Recovery disk failure!

[500a5]

First of all, my other computer was running slowly so I made a recovery disk via the control panel and then booted the disk. I chose the option to set my system to factory settings and it took me to this ACER eManagement thing which gave me the same options. After about a while of loading, my computer rebooted but I end up with a loading screen that says "set up is starting services" and I get an error immediately after saying "Windows couldn't complete installation. To install windows on this computer, restart the application." I click OK and then it reboots and gives the same exact (setup is starting services) loading screen screen and the same (windows couldn't complete installation....) I need to desperately use that computer and ANY help right now would be much appreciated.

My specs are:

Windows 7 Home 64 bit
Intel core i7 870
Nvidia GT 320 - 1GB
420GB Hard-drive
4GB RAM

Thanks

 

[gregrocker]

As you are running Factory Recovery, you should have made your REcovery Disk set in case it failed when run from the Recovery Partition on the HD.

There are a few things you can try. Failure at this stage of install can be a driver hanging during setup. Try using this method to enter the Device Manager during install to uninstall any drivers showing in error - in particular the Display driver is the usual culprit. This may let the install complete so you can update the driver from the desktop.
Device Manager - Access During Windows 7 Installation

If this fails, you'll need to order your Recovery Disk set from Acer Tech Support, or find a Win7 installer for your version to clean reinstall using the Product Key on the COA sticker: Reinstalling Windows 7

 

[theog]

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

Manual how to use Acer eRecovery Management here:
ftp://ftp.support.acer-euro.com/notebook/empowering_technology/NB%20ET2%20user's%20guide/Acer%20eRecovery%20Management%20English.pdf

Have you tried pressing <Alt+F10> at boot up, to goto the Acer eRecovery Management.
Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer