the computer. I think when I upgraded the computer with the Power Supply, it blew out my sound card. I am just lucky it didn't crash my computer.

 

[Daphne]

such weird thing happened on my computer too, after I installed the virtual sound card to my computer, I can not hear the audio through headset.

 

[alaud]

Ive just tried a £2 ($3) ebay usb sound card and working fine. Not sure what could be causing the onboard sound to fail. The usb soundcard sounds fine with headphones, if its ok with speakers i might have to leave it like this.

 

[Thonk98]

Audio Issues

I recently installed a second video card with HDMI output. So I have one PCIe video card and one PCI video card. Each running two monitors. I found that after installing the drivers for the second video card my onboard Realtek audio was removed from the playback options. Only listing the HDMI audio. I'm using the VGA and DVI connectors (no HDMI) on my vid cards so the PC had no sound. Volume in system tray had the red circle with a line through it. No sound period. After removing the second vid card and rebooting the Realtek option was there to select under Sound/Playback. Re-installing the video card would produce the same no sound issue. After reading and re-reading some posts I found online I went into the BIOS and found that Realtek Audio was set to 'Auto', continuing with boot but no Realtek to select in Sound/Playback. Only HDMI audio. I finally went back into the BIOS and set the Realtek to "Enabled' continued with boot and Realtek was then available to select under Sound/Playback. Problem solved, still have my 4 monitors and my onboard sound.

Different than the problem the OP is reporting but I thought this might help someone struggling with Realtek issues.

Thonk

 

[naxcissique]

What resolved the headphone/audio not working problem for me:

1. Open Realtek Audio Manager - Options
2. On the Connector Settings, switch to AC97 front panel.
3. Test music - in my case, I was already using Spotify and it worked immediately.

This enabled Speaker to be the default audio device instead of the Realtek one. If there's no AC97 option, just switch it to a different option than what you're currently using.

 

[SpatchTadley]

I had this issue and this is how I resolved it...

• Open Realtek HD Audio Manager from the Start menu
• Click Device advanced settings (top right)
• Change the radio button 'Mute the rear output device, when a front headphone plugged in' to 'Make front and rear output devices playback two different audio streams simultaneously

Thanks to naxcissique for pointing me in the right direction

 

[jarfer]

Hi All,

I'm experiencing the same thing! I posted here a couple of hours ago quite frustrated why Realtek would make something so unusable.

I had already had to negotiate a few new hoops because Windows 7 had detected the HDMI and had set this as it's default output device (check this by right clicking your speaker and clicking 'output devices') before following the next steps to get sound from the jacks:

Then I had to do both two steps as others have posted above:

• I made sure I had turned on "AC97 Front Panel" option (without this the jacks will never get used at all)
• I then had to unticked "Mute the rear output device when.." (option - and tick the other about making "two independent streams for the audio - otherwise in theory it would use the jack, except the HDMI is always present and will be the only thing that gets any sound.

This still didn't give me and I actually gave up and began playing, assuming it was something dodgy with the card, the driver, whatever. Anyway, unlike all my other machines since the 90's I'd actually bought this one from a shop as a complete machine- and they'd taken the trouble to wire up the audio jack from the motherboard to the front jack (not something I've ever done - nor understood why people seem to want to do this since all the computers cables are at the back (including my amp and big speakers are behind the computer which was what I actually wanted to use!).

Anyway, it turns out if you do this all the jacks at the back are disabled all of the time and will never give you any output at all, so I can use the front jack, but I fail to see how this is a helpful feature.

Why does it not just all work? I think someone needs to look at the usability and how feasible it actually is for the end user to actually get any sound at all.

My first sound card was a Soundblaster 16 sometime in the early 90s - I have never before or since experienced anything so perplexing and unnecessarily awkward. Well done, Realtek

 

[ChrisBraunn]

At the first place we should make it clear that headphones and headsets aren't the exact same thing. Headphones equipped with a microphone are known as a headset. Then again, headphones are designed to produce audio only.

Your preferences will verify if you will buy headphones or perhaps a headset. If you are into online video games or work with Skype quite often, then the headset is a great choice for you. Headphones, on the contrary, are far better choice for those that don't make use of a mic or have one.