Recent BSOD Issues, BAD_POOL_HEADER 0x00000019

[frankusho]

Recently, I've been experiencing the BSOD. It doesn't seem to have a trigger. Attached are the requested files and a screenshot.

I ran a few analyzers, and all I've been able to find is: tcpip.sys and ntoskrnl.exe .

Any help would be greatly appreciated. Thanks!!!

EDIT: Before these crashes, I installed, and then uninstalled a driver: "Apowersoft Sound, video and game controllers" and software: "Video Download Capture V4.3.0"

 

[Tobias]

1, Install Windows 7 SP1 and any other updates available from Microsoft Update.

2, Upgrade Malwarebytes or disable the malicious website protection, if that doesn't help - uninstall it.

3, Take some time to update your drivers, pretty much all of them are out of date.

 

[frankusho]

1, Install Windows 7 SP1 and any other updates available from Microsoft Update.

2, Upgrade Malwarebytes or disable the malicious website protection, if that doesn't help - uninstall it.

3, Take some time to update your drivers, pretty much all of them are out of date.

I will update everything ASAP and let you know what happens.

 

[frankusho]

I haven't had another BSOD since my last post. Here's what I did:

1. Restored to a couple days before installing the mentioned driver
2. Deleted WebCamMax and it's associated drivers.
3. Cleared up my hard drive until I had over 15% of it free.
4. Updated Java
5. Ran the FixZeroAccess tool from Norton. I remember reading somewhere that this was a potential cause for a similar BSOD. It detected an infected file and fixed it.

 

[Boozad]

Did you update to Service Pack 1 via Windows Updates?

 

[frankusho]

I didn't update to SP1.

 

[Boozad]

Why not?

 

[frankusho]

I've always had bad luck with updates. The updates usually don't install properly.

 

[Boozad]

There must be a reason for that.

 

[frankusho]

I'm not entirely sure. I will try and see what happens.

 

[Boozad]

Let us know.