Realtek, Windows 7 64RTM Crackle/static/popping

[Helios89Zg]

I have been having similar issues on my new pc with windows 7 64-bit... When I listen to youtube videos or wma it cracks from time to time, it get's worse if I multitask. But for some reason in games I haven't experienced any cracking sounds yet... I'm was so afraid some hardware part was broken but then I saw this thread and got even more confused:S...

Does someone else have ok sound in games, but static and cracking when not playing games, but for instance watching youtube and scrolling some other page?

Since I'm using the integrated sound card on my Asrock 870 Extreme 3, would buying a separate sound card and hooking sound to it resolve the problem?

Please help, I don't know, my service provider already inspected the pc once and blamed the drivers, but I'm scared my mmo games will start having sound issues, too and then I can basically throw this 1200 dollar pc away ...

P.S. Tried with different drivers and all, doesn't help...

 

[Helios89Zg]

So I uninstalled realtek audio driver from add/remove programs and uninstalled all sound devices (and drivers) in device manager, restarted OS and windows found everything itself and installed... Now, if I wanna instal R 2.57 drivers, how do I uninstall only audio drivers that are currently installed without uninstalling the devices, too? Cause every time I restart the pc windows finds it's own drivers and that's it -.-...

P.S. Sometime it installs nvidia high definition audio and sometimes realtek high definition audio oO... What's the difference?

 

[Hank3]

Been steadfastly trying to find a fix for this for a year and a half now it seems. I've read NUMEROUS threads on the Internet, but this thread is by far the longest. Seems like everyone has a fix that sorta works. For the last few weeks now I've found a fix, but it only lasts for a session. Meaning the crackling/popping will come back when I shut down the PC and boot it back up.

What I do is go to Device Manager>Open Network Adapter>Right Click on the Driver to open Properties>Click Driver>Roll Back Driver>Install/Update Driver

Granted, you lose your Internet connection for a few seconds, but every time I've done that, I can listen to music via WMP, watch Youtube Videos, or anything with volume whilst browsing the Internet or any other multi-tasking jobs and have no crackling/popping sounds.

I don't know what this all means, but it works for me. Can anyone make sense of this band-aid fix and maybe find a permanent solution?

 

[Mozenrath]

Been steadfastly trying to find a fix for this for a year and a half now it seems. I've read NUMEROUS threads on the Internet, but this thread is by far the longest. Seems like everyone has a fix that sorta works. For the last few weeks now I've found a fix, but it only lasts for a session. Meaning the crackling/popping will come back when I shut down the PC and boot it back up.

What I do is go to Device Manager>Open Network Adapter>Right Click on the Driver to open Properties>Click Driver>Roll Back Driver>Install/Update Driver

Granted, you lose your Internet connection for a few seconds, but every time I've done that, I can listen to music via WMP, watch Youtube Videos, or anything with volume whilst browsing the Internet or any other multi-tasking jobs and have no crackling/popping sounds.

I don't know what this all means, but it works for me. Can anyone make sense of this band-aid fix and maybe find a permanent solution?

It might be possible to write a batch script that does just that and make it run automatically every time you startup windows. I don't know how to do it though because I no longer have Windows(this sound problem is one of the reasons I ditched Windows).

Although seeing as this problem only resolves itself for you when you update the driver, it your problem might only come back after the session is restarted because Windows might be reverting to the default driver. Try doing the same thing(updating the driver) either as an Administrator or in Safe Mode. If doing so doesn't help, then research into my startup batch script idea.

 

[westtech77]

I see a lot of people are having issues with their Realtek onboard audio cards. I also have a problem with my ALC888 onboard sound card.

I have an HP Pavilion m9450f and approximately November - December 2010 my audio quit working completely.

I have checked different speakers and headphones. No success.
I have updated the drivers to 2.57 and still nothing.

The system does think I have HDMI audio connected by default even though I have speakers plugged into the back jack, and headphones into the front jack. There is no HDMI plug on my PC at all. Video card is dual DVI - so no HDMI there either. When I disable the HDMI and Digital audio on my playback devices - Windows tells me there are no speakers or headphones plugged in and can not set "speakers" or "headphones" as default playback device.

I have disabled the audio in the BIOS. Windows shows no audio device available
I have set the onboard audio device to 'enabled' and to 'auto' - No help
I have updated the BIOS to the latest version. Didn't work
I have installed Windows 7 x64 clean on another HDD and no sound at all either.

I can get some sound when I - changed out my speakers to use the coax audio out and it crackles out of control. Almost distorted.

Sometimes the speakers show that they are plugged in, when using the 3.5mm jack, but there will be no sound at all.

Very strange. It is driving me crazy. Any ideas on what could be going on? I might try to press down on the audio pins as suggested in another reply and see if that works.

Thank you!

 

[Transfer]

Well I have solved it for me at least and many others confirm. I have a custom built PC with an ASUS mobo. I unplugged my speaker wire going to the mobo. In my case the wire said "HD Audio" I think this goes to the speaker that beeps when there is an error but I dont know what would be "HD" about that at all... anyways have no idea why this works but it absolutely fixed the problem in my case. just read the solution off a random forum and though the guy was an idiot, but wow it worked.

Fox

This is so rediculous and it worked for me. I just registered to say what I did.

I moved my 2.1 audio speaker plug to the headphone jack on top of my Dell XPS desktop and I have no latency issues. Before, every single time I would play any games, after about 5-10 minutes I would get tons of audio popping and lag. My speakers were plugged into the digital out (green plug) of the soundcard and I just moved the plug to the aux headphones jack. Yeah I don't think I have digital audio now but at least I can play my damn games! What is up with this stupid hardware bug? Hope this might help others too.

 

[projectdark]

I'm having this exact problem with my GA-P55A-UD3 (rev. 2.0) on Windows 7 with Realtek. I've updated the BIOS and all the drivers, reinstalled all the drivers many times but there is still crackling and popping noises.

There are no errors with the DPC Latency checker though. I cannot figure out the problem.

 

[TheLastMan]

Excuse my bad English.

I want to tell you about a solution that helped me. My problem was that whenever I was listening to music there was this random noises, like *crack*, similar to the sound of static or interference. But they had little or no laws, I've tried a lot of ways, but nothing helped. The problem was that what I thought at least - my new ps/2 mouse. More specifically, the fact that before I used the usb-mouse.

Long story short, it appeared that the driver for usb mouse still worked, despite the fact that mouse itself wasn't connected. So just deleting it (HID-compliant mouse device) from "Device Manager" solved my problem.

So, i suggest, if you have similar problem, checking if you had more then one driver for pointing device/keyboard, and disable/delete one you aren't using. Or just test if you have same problem without any ps/2 device connected to PC (i.e. using USB mouse and keyboard).

I can only guess what is the reason behind this. I hope this will help.

UPD. And if you have nVIDIA video card, and that didn't helped, there is a little workaround: launch nvidia control panel, go to "Adjust image settings with preview" tab, where you can see spinning 3d logo, and leave it working (it will work even minimized) to keep video card in 3d mode (switching between idle, 2d and 3d modes causes a lot of work for your chipset).

 

[Hank3]

Been steadfastly trying to find a fix for this for a year and a half now it seems. I've read NUMEROUS threads on the Internet, but this thread is by far the longest. Seems like everyone has a fix that sorta works. For the last few weeks now I've found a fix, but it only lasts for a session. Meaning the crackling/popping will come back when I shut down the PC and boot it back up.

What I do is go to Device Manager>Open Network Adapter>Right Click on the Driver to open Properties>Click Driver>Roll Back Driver>Install/Update Driver

Granted, you lose your Internet connection for a few seconds, but every time I've done that, I can listen to music via WMP, watch Youtube Videos, or anything with volume whilst browsing the Internet or any other multi-tasking jobs and have no crackling/popping sounds.

I don't know what this all means, but it works for me. Can anyone make sense of this band-aid fix and maybe find a permanent solution?

UPDATE: As well as this temporary fix was for me, the crackling/popping noise has totally gone away on its own. No more having to disable/enable the network adapter. The only thing I have done lately was upgrade to IE9 and Firefox4 on my PC. I believe there some updates that Windows 7 did also.

 

[win7x64]

I had this problem on my system (custom with Win7x64 and Gigabyte GA-H67MA-UD2H-B3 mobo) and came to this thread to find a solution.

In the end, I found the culprit, and would recommend to anyone with this problem to download the DCP Latency Checker from Thesycon GmbH; this handy little app will show you what the latency status of your system is and will help to locate the driver with latency problems that causes the audio popping/crackling.

In the end, my problem was that I had plugged a USB device into what I thought was a USB port on my mobo that was actually dedicated to legacy PS2 mice or keyboards. I didn't realize this port was configured in this way until I re-read the mobo manual carefully to be sure I hadn't made a mistake in one of my connections.

Hope this helps someone out there with this extremely annoying problem.

 

[imeem]

my cracking/popping sounds r coming back again. in my case, I think it's hardware related (maybe cpu, ram, or motherboard). I think this because this only happens when I play games or multitask with "intensive" things running. Such as installing/uninstalling or backing up computer while doing anything that has audio.

 

[UberB]

Hey guys,

Using DPC latency I narrowed the culprit down to my network card Atheros AR928X. I updated the drivers to the latest version on atheros.cz (9.2.0.113). I also updated Realtek drivers to the latest 2.58. However the problem is still not going away!

I have disabled all sound enhancements and am running in 16-bit 44100 hz. So my question to you is, what do you do when you have found the culprit but driver updates don't fix the problem?

 

[boojiboy]

I am having the same crackling/popping problems with my sound and Reatek onboard sound card (see rig below). I've installed/reinstalled sound drivers, updated bios, etc. etc. Nothing helps. I am trying to troubleshoot with DPC latency checker, but I cannot pinpoint where the problem is:

Intel Core i7-2600K 3.4GHz | ASUS P8P67 Deluxe (REV 3.0) LGA 1155 Intel P67 SATA 6Gb/s ATX Intel Motherboard | G.SKILL Ripjaws X Series 16GB (PC3 10666) | 2 x XFX Radeon HD 6970 2GB 256-bit GDDR5 PCI Express 2.1 x16 | Crucial RealSSD C300 128GB SSD | Samsung Spinpoint F3 HD103SJ 1TB 7200 RPM SATA 3.0Gb/s Hard Drive | Silverstone ST1000-P 1000W Modular PSU | Silverstone FT02B ATX Case | Windows 7 Home Premium 64bit

 

[Joningi]

Hi All!

I just registered to tell you guys what i did!
I've got an Acer Aspire TimelineX 5820T, with Realtek HD audio.
I've been having clicks and pops in my speakers for almost 9 months, since i bought the computer. I managed to solve it once, when I installed some new realtek drivers, think it was the 2.45 driver. But few weeks ago I decided to update to the newest 2.5X from the realtek website, and POOF, I got the clicks and pops again!

Finally I found the solution, after checking my DPC latency i found out that my tcpip.sys was making 200.000 us ! So I read through some forum called "network causing high DPC latency" and found the solution....
I disabled the Atheros PCI-E Gigabit Ethernet Controller in device manager, and wolah. IT WORKS!!
Try it out!

 

[boojiboy]

I found that my latency was related to the Optical Drive. So as long as I keep a disc in the drive, latency is fine. Odd huh?

 

[Roberden]

DPC - Driver Identification

If this has not been posted previously, here is a way of identifying which driver is causing the latency (better than trial and error).

How to get the cause of high CPU usage by DPC / Interrupt - MSFN Forum

Good luck - post if it works for you.

 

[Dolbs]

I just started having the problem recently with by Gigabyte GA-X58A-UD3R and after some playing around I updated the Realtek Drivers to 2.60 via Realtek's website. This didn't fix the problem until I also downloaded the Realtek RTL8111E LAN drivers.

At least for now I'm not having the problem. Hopefully this helps someone.

 

[Dolbs]

OK - maybe not - seemed to have went away for awhile and now it is back

I'll be sure to update on this thread if I get it fixed

 

[riky73]

Hi, I solved my problem by preventing C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe to run at windows start up.
Disable this file to run at windows startup, then you'll see the problem is gone.

 

[Optical]

riky, don't be surprised if it comes back. It probably only stopped because you restarted your pc...

I'm getting it very rarely these days, touch wood