Recurring Blue Screen

quas · Nov 8, 2010

I've been getting this blue screen for some time now. I can't tell for sure what the problem is. I did tempered a little with my ram memory (A while ago I put a 2GB dim alongside the other 2GB which my laptop came with and then I got it out, so I left only the initial 2GB dim), but I am not completely sure that it's a ram fault.
For instance, some games sometimes run very slow - and then the computer recovers - i get lower fps and so on (i got that in FIFA 10).
The last error I had was after I exited quakelive (actually after I closed the browser itself).
Anyway, I am uploading the dump i collected with the SF Diagnostic Tool. I hope somebody can help.

Thanks

CarlTR6 · Nov 8, 2010

Hi, quas; and welcome to the forum. Please run the tool again and upload all of the resulting files. Follow the instructions in this tutorial: [FONT=&quot]http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html.[/FONT] There are several files I need to look at that are not included in your upload.

I looked at all three of your dumps and all three indicate memory corruption.

Error code 50, PAGE_FAULT_IN_NONPAGED_AREA. Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.

Error code 3B (2X), PAGE_FAULT_IN_NONPAGED_AREA. Usual causes: System service, Device driver, graphics driver, ?memory

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c05000 PsLoadedModuleList = 0xfffff800`02e42e50
Debug session time: Mon Nov  8 06:25:33.418 2010 (GMT-5)
System Uptime: 0 days 1:54:37.198
Loading Kernel Symbols
...............................................................
................................................................
................................................................
......
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c00c07a0, 0, fffff9600077dc51, 0}


Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c00c07a0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600077dc51, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ead0e0
 fffff900c00c07a0 

FAULTING_IP: 
cdd!CddBitmapHw::Release+31
fffff960`0077dc51 483b9080070000  cmp     rdx,qword ptr [rax+780h]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff880067154d0 -- (.trap 0xfffff880067154d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff900c00c0020 rbx=0000000000000000 rcx=fffff900c0103410
rdx=fffffa80023e0060 rsi=0000000000000000 rdi=0000000000000000
rip=fffff9600077dc51 rsp=fffff88006715660 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000000 r10=00000000000043f5
r11=fffff88006715680 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cdd!CddBitmapHw::Release+0x31:
fffff960`0077dc51 483b9080070000  cmp     rdx,qword ptr [rax+780h] ds:16ec:fffff900`c00c07a0=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cf5f14 to fffff80002c75740

STACK_TEXT:  
fffff880`06715368 fffff800`02cf5f14 : 00000000`00000050 fffff900`c00c07a0 00000000`00000000 fffff880`067154d0 : nt!KeBugCheckEx
fffff880`06715370 fffff800`02c7382e : 00000000`00000000 fffff900`c00bf010 fffff900`c0221d00 fffff800`02c81772 : nt! ?? ::FNODOBFM::`string'+0x42837
fffff880`067154d0 fffff960`0077dc51 : 00000000`00000000 000016ec`00000000 000016a7`00000000 fffff900`c00f7010 : nt!KiPageFault+0x16e
fffff880`06715660 fffff960`001253f0 : 00000000`00000001 fffff900`c00bf010 00000000`00000001 fffff900`c0bba010 : cdd!CddBitmapHw::Release+0x31
fffff880`067156a0 fffff960`0012d861 : 00000000`00000000 fffff880`00000001 fffff900`c0bba010 fffff900`00000000 : win32k!SURFACE::bDeleteSurface+0x358
fffff880`067157f0 fffff960`00124c9c : 00000000`000016ec fffff880`06715c00 fffff900`c2e6d010 fffff960`00000000 : win32k!NtGdiCloseProcess+0x2c9
fffff880`06715850 fffff960`001243e3 : fffffa80`085ef500 fffff880`06715c20 fffffa80`023e0060 fffff880`06715c20 : win32k!GdiProcessCallout+0x200
fffff880`067158d0 fffff800`02f5aa01 : fffffa80`085ef5b0 00000000`00000000 00000000`00000000 fffffa80`023e0060 : win32k!W32pProcessCallout+0x6b
fffff880`06715900 fffff800`02f33635 : 00000000`00000000 00000000`00000001 00000000`78457300 fffffa80`0279eb60 : nt!PspExitThread+0x561
fffff880`067159c0 fffff800`02c521db : fffffa80`00000001 fffffa80`00000000 00000000`00000000 00000000`00000000 : nt!PsExitSpecialApc+0x1d
fffff880`067159f0 fffff800`02c52620 : 00000000`0020f400 fffff880`06715a70 fffff800`02f3374c 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`06715a70 fffff800`02c74a37 : fffffa80`023e0060 00000000`02a8efa8 fffff880`06715bc8 fffff800`02f8b414 : nt!KiInitiateUserApc+0x70
fffff880`06715bb0 00000000`749c2dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
00000000`02a8ef88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x749c2dd9


STACK_COMMAND:  kb

FOLLOWUP_IP: 
cdd!CddBitmapHw::Release+31
fffff960`0077dc51 483b9080070000  cmp     rdx,qword ptr [rax+780h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  cdd!CddBitmapHw::Release+31

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: cdd

IMAGE_NAME:  cdd.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4bf4408a

FAILURE_BUCKET_ID:  X64_0x50_cdd!CddBitmapHw::Release+31

BUCKET_ID:  X64_0x50_cdd!CddBitmapHw::Release+31

Followup: MachineOwner
---------

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002c5177e, fffff88009585cd0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`05a00000 fffff880`05a3e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`047d9000 fffff880`047e6000   Accelerometer Accelerometer.sys Fri Jul 16 11:02:38 2010 (4C40748E)
fffff880`00ef3000 fffff880`00f4a000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04200000 fffff880`04280000   ADIHdAud ADIHdAud.sys Mon May 18 13:31:55 2009 (4A119B8B)
fffff880`05928000 fffff880`05968000   afcdp    afcdp.sys    Wed Oct 28 10:04:53 2009 (4AE84F85)
fffff880`04004000 fffff880`0408e000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0463b000 fffff880`04651000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01200000 fffff880`0120b000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`069df000 fffff880`069ea000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`013c0000 fffff880`013c9000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`013c9000 fffff880`013f3000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`0431d000 fffff880`0433e000   AtiHdmi  AtiHdmi.sys  Fri Jul 24 02:33:11 2009 (4A6955A7)
fffff880`04cb6000 fffff880`052cd000   atikmdag atikmdag.sys Tue Aug 04 12:21:31 2009 (4A78600B)
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`05435000 fffff880`054ea000   ATSwpWDF ATSwpWDF.sys Tue Nov 24 09:00:40 2009 (4B0BE708)
fffff880`00fbb000 fffff880`00fc7000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`01a73000 fffff880`01a7a000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`030d6000 fffff880`030e7000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03d89000 fffff880`03da7000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`0491c000 fffff880`0492c000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`0492c000 fffff880`0494c000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`04864000 fffff880`048f0000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`043a3000 fffff880`043bb000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`04280000 fffff880`04291000   btusbflt btusbflt.sys Thu Apr 08 21:11:36 2010 (4BBE7EC8)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`011b8000 fffff880`011e2000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cf3000 fffff880`00db3000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0126b000 fffff880`0129b000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c95000 fffff880`00cf3000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`047e6000 fffff880`047ea500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01145000 fffff880`011b8000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00fb2000 fffff880`00fbb000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`0462b000 fffff880`0463b000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`047eb000 fffff880`047edc00   cpqbttn64 cpqbttn64.sys Mon Apr 20 10:40:33 2009 (49EC8961)
fffff880`057f2000 fffff880`05800000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03035000 fffff880`030b8000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`030b8000 fffff880`030d6000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`00fdc000 fffff880`00feb000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01a3a000 fffff880`01a50000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0437b000 fffff880`0439d000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`054f6000 fffff880`054ff000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`054ea000 fffff880`054f6000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`054ff000 fffff880`05512000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`0561a000 fffff880`05626000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`052cd000 fffff880`053c1000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04c00000 fffff880`04c46000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`03123000 fffff880`0316d000   e1y62x64 e1y62x64.sys Wed Apr 07 18:58:49 2010 (4BBD0E29)
fffff880`026e7000 fffff880`027cf000   eamonm   eamonm.sys   Mon Feb 22 10:43:00 2010 (4B82A604)
fffff880`01600000 fffff880`01625000   ehdrv    ehdrv.sys    Mon Feb 22 10:43:37 2010 (4B82A629)
fffff880`05968000 fffff880`05989000   epfwwfpr epfwwfpr.sys Mon Feb 22 10:39:54 2010 (4B82A54A)
fffff880`01257000 fffff880`0126b000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0120b000 fffff880`01257000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01a00000 fffff880`01a3a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`017a2000 fffff880`017ec000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`047cc000 fffff880`047d9000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`031f3000 fffff800`0323c000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03c71000 fffff880`03c7d000   hcmon    hcmon.sys    Fri Jan 22 23:08:59 2010 (4B5A765B)
fffff880`04c46000 fffff880`04c6a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04c6a000 fffff880`04c7b000   HECIx64  HECIx64.sys  Tue Jun 23 15:50:00 2009 (4A4131E8)
fffff880`04600000 fffff880`04619000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`04619000 fffff880`04621080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`01bd5000 fffff880`01bdf000   hpdskflt hpdskflt.sys Fri Jul 16 11:02:38 2010 (4C40748E)
fffff880`04549000 fffff880`04555000   HpqKbFiltr HpqKbFiltr.sys Wed Apr 29 09:48:30 2009 (49F85AAE)
fffff880`03cc1000 fffff880`03d89000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01df4000 fffff880`01dfd000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`0452b000 fffff880`04549000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`012a4000 fffff880`013c0000   iaStor   iaStor.sys   Fri Jan 08 16:44:27 2010 (4B47A73B)
fffff880`0310d000 fffff880`03123000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04555000 fffff880`04564000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`042fa000 fffff880`04308000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bc9000 fffff800`00bd3000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04425000 fffff880`04468000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01777000 fffff880`017a2000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0439d000 fffff880`043a2200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`02600000 fffff880`02615000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05520000 fffff880`05543000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c3d000 fffff880`00c81000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`05512000 fffff880`05520000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`047bd000 fffff880`047cc000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`010cd000 fffff880`010e7000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03da7000 fffff880`03dbf000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03dbf000 fffff880`03dec000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`03c00000 fffff880`03c4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`03c4e000 fffff880`03c71000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`013f3000 fffff880`013fe000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`011e2000 fffff880`011ed000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f53000 fffff880`00f5d000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010e7000 fffff880`01145000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`041f5000 fffff880`04200000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01bc3000 fffff880`01bd5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01625000 fffff880`01717000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04651000 fffff880`0465d000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02668000 fffff880`0267b000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04593000 fffff880`045c2000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04308000 fffff880`0431d000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`04123000 fffff880`04132000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`0408e000 fffff880`040d3000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01717000 fffff880`01777000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`05a91000 fffff880`061f0000   NETw5s64 NETw5s64.sys Wed Jan 13 11:37:13 2010 (4B4DF6B9)
fffff880`011ed000 fffff880`011fe000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`041e9000 fffff880`041f5000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c17000 fffff800`031f3000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0144e000 fffff880`015f1000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01bf2000 fffff880`01bfb000   Null     Null.SYS     unavailable (00000000)
fffff880`02615000 fffff880`02668000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`040e7000 fffff880`0410d000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`0450e000 fffff880`0452b000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00f9d000 fffff880`00fb2000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f5d000 fffff880`00f90000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0107d000 fffff880`01084000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`01084000 fffff880`01094000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01094000 fffff880`010cd000   pcmcia   pcmcia.sys   Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05543000 fffff880`055e9000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0433e000 fffff880`0437b000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c81000 fffff880`00c95000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0456f000 fffff880`04593000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`045c2000 fffff880`045dd000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`045dd000 fffff880`045fe000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04400000 fffff880`0441a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`04198000 fffff880`041e9000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0441a000 fffff880`04425000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`01445000 fffff880`0144e000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015f1000 fffff880`015fa000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0129b000 fffff880`012a4000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01c00000 fffff880`01c3a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`048f0000 fffff880`0491c000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05a5e000 fffff880`05a74000   rimmpx64 rimmpx64.sys Wed Nov 05 09:25:38 2008 (4911ACE2)
fffff880`05a74000 fffff880`05a8b000   rimspx64 rimspx64.sys Sat Oct 11 06:42:40 2008 (48F08320)
fffff880`044d1000 fffff880`044e4800   rismcx64 rismcx64.sys Tue Dec 19 04:14:01 2006 (4587AD59)
fffff880`0447a000 fffff880`044d1000   rixdpx64 rixdpx64.sys Mon Jul 28 03:20:31 2008 (488D733F)
fffff880`0267b000 fffff880`02693000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0417e000 fffff880`04198000   SCDEmu   SCDEmu.SYS   Sun Nov 08 22:27:29 2009 (4AF78C21)
fffff880`044f1000 fffff880`044ff000   scfilter scfilter.sys Mon Jul 13 19:50:17 2009 (4A5BC839)
fffff880`05a3e000 fffff880`05a5e000   sdbus    sdbus.sys    Fri Oct 09 22:41:20 2009 (4ACFF450)
fffff880`05989000 fffff880`05994000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`04c7b000 fffff880`04c87000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`04132000 fffff880`0414f000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`044e5000 fffff880`044f1000   SMCLIB   SMCLIB.SYS   Mon Jul 13 20:00:35 2009 (4A5BCAA3)
fffff880`01db4000 fffff880`01df4000   snapman  snapman.sys  Mon Oct 19 06:29:56 2009 (4ADC3FA4)
fffff880`05611000 fffff880`05619980   sncduvc  sncduvc.SYS  Wed May 09 03:17:09 2007 (46417575)
fffff880`05629000 fffff880`057f1480   snp2uvc  snp2uvc.sys  Wed Oct 08 02:14:20 2008 (48EC4FBC)
fffff880`01dac000 fffff880`01db4000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06949000 fffff880`069df000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
fffff880`068e1000 fffff880`06949000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
fffff880`05994000 fffff880`059c1000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
fffff880`05600000 fffff880`05610d00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`047fb000 fffff880`047fc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`04664000 fffff880`047bb000   SynTP    SynTP.sys    Thu Jun 03 21:27:13 2010 (4C085671)
fffff880`047ee000 fffff880`047fb000   tap0901  tap0901.sys  Fri Dec 11 18:48:03 2009 (4B22DA33)
fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`059c1000 fffff880`059d3000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`00e25000 fffff880`00e32000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01c40000 fffff880`01dac000   tdrpm258 tdrpm258.sys Tue Oct 20 03:39:53 2009 (4ADD6949)
fffff880`01000000 fffff880`0101e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`0416a000 fffff880`0417e000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`01a7e000 fffff880`01b67000   timntr   timntr.sys   Tue Sep 29 09:36:57 2009 (4AC20D79)
fffff880`044ff000 fffff880`0450e000   tpm      tpm.sys      Mon Jul 13 19:21:48 2009 (4A5BC18C)
fffff960`005e0000 fffff960`005ea000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`030e7000 fffff880`0310d000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04468000 fffff880`0447a000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`047bb000 fffff880`047bcf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04c94000 fffff880`04ca5000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`042a0000 fffff880`042fa000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`0316d000 fffff880`031c3000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04c87000 fffff880`04c94000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00f90000 fffff880`00f9d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`017ec000 fffff880`017fa000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`00e00000 fffff880`00e25000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`03c7d000 fffff880`03c95000   vmci     vmci.sys     Fri Jan 22 22:33:23 2010 (4B5A6E03)
fffff880`04564000 fffff880`0456f000   VMkbd    VMkbd.sys    Sat Jan 23 00:04:47 2010 (4B5A836F)
fffff880`053c1000 fffff880`053cb000   VMNET    VMNET.SYS    Mon Aug 10 08:04:50 2009 (4A800CE2)
fffff880`04ca5000 fffff880`04cad000   vmnetadapter vmnetadapter.sys Mon Aug 10 08:04:53 2009 (4A800CE5)
fffff880`027f0000 fffff880`02800000   vmnetbridge vmnetbridge.sys Mon Aug 10 08:05:58 2009 (4A800D26)
fffff880`059d3000 fffff880`059dd000   vmnetuserif vmnetuserif.sys Fri Jan 22 23:26:19 2010 (4B5A7A6B)
fffff880`03c95000 fffff880`03c9d000   VMparport VMparport.sys Fri Jan 22 22:30:56 2010 (4B5A6D70)
fffff880`01b67000 fffff880`01b77000   vmstorfl vmstorfl.sys unavailable (00000000)
fffff880`05852000 fffff880`05928000   vmx86    vmx86.sys    Sat Jan 23 00:50:05 2010 (4B5A8E0D)
fffff880`00fc7000 fffff880`00fdc000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01021000 fffff880`0107d000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`01b77000 fffff880`01bc3000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`059dd000 fffff880`059e9000   vstor2_ws60 vstor2-ws60.sys Mon Oct 12 17:06:26 2009 (4AD39A52)
fffff880`061f0000 fffff880`061fd000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`0410d000 fffff880`04123000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`0414f000 fffff880`0416a000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01435000 fffff880`01445000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e40000 fffff880`00ee4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ee4000 fffff880`00ef3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`040de000 fffff880`040e7000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00080000 fffff960`0038f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`04622000 fffff880`0462b000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f4a000 fffff880`00f53000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`040d3000 fffff880`040de000   ws2ifsl  ws2ifsl.sys  Mon Jul 13 20:10:33 2009 (4A5BCCF9)
fffff880`027cf000 fffff880`027f0000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`0494c000 fffff880`049bd000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a50000 fffff880`01a5e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a5e000 fffff880`01a6a000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a6a000 fffff880`01a73000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01bdf000 fffff880`01bf2000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

I suggest that you uninstall Eset NOD32 using this removal tool: Tool. Eset is known to cause crashes on some Win 7 systems. Your Event App log shows Eset crashed at least three times. Download and install Microssoft Security Essentials in its place and make sure Windows Firewall is turned on. After you get your system stable, you can try Eset again; but I do not recommend it.

You have outdated drivers loaded on your system. Out of date drivers can and do cause memory corruption and crashes. Those drivers in red font are really obsolete and some are XP drivers. XP software is not going to work with Win 7 except in the XP mode.

ADIHdAud.sys Mon May 18 13:31:55 2009 - SoundMAX Digital HD Audio Driver OEM - none at Analog Devices | Mixed-signal and Digital Signal Processing ICs. Try to update this driver from the HP website.

cpqbttn64.sys Mon Apr 20 10:40:33 2009 - HP Tablet PC Key Button HID Driver - HP Quick Launch ButtonsHP® - Laptops, Desktop, Printers, Servers, and more

HECIx64.sys Tue Jun 23 15:50:00 2009 - Intel Management Engine Interface http://downloadcenter.intel.com/Default.aspx

HpqKbFiltr.sys Wed Apr 29 09:48:30 2009 - HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver HP® - Laptops, Desktop, Printers, Servers, and more

rimmpx64.sys Wed Nov 05 09:25:38 2008 - Ricoh Memory Card Reader driver OEM - none at http://www.ricoh.com

rimspx64.sys Sat Oct 11 06:42:40 2008 - Ricoh Memory Card Reader driver OEM - none at http://www.ricoh.com

rismcx64.sys Tue Dec 19 04:14:01 2006 - Ricoh Memory Card Reader driverOEM - none at http://www.ricoh.com

rixdpx64.sys Mon Jul 28 03:20:31 2008 - Ricoh Memory Card Reader driver OEM - none at http://www.ricoh.com

snp2uvc.sys Wed Oct 08 02:14:20 2008 - Suyin USB 2.0 Webcam driverOEM - none atå¯¦ç›ˆè‚¡ä»½æœ‰é™å…¬å¸

I do not believe you will be able to find updated drivers for the Ricoh card reader or the Suyin webcam. If you cannot find drivers updated for Win 7, this means this hardware is obsolete. Completely uninstall it and upgrade to hardware certified compatible with Win 7: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

How to find drivers -

- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

If you need help, please post. Uninstall Eset and either update the above drivers or uninstall the obsolete hardware/software. Reboot and see how your system does. Update us and let us know. If you get another BSOD, upload it and we will go from there.

Don't forget to upload the rest of the files using the JC Griff tool.

quas · Nov 9, 2010

New memory dump

I hope I got it right now. I think I hadn't waited enough for it to generate all the events that occurred.
I couldn't install the drivers you were talking about because I didn't have time, but I will and I will post a new message if any problem occurs.

Thank you for your diagnosis so far. This is like forensics. It's incredible

CarlTR6 · Nov 9, 2010

LOL. Yes, it is like forensics. In fact, the dump is called a post-mortem dump file.

For some reason, well over half of the files normally generated by the tool are not uploaded. But we will go with what we have. Please update us on how your system is doing.

quas · Nov 9, 2010

New info

Ok, there are some things I couldn't solve and others that I should tell you about so that you can have a better understanding of what might be happening with my laptop

As far as the drivers ar concerned:
-the audio driver is the latest on hp.com, so I don't know where to find a newer one.
-i have searched on the intel site for 'intel management engine interface', and (I know this sounds stupid) I don't know which one to pick

I've got no criterion. I do know that I shouldn't choose the desktop motherboard

The laptop isn't that old (8530p) so I don't understand how those ricoh card readers might be obsolete hardware. I've downloaded the xp drivers from the hp.com in the Windows 7 Ultimate 64 section, so this is a little strange. I don't really understand how they ended up being 'xp drivers' and not windows 7 drivers

I followed the microsoft windows compatibility link, but (this should sound stupid, too) I don't really understand how to download drivers that might be compatible with my hardware.

As far as my laptop symptoms are concerned, you should also know that my laptop sometimes freezes slowly for apparently no reason (by 'freezes slowly' I mean that everything freezes, but I can move my pointer for some time and maybe click on some windows and then it stops responding completely - this happens in a matter of tens of seconds, or sometimes less). I have realised that this sometimes happens when I unplug my charger (I don't know if this is the correct word for it). I did it once by mistake and my computer completely freezed. So technically windows doesn't "know" there's an issue and I don't get the blue screen (which might have been adequate)

Moreover, sometimes, when I close the lid (closing the lid only makes the screen go blank) and the drive guard is activated and I walk a little with it in my hand it can't recover from the blank screen when I open it back.

For now I think I won't do any more changes (with the exception of the drivers) so that I can make sure it behaves similarly in the future (blue screen, freeze, etc.) and then I'll start with uninstalling nod32 (isn't the microsoft essential antivirus a commercial product? I have a licence for nod32, so this is why i'm asking) and maybe changing my ram with another one or moving the dim from one slot to the other.
Anyway, I will be waiting for your advice first of all, and thank you for the assistance that you've provided me

CarlTR6 · Nov 9, 2010

quas said:
Ok, there are some things I couldn't solve and others that I should tell you about so that you can have a better understanding of what might be happening with my laptop

As far as the drivers ar concerned:
-the audio driver is the latest on hp.com, so I don't know where to find a newer one.
-i have searched on the intel site for 'intel management engine interface', and (I know this sounds stupid) I don't know which one to pick I've got no criterion. I do know that I shouldn't choose the desktop motherboard

Since you have laptop, the best place to get hardware drivers is from the laptop manufacturer. Laptop manufacturers often modify the "standard" driver for the laptop. On Intel's site, you should be able to search by the model of your computer or the motherboard. You definitely made the right decision not to install a desktop motherboard driver.

The laptop isn't that old (8530p) so I don't understand how those ricoh card readers might be obsolete hardware. I've downloaded the xp drivers from the hp.com in the Windows 7 Ultimate 64 section, so this is a little strange. I don't really understand how they ended up being 'xp drivers' and not windows 7 drivers
I followed the microsoft windows compatibility link, but (this should sound stupid, too) I don't really understand how to download drivers that might be compatible with my hardware.

The date a computer is purchased does not determine when the computer was manufactured nor old the components are.. A Rico card reader is basically built for XP. Third party drivers for Win 7 are dated July 13, 2009 or later.

As far as my laptop symptoms are concerned, you should also know that my laptop sometimes freezes slowly for apparently no reason (by 'freezes slowly' I mean that everything freezes, but I can move my pointer for some time and maybe click on some windows and then it stops responding completely - this happens in a matter of tens of seconds, or sometimes less). I have realised that this sometimes happens when I unplug my charger (I don't know if this is the correct word for it). I did it once by mistake and my computer completely freezed. So technically windows doesn't "know" there's an issue and I don't get the blue screen (which might have been adequate)

Moreover, sometimes, when I close the lid (closing the lid only makes the screen go blank) and the drive guard is activated and I walk a little with it in my hand it can't recover from the blank screen when I open it back.

This sounds like a power issue, especially going from power to battery. Is your computer still under warranty? If so, I would have it checked out.

For now I think I won't do any more changes (with the exception of the drivers) so that I can make sure it behaves similarly in the future (blue screen, freeze, etc.) and then I'll start with uninstalling nod32 (isn't the microsoft essential antivirus a commercial product? I have a licence for nod32, so this is why i'm asking) and maybe changing my ram with another one or moving the dim from one slot to the other.
Anyway, I will be waiting for your advice first of all, and thank you for the assistance that you've provided me

I suggest before you make hardware changes, that you uninstall NOD32. MSE is a commercial product in the sense that it is a Microsoft product; however, it is not for sale and it is MS OS version specific.

Recurring Blue Screen

quas

Banned

My Computer

CarlTR6

Antique Senior Member

My Computer

quas

Banned

My Computer

CarlTR6

Antique Senior Member

My Computer

quas

Banned

My Computer

CarlTR6

Antique Senior Member

My Computer