Solved Realtek program missing after fresh install *Big problem*

[McCullxch]

I had freshly installed my Windows 7 today thinking that everyone would be perfect fine, after it had installed I had discovered that I do not have my Realtek program.

I went to the Realtek website and downloaded it, when trying to install it I this error "No driver was supported in this driver package"

The thing that is frustrating me is that I was able to headset perfectly before the restart, after the restart I can no longer use the microphone on it which is what I really need working.

Before the restart when I put in the purple or green jack it would say "Installing drivers", I do not get this any more.

Headset it a Turtle Beach X12.

I hope to god someone is able to aid my case and give me a solution.

 

[BogusBoo]

Hey there,

First of all, have you got the right Realtek program? I'm not completely sure, but i think there are different installers/programs/codecs for it, so make sure you downloaded the right program!

Have you also tried uninstalling the drivers, restarting and reinstalling? I'll give you a walkthrough (courtesy of fireberd):

Start Menu > Right Click on computer, navigate to and click on Properties > Click on Device Manager (top left) > Navigate to Sound, Video and Game controllers > Right click on the device you are using (In this case, it should be some kind of "High Definition Audio Device") > Right click on it, and click on Uninstall (do not, however tick the box to uninstall drivers) > Restart your PC

I hope this helped, i'm having sound issues too, i know what it feels like!

 

[McCullxch]

Hey there,

First of all, have you got the right Realtek program? I'm not completely sure, but i think there are different installers/programs/codecs for it, so make sure you downloaded the right program!

Have you also tried uninstalling the drivers, restarting and reinstalling? I'll give you a walkthrough (courtesy of fireberd):

Start Menu > Right Click on computer, navigate to and click on Properties > Click on Device Manager (top left) > Navigate to Sound, Video and Game controllers > Right click on the device you are using (In this case, it should be some kind of "High Definition Audio Device") > Right click on it, and click on Uninstall (do not, however tick the box to uninstall drivers) > Restart your PC

I hope this helped, i'm having sound issues too, i know what it feels like!

I do not have the program at all, I tried downloading it from realtek's website and when I go to install it I get the "No driver was supported in this driver package" error.

 

[BogusBoo]

In that case, your motherboard might not support realtek (like mine), but it's best you search your motherboard on google.

What is the model, and is it Gigabyte?

 

[McCullxch]

In that case, your motherboard might not support realtek (like mine), but it's best you search your motherboard on google.

What is the model, and is it Gigabyte?

I have now fixed the issue, had to go around to a friends house that has the same build as me and borrow his motherboard disc, the issue is now fixed.

 

[BogusBoo]

Great to hear