Troubleshooting a S.M.A.R.T. error:
If a problem is encountered, you can use
Data Lifeguard Diagnostic for DOS (floppy) or a
Data Lifeguard Diagnostic for DOS (CD) to perform a more detailed analysis of the hard drive. All Western Digital hard drives are compatible with S.M.A.R.T. version III.
Older versions of S.M.A.R.T. in the system BIOS may cause problems while scanning the S.M.A.R.T. in your hard drive. If the system BIOS reports a S.M.A.R.T. error and our Diagnostics do not report a S.M.A.R.T. error, please contact the system or BIOS manufacturer for an updated BIOS revision.