Regular BSODs, unable to fix.

Robertius · Mar 6, 2011

Hi all,

I am running a Windows 7 Home Premium 64bit OEM Laptop purchased about a month ago. For several weeks now it has been having regular BSODs. I have tried a string of different fixes, driver updates, system restores etc. I thought/still think it's something to do with the ethernet port but no attempts to mend that have proved fruitful...

Here is the most recent crash log thing:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 5129

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF80002C8905F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030711-19936-01.dmp
C:\Users\Robert\AppData\Local\Temp\WER-209602-0.sysdata.xml

The two files described at the end there are always the same, though the numbers change each time.

I have tried to attach also the information asked for in the sticky thread about BSODs, so hopefully that has worked.

Thanks,
Robert

DeanP · Mar 6, 2011

http://www.sevenforums.com/crash-lo...-unexpected_kernel_mode_trap.html#post1261307
Zigzag3143 should provide the dump report and additional info...

zigzag3143 · Mar 6, 2011

One thing I noticed is that you have sptd.sys loaded. Used by alcohol120 and daemon tools it is a huge cause of BSOD's

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Robertius · Mar 7, 2011

Thanks for your help, I have done this and rebooted etc. yet unfortunately it has happened again. Any more insights?

DeanP · Mar 7, 2011

Upload the dump from the BSOD you just got.

Robertius · Mar 7, 2011

I accidentally closed it... is there anyway to bring it back up? If it helps, the files described were the same as before (with different numbers).

Robertius · Mar 7, 2011

Here we go, it just did it again:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 5129

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF80002C78DA2
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030711-25131-01.dmp
C:\Users\Robert\AppData\Local\Temp\WER-100979-0.sysdata.xml

DeanP · Mar 7, 2011

Cannot analyse without those dumps. Please see the BSOD Posting Instructions under my signature

Robertius · Mar 7, 2011

Sorry, here we go.

DeanP · Mar 7, 2011

Start off by removing AVG including Identity Protection - a known cause of BSOD on some Windows 7 systems. Use this removal tool when AVG is removed: AVG - Download tools
Use Avast or MSE with Windows Firewall in it's place.

You have not yet installed SP1, do so now - Learn how to install Windows 7 Service Pack 1 (SP1)
Please see that thread again - http://www.sevenforums.com/crash-lo...-unexpected_kernel_mode_trap.html#post1261307

Regards...
Dean

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 6f8, fffff80002c78da2}

Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000006f8
Arg4: fffff80002c78da2

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002c72ca9 to fffff80002c73740

STACK_TEXT:  
fffff800`00ba4d28 fffff800`02c72ca9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
fffff800`00ba4d30 fffff800`02c71172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00ba4e70 fffff800`02c78da2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`0878cff0 fffff800`02c3bf6a : fffffa80`06b2a970 00000000`00000001 00000000`00000000 fffffa80`027de7c8 : nt!SeAccessCheckWithHint+0x312
fffff880`0878d0d0 fffff880`01712c5a : 00000000`00000000 00000000`00000000 fffff880`0170c000 00000000`00000000 : nt!SeAccessCheckFromState+0x102
fffff880`0878d7c0 fffff880`0171094f : 00000000`c0000022 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!CompareSecurityContexts+0x6a
fffff880`0878d830 fffff880`017129b5 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`0878d001 : NETIO!MatchValues+0xef
fffff880`0878d880 fffff880`01712845 : fffffa80`0634a120 fffffa80`068e6190 fffff880`0878daa8 fffff880`0878e1e0 : NETIO!FilterMatch+0x95
fffff880`0878d8d0 fffff880`01713ccb : 00000000`00000000 00000000`00000000 fffff880`0878e1e0 fffff880`0878da90 : NETIO!IndexListClassify+0x69
fffff880`0878d950 fffff880`0183e417 : fffff880`0878de28 fffff880`0878de28 fffff880`0878eb60 fffffa80`01ecf160 : NETIO!KfdClassify+0xa4e
fffff880`0878dcc0 fffff880`0183783e : fffff880`01946690 00000000`00000000 fffffa80`060e1db0 00000000`00000000 : tcpip!WfpAleClassify+0x57
fffff880`0878dd00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!CompareSecurityContexts+6a
fffff880`01712c5a 448b442470      mov     r8d,dword ptr [rsp+70h]

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  NETIO!CompareSecurityContexts+6a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4bbe946f

FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`00ec3000 fffff880`00f1a000   ACPI     ACPI.sys     Tue Jul 14 11:19:34 2009 (4A5BC106)
fffff880`04442000 fffff880`044cc000   afd      afd.sys      Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`0519d000 fffff880`051b3000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`012a2000 fffff880`012ad000   amdxata  amdxata.sys  Sat Mar 20 05:18:18 2010 (4BA3A3CA)
fffff880`01254000 fffff880`0125d000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`0125d000 fffff880`01287000   ataport  ataport.SYS  Tue Jul 14 11:19:52 2009 (4A5BC118)
fffff880`05494000 fffff880`054b6000   AtiHdmi  AtiHdmi.sys  Fri Jan 29 14:03:36 2010 (4B6233E8)
fffff880`01000000 fffff880`01034000   atikmpag atikmpag.sys Fri Feb 26 11:12:10 2010 (4B86F5BA)
fffff880`04ae4000 fffff880`0514a000   atipmdag atipmdag.sys Fri Feb 26 11:56:20 2010 (4B870014)
fffff960`00860000 fffff960`008c1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`04913000 fffff880`04947000   AVGIDSDriver AVGIDSDriver.Sys Wed Aug 04 10:24:45 2010 (4C58972D)
fffff880`01b88000 fffff880`01b92000   AVGIDSEH AVGIDSEH.Sys Tue Sep 14 10:46:38 2010 (4C8EA9CE)
fffff880`03a71000 fffff880`03a7d000   AVGIDSFilter AVGIDSFilter.Sys Wed Aug 04 10:23:21 2010 (4C5896D9)
fffff880`01a00000 fffff880`01a50000   avgldx64 avgldx64.sys Wed Dec 08 15:01:55 2010 (4CFEE713)
fffff880`042a4000 fffff880`042b3000   avgmfx64 avgmfx64.sys Tue Sep 07 12:49:14 2010 (4C858C0A)
fffff880`01b7e000 fffff880`01b88000   avgrkx64 avgrkx64.sys Tue Sep 07 12:49:37 2010 (4C858C21)
fffff880`04368000 fffff880`043c9000   avgtdia  avgtdia.sys  Sat Nov 13 00:08:42 2010 (4CDD203A)
fffff880`00f8b000 fffff880`00f97000   BATTC    BATTC.SYS    Tue Jul 14 11:31:01 2009 (4A5BC3B5)
fffff880`042bc000 fffff880`042c3000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`0442d000 fffff880`0443e000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`03b97000 fffff880`03bb5000   bowser   bowser.sys   Tue Jul 14 11:23:50 2009 (4A5BC206)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      unavailable (00000000)
fffff880`0427a000 fffff880`042a4000   cdrom    cdrom.sys    Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 13:32:13 2009 (4A5BE01D)
fffff880`01b4e000 fffff880`01b7e000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00d1a000 fffff880`00d78000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`045fb000 fffff880`045ff500   CmBatt   CmBatt.sys   Tue Jul 14 11:31:03 2009 (4A5BC3B7)
fffff880`0136b000 fffff880`013de000   cng      cng.sys      Tue Jul 14 11:49:40 2009 (4A5BC814)
fffff880`00f82000 fffff880`00f8b000   compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`02feb000 fffff880`02ffb000   CompositeBus CompositeBus.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`06130000 fffff880`0613e000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`0440f000 fffff880`0442d000   dfsc     dfsc.sys     Tue Jul 14 11:23:44 2009 (4A5BC200)
fffff880`04400000 fffff880`0440f000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`01b38000 fffff880`01b4e000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`054f3000 fffff880`05515000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`0613e000 fffff880`06151000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`04045000 fffff880`0424f000   dump_iaStor dump_iaStor.sys Wed Apr 14 04:44:16 2010 (4BC49F60)
fffff880`060f6000 fffff880`06102000   Dxapi    Dxapi.sys    Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`046f4000 fffff880`047e8000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 14:00:14 2009 (4AC5509E)
fffff880`04600000 fffff880`04646000   dxgmms1  dxgmms1.sys  Tue Jul 14 11:38:32 2009 (4A5BC578)
fffff880`06066000 fffff880`0609c000   fastfat  fastfat.SYS  Tue Jul 14 11:23:28 2009 (4A5BC1F0)
fffff880`012f9000 fffff880`0130d000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`012ad000 fffff880`012f9000   fltmgr   fltmgr.sys   Tue Jul 14 11:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01afe000 fffff880`01b38000   fvevol   fvevol.sys   Sat Sep 26 14:34:26 2009 (4ABD7DB2)
fffff880`01797000 fffff880`017e1000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164)
fffff880`02fd5000 fffff880`02fe2000   GEARAspiWDM GEARAspiWDM.sys Tue May 19 00:17:04 2009 (4A1151C0)
fffff800`031df000 fffff800`03228000   hal      hal.dll      Tue Jul 14 13:27:36 2009 (4A5BDF08)
fffff880`04646000 fffff880`0466a000   HDAudBus HDAudBus.sys Tue Jul 14 12:06:13 2009 (4A5BCBF5)
fffff880`0466a000 fffff880`0467b000   HECIx64  HECIx64.sys  Fri Sep 18 07:54:16 2009 (4AB293E8)
fffff880`060c7000 fffff880`060e0000   HIDCLASS HIDCLASS.SYS Tue Jul 14 12:06:21 2009 (4A5BCBFD)
fffff880`060e0000 fffff880`060e8080   HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`060b9000 fffff880`060c7000   hidusb   hidusb.sys   Tue Jul 14 12:06:22 2009 (4A5BCBFE)
fffff880`03acf000 fffff880`03b97000   HTTP     HTTP.sys     Tue Jul 14 11:22:16 2009 (4A5BC1A8)
fffff880`01af5000 fffff880`01afe000   hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA)
fffff880`02e56000 fffff880`02e74000   i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`0104a000 fffff880`01254000   iaStor   iaStor.sys   Wed Apr 14 04:44:16 2010 (4BC49F60)
fffff880`047e8000 fffff880`047fe000   intelppm intelppm.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`02e74000 fffff880`02e83000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff800`00bd1000 fffff800`00bdb000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`04a85000 fffff880`04ac8000   ks       ks.sys       Thu Mar 04 17:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Tue Jul 14 11:20:54 2009 (4A5BC156)
fffff880`0176c000 fffff880`01797000   ksecpkg  ksecpkg.sys  Fri Dec 11 19:03:32 2009 (4B21E0B4)
fffff880`05515000 fffff880`0551a200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`061a3000 fffff880`061b8000   lltdio   lltdio.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`0615f000 fffff880`06182000   luafv    luafv.sys    Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00cc2000 fffff880`00d06000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 13:29:10 2009 (4A5BDF66)
fffff880`06151000 fffff880`0615f000   monitor  monitor.sys  Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`02fc6000 fffff880`02fd5000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`060e9000 fffff880`060f6000   mouhid   mouhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff880`00fac000 fffff880`00fc6000   mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`03bb5000 fffff880`03bcd000   mpsdrv   mpsdrv.sys   Tue Jul 14 12:08:25 2009 (4A5BCC79)
fffff880`03bcd000 fffff880`03bfa000   mrxsmb   mrxsmb.sys   Sat Feb 27 20:52:19 2010 (4B88CF33)
fffff880`03a00000 fffff880`03a4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 20:52:28 2010 (4B88CF3C)
fffff880`03a4e000 fffff880`03a71000   mrxsmb20 mrxsmb20.sys Sat Feb 27 20:52:26 2010 (4B88CF3A)
fffff880`01287000 fffff880`01292000   msahci   msahci.sys   Fri May 14 09:33:03 2010 (4BEC700F)
fffff880`04321000 fffff880`0432c000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00f23000 fffff880`00f2d000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`0130d000 fffff880`0136b000   msrpc    msrpc.sys    Tue Jul 14 11:21:32 2009 (4A5BC17C)
fffff880`045f0000 fffff880`045fb000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`01ae3000 fffff880`01af5000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`0161a000 fffff880`0170c000   ndis     ndis.sys     Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`046e2000 fffff880`046ee000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`061b8000 fffff880`061cb000   ndisuio  ndisuio.sys  Tue Jul 14 12:09:25 2009 (4A5BCCB5)
fffff880`04a00000 fffff880`04a2f000   ndiswan  ndiswan.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`0547f000 fffff880`05494000   NDProxy  NDProxy.SYS  Tue Jul 14 12:10:05 2009 (4A5BCCDD)
fffff880`045a6000 fffff880`045b5000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`04000000 fffff880`04045000   netbt    netbt.sys    Tue Jul 14 11:21:28 2009 (4A5BC178)
fffff880`0170c000 fffff880`0176c000   NETIO    NETIO.SYS    Fri Apr 09 14:43:59 2010 (4BBE946F)
fffff880`0432c000 fffff880`0433d000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`045e4000 fffff880`045f0000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02c03000 fffff800`031df000   nt       ntkrnlmp.exe Sat Jun 19 16:16:41 2010 (4C1C44A9)
fffff880`01457000 fffff880`015f9000   Ntfs     Ntfs.sys     Wed May 12 15:25:59 2010 (4BEA1FC7)
fffff880`042b3000 fffff880`042bc000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`0551b000 fffff880`0556e000   nwifi    nwifi.sys    Tue Jul 14 12:07:23 2009 (4A5BCC3B)
fffff880`0456a000 fffff880`04590000   pacer    pacer.sys    Tue Jul 14 12:09:41 2009 (4A5BCCC5)
fffff880`00f6d000 fffff880`00f82000   partmgr  partmgr.sys  Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00f3a000 fffff880`00f6d000   pci      pci.sys      Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`01292000 fffff880`012a2000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`04823000 fffff880`048c9000   peauth   peauth.sys   Tue Jul 14 13:01:19 2009 (4A5BD8DF)
fffff880`054b6000 fffff880`054f3000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00d06000 fffff880`00d1a000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`051b3000 fffff880`051d7000   rasl2tp  rasl2tp.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`04a2f000 fffff880`04a4a000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`04a4a000 fffff880`04a6b000   raspptp  raspptp.sys  Tue Jul 14 12:10:18 2009 (4A5BCCEA)
fffff880`04a6b000 fffff880`04a85000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`01ba0000 fffff880`01bf1000   rdbss    rdbss.sys    Tue Jul 14 11:24:09 2009 (4A5BC219)
fffff880`04306000 fffff880`0430f000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`0430f000 fffff880`04318000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`04318000 fffff880`04321000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`01aa9000 fffff880`01ae3000   rdyboost rdyboost.sys Tue Jul 14 11:34:34 2009 (4A5BC48A)
fffff880`061cb000 fffff880`061e3000   rspndr   rspndr.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`02e00000 fffff880`02e56000   Rt64win7 Rt64win7.sys Wed Jun 23 21:10:45 2010 (4C21CF95)
fffff880`05e23000 fffff880`06065180   RTKVHD64 RTKVHD64.sys Tue May 25 21:15:27 2010 (4BFB952F)
fffff880`02e90000 fffff880`02fb9000   rtl8192se rtl8192se.sys Fri Feb 05 00:05:59 2010 (4B6AAA17)
fffff880`048c9000 fffff880`048d4000   secdrv   secdrv.SYS   Thu Sep 14 01:18:38 2006 (4508052E)
fffff880`01aa1000 fffff880`01aa9000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`06654000 fffff880`066ea000   srv      srv.sys      Fri Aug 27 15:38:00 2010 (4C773318)
fffff880`04947000 fffff880`049ae000   srv2     srv2.sys     Fri Aug 27 15:37:46 2010 (4C77330A)
fffff880`048d4000 fffff880`04901000   srvnet   srvnet.sys   Fri Aug 27 15:37:24 2010 (4C7732F4)
fffff880`02ffb000 fffff880`02ffc480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`0514a000 fffff880`0519d000   SynTP    SynTP.sys    Fri May 28 09:41:36 2010 (4BFEE710)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Mon Jun 14 15:39:04 2010 (4C15A458)
fffff880`04901000 fffff880`04913000   tcpipreg tcpipreg.sys Tue Jul 14 12:09:49 2009 (4A5BCCCD)
fffff880`0435b000 fffff880`04368000   TDI      TDI.SYS      Tue Jul 14 11:21:18 2009 (4A5BC16E)
fffff880`0433d000 fffff880`0435b000   tdx      tdx.sys      Tue Jul 14 11:21:15 2009 (4A5BC16B)
fffff880`045d0000 fffff880`045e4000   termdd   termdd.sys   Tue Jul 14 12:16:36 2009 (4A5BCE64)
fffff960`00590000 fffff960`0059a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`043c9000 fffff880`043ef000   tunnel   tunnel.sys   Tue Jul 14 12:09:37 2009 (4A5BCCC1)
fffff880`04ac8000 fffff880`04ada000   umbus    umbus.sys    Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`0609c000 fffff880`060b9000   usbccgp  usbccgp.sys  Tue Jul 14 12:06:45 2009 (4A5BCC15)
fffff880`02e83000 fffff880`02e84f00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`0467b000 fffff880`0468c000   usbehci  usbehci.sys  Fri Dec 04 20:26:02 2009 (4B18B98A)
fffff880`05425000 fffff880`0547f000   usbhub   usbhub.sys   Fri Dec 04 20:26:39 2009 (4B18B9AF)
fffff880`0468c000 fffff880`046e2000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`06102000 fffff880`0612f200   usbvideo usbvideo.sys Thu Mar 04 17:40:57 2010 (4B8F39D9)
fffff880`00f2d000 fffff880`00f3a000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`042c3000 fffff880`042d1000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`042d1000 fffff880`042f6000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`00f97000 fffff880`00fac000   volmgr   volmgr.sys   Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`00d78000 fffff880`00dd4000   volmgrx  volmgrx.sys  Tue Jul 14 11:20:33 2009 (4A5BC141)
fffff880`01a55000 fffff880`01aa1000   volsnap  volsnap.sys  Tue Jul 14 11:20:08 2009 (4A5BC128)
fffff880`044cc000 fffff880`04561000   vsdatant vsdatant.sys Mon May 10 04:28:58 2010 (4BE6E2CA)
fffff880`02fb9000 fffff880`02fc6000   vwifibus vwifibus.sys Tue Jul 14 12:07:21 2009 (4A5BCC39)
fffff880`04590000 fffff880`045a6000   vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A)
fffff880`045b5000 fffff880`045d0000   wanarp   wanarp.sys   Tue Jul 14 12:10:21 2009 (4A5BCCED)
fffff880`042f6000 fffff880`04306000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e10000 fffff880`00eb4000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00eb4000 fffff880`00ec3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`04561000 fffff880`0456a000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`000d0000 fffff960`003e0000   win32k   win32k.sys   unavailable (00000000)
fffff880`02fe2000 fffff880`02feb000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00f1a000 fffff880`00f23000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`06182000 fffff880`061a3000   WudfPf   WudfPf.sys   Tue Jul 14 12:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`0675d000 fffff880`0675f000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`0675f000 fffff880`06761000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`0675b000 fffff880`0675d000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`066ea000 fffff880`0675b000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01b92000 fffff880`01ba0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0405d000 fffff880`04267000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0020A000
fffff880`04267000 fffff880`0427a000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Robertius · Mar 9, 2011

I have done all these things including SP1 but I'm still getting them, perhaps not as regularly though. I'm guessing the next step is to uninstall ZoneAlarm? Oh and do I need to post another crash dump?

DeanP · Mar 9, 2011

If you have ZoneAlarm - then uninstall it.

Robertius · Mar 11, 2011

Hi there,

Since uninstalling ZoneAlarm I haven't had any BSODs, which has been a couple of days so I'm in high hopes about the problem being solved. Thank you very much for your help, you certainly have my rep

Now I need to choose a new firewall/antivirus.

So for a now I shall optimistically assume the problem is solved.

Cheers,
Robert.

DeanP · Mar 11, 2011

Glad I could help. Good to see the BSOD problem is gone.
Try Microsoft Security Essentials and Windows Firewall. They do not cause BSOD that often.

Regular BSODs, unable to fix.

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