Solved Recovery partition created - suitable restore points now unavailable

[viggen]

My new notebook, running Windows 7, crashed 90 minutes after first boot and created a recovery partition. (Affects C:\ drive only. No programs or drivers were being installed. Starts up OK & is functional).

Restore points are now unavailable from the time before partition was created. When a system restore cannot be performed, will system remain unaffected if I do nothing to the recovery partition?

 

[marsmimar]

A recovery partition is normally created by the computer manufacturer during the manufacturing process. It's about 10 - 15GB in size and on a hidden partition of the C: drive. Its purpose is to allow the user to return the computer to factory specifications, just like the day you bought it. I've not heard of a recovery partition being created as the result of a crash. It would help if you could post a screenshot of your maximized Disk Management window.

How To Access Disk Management in Windows 7

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

If your computer was on for just "90 minutes after first boot" before crashing, was this the computer's very first startup after bring it home from the store? When you would normally be configuring a new machine with your user preferences, setting the language, etc? Or do you mean it was the first startup of the day? A crash could cause many different problems and that could be the reason you have no restore points. It's also possible something may have turned system protection off before the crash occured which could have left the computer without any restore points.

http://www.sevenforums.com/tutorials/330-system-protection-turn-off.html

 

[viggen]

• I have attached a copy of the disk management screen.

 

[marsmimar]

Could you maximize the Disk Management please. It would help to be able to see all of the various partitions you have because the horizonal scroll bar doesn't work in a screenshot.

 

[viggen]

The 'crash' I mention happened 90 minutes after I first started up the machine straight out of the box. I noticed a window with a time ribbon quickly deleting some files from some partition - can't remember which. I didn't know what to do - so closed the lid to shut the computer down.

The restore function is currently enabled and I never disabled it. There is now a restore point for 21/12 and there was previously one for 14/12.

 

[kado897]

That looks like a standard HP partition layout to me. Is the machine functioning properly now? If not and it really did just crash at only 90 minutes old I would take it back to the shop.

 

[Kaktussoft]

• I have attached a copy of the disk management screen.

RECOVERY and HP_TOOLS were always on disk. Manufacturer made them.

 

[viggen]

Maximised disk management screen - if marsmimar still requires it. Thanks for all other replies.

 

[bigmck]

Everything in your Disk Management looks good. I don't think anything was "created" with your crash. All partitions look normal. Does the PC run OK now or are you still having problems?

 

[marsmimar]

I agree with the others. Disk Management looks good. The only thing I might suggest is checking that you don't have any damaged or corrupt system files as a result of the crash. You could run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[viggen]

Computer is running well - good to know that recovery partition is part of system. Will use system file checker as a precaution.