Recovery Partition

MichaelJoseph

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Birmingham, England
Hello. Can anyone help me please? I have a Dell XPS L501X Laptop, which has 3 partitions called: OS, Recovery and an unlabaled one, but under status it says its a OEM Partition. I decided to install windows again on the OS partition where the operating system was. i formated it and installed windows. I left the Recovery and OEM partitions as they were. I now regret reinstalling windows again and would like to go back to the way my laptop was when i first received it. Ive had a look around the internet on forums, and come across options to restore via command prompt. i entered command prompt from boot up, and typed c:\dell\image\factory.wim
A message pops up saying: to open this file, windows needs to know what program you want to use to open it. I clicked browse but theres only Notepad there. To be honest, i haven't got a clue what im doing. Can anyone please help me restore my computer back to how it was when i received it using the recovery partition?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS L501X
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-460M
Memory
4096MB 1333MHz Dual Channel DDR3 SDRAM [2x2048]
Graphics Card(s)
1GB NVIDIA GeForce GT 420M
Monitor(s) Displays
15.6 HD WLED TL
Screen Resolution
1366x768
Hard Drives
640GB (7,200rpm) Serial ATA Hard Drive
Hi Greg, thanks for your response. I did follow the instructions in that link you provided. I pressed F8 at bootup, selected repair your computer, selected keyboard method, logged on as a administrator. The system recovery options came up specifying my operating system - Windows 7 on (D:) OS
These options are available:
Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command Prompt

There is no option for Dell Factory Image Restore. I dont know if reinstalling windows changed the Master Boot Record, I didn't touch the Recovery Partition. The only disk i received from Dell only has Drivers and Programs on it. Unfortunately, i didn't make a backup disk. There must be a way of getting at it through command prompt or some other method?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS L501X
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-460M
Memory
4096MB 1333MHz Dual Channel DDR3 SDRAM [2x2048]
Graphics Card(s)
1GB NVIDIA GeForce GT 420M
Monitor(s) Displays
15.6 HD WLED TL
Screen Resolution
1366x768
Hard Drives
640GB (7,200rpm) Serial ATA Hard Drive
Try pressing Control + F11 to run Recovery on some Dells.

There is a way to mount the .wim to run it. I haven't done this yet but the guy who would know is SIW2.

It may be on bootCD for Paragon Backup and Recovery 10 free edition. Si would know.
 
I tryed pressing Control + F11, nothing happened. Do you think that Paragon Backup and Recovery 10 program would help?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS L501X
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-460M
Memory
4096MB 1333MHz Dual Channel DDR3 SDRAM [2x2048]
Graphics Card(s)
1GB NVIDIA GeForce GT 420M
Monitor(s) Displays
15.6 HD WLED TL
Screen Resolution
1366x768
Hard Drives
640GB (7,200rpm) Serial ATA Hard Drive
I think you need to keep tapping F8 only after power-on. Here is the procedure I had on file:

· Save all your important files.

· Unplug all the devices and drivers from your CPU (except the keyboard and the mouse), including your printer, camera and memory stick.

· Shut off the computer and then turn it on, or simply restart it.

· As soon as you see the Dell logo at the start keep on hitting the F8 key repeatedly. Do not stop until you see the screen that says "Repair your computer." There will be other options too but chose this option and hit Enter.

· Next you will see a prompt window giving you options to select the keyboard layout select from the drop-down menu "US" and click "OK."

· On the next screen you will be asked to select the user ID and the password of your Windows account. Select your user account, but make sure your user account has administrative functions. Type in your password. If you don't have a password, leave it blank and click "OK."

· Now you will come to a window with multiple options. Choose the one at the bottom that reads, "Dell Factory Image Restore." By clicking "Dell Factory Image Restore" , it will generate an operation that will take about 45 minutes to complete.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Here's the info I have on Dell.


   Information

Here are the recovery instructions from Dell.

1. Reboot, and press Ctrl + F11 at the Dell logo.
2. The Dell™ PC Restore by Symantec screen will come up.
3. Select "Restore" or use the Tab key to highlight it and press Enter.
4. if you wish to continue, click "Confirm", or use the Tab key to highlight it and press Enter.
5. When the utility is finished, click "Finish", or use the Tab key to highlight it and press Enter.
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Reboot your computer. When you see the Dell logo screen, press the two-key combination of "Ctrl" and "F11." There is a file called diskmgmt.msc that runs the recovery, but sense you formatted the drive it will not be there.
 

My Computer

Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 32-bit
CPU
Intel Core i5
Memory
4GB
Graphics Card(s)
nVidia 512MB shared
Monitor(s) Displays
Lenovo Laptop, Acer
Screen Resolution
1600 x 900
Case
ThinkPad
Keyboard
Lenovo Enhanced Performance Keyboard
Mouse
Microsoft Wireless Mouse 5000
Internet Speed
Fiber - Work

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
A Disk management screenshot would be useful.

Many recovery partitions allow you to boot them (when they include the boot files).
You can mark the partition active and boot.
A very low risk approach is to use the Hirens 12.0 Boot CD.
At the end of it's menu options is the option to boot directly into a partition.
Disk 1 is the mounted Hirens
Disk 2 is generally your HDD.
Select your recovery partition & boot.
If it doesn't boot no harm will be done and you will know that setting it active won't work either.

I have an Acer & I boot directly into the recovery partition using the Hirens CD.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
Yes, It's worth setting the recov partition active - often you can boot straight into the recov program and run it from there.

If not, it should be possible to restore by accessing the .wim file ( often oem's use split wims ).
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Thanks for all responses guys. Heres a picture of my disk management - PicFront - Clipboard01.jpg
I only formatted the OS partition when i reinstalled windows, i left the recovery and oem partition as they were.

When i switch my computer on, the Dell splash screen comes up. It has an F2 option to go to Bios, a F12 option to go to boot options. I've already tryed F8, it takes me to windows recovery with these options
These options are available:
Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command Prompt

The Dell restore option isn't there. I've tryed pressing Ctrl + F11 and F11 on it own at bootup, nothing happens, it just contines on starting windows.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS L501X
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-460M
Memory
4096MB 1333MHz Dual Channel DDR3 SDRAM [2x2048]
Graphics Card(s)
1GB NVIDIA GeForce GT 420M
Monitor(s) Displays
15.6 HD WLED TL
Screen Resolution
1366x768
Hard Drives
640GB (7,200rpm) Serial ATA Hard Drive
Older Dells use Cntrl F11.

What appears to have happened is that installing Win7 placed the boot files on Recov partition since it was marked Active, but replaced WinRE on F8 with Win7's own Advanced Boot Tools menu from System 32 folder so there is no longer the hotlink added to the Vista F8 boot tools menu to run Recovery partition.

There is a possibility that EasyBCD might see the Recov partition if you install it to Win7. Try to add it on the

Which leaves:

1) ordering or locating the Dell Recovery Disks for your model,

2) mounting the .wim: EasyBCD 2.01 has a WinPE tab on Add New OS which allows you to browse for .wim and mount it,

3) attempt to run Recov partition using Hirens boot disk's ability to boot a bootable partition as Michael suggests - and Recov is already marked System active so should be bootable, or

3) locate a Vista Installation DVD to clean reinstall without the factory bloatware with the Product Key on your COA sticker.
 
Last edited:
You guys are the experts, but If he assigns a letter to the recovery partition he will be able to open it won't he? I've done that with my dell. You just have to remember to remove the drive letter when finished.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I don't recall anyone saying you need to assign a letter to the recovery partition.
In order for the partition to be directly booted it needs a boot sector, bootmgr etc.
The 2 ways of booting it are:
(1) Normal boot process via the MBR which looks for an active partition to boot. So the partition must be made active. Normally it's not since you can only have one active partition on the disk and it's your system partition.
(2) Boot directly into the partition whether it's marked active or not. Hirens boot CD uses a grub4dos boot manager which enables you to boot directly into it.

All assigning a letter will do is let you have a poke inside. Of course do it with caution.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
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