Went to ms website for w7 d/l
typed in code
window popped up - validating.....several minutes
Error Pre-installed software by hp, contact hp
computer is cpl yrs old, want fresh install and clean everything up
Sticker on pc where code is says W7Pro for refurb pc
What do I do?
If I call HP and BB will be wasted time.
Shall I call MS or will they just laugh at me?
Digital River website comes up blank
I visited heidoc.net and it brought me back to same issue above
I really wished I made a copy of the system when I bought it, and obtained ISO right right away, or demanded it from Bestbuy.
typed in code
window popped up - validating.....several minutes
Error Pre-installed software by hp, contact hp
computer is cpl yrs old, want fresh install and clean everything up
Sticker on pc where code is says W7Pro for refurb pc
What do I do?
If I call HP and BB will be wasted time.
Shall I call MS or will they just laugh at me?
Digital River website comes up blank
I visited heidoc.net and it brought me back to same issue above
I really wished I made a copy of the system when I bought it, and obtained ISO right right away, or demanded it from Bestbuy.
Last edited:
My Computer
At a glance
W7 Pro 64 biti5-45704GBiGPU but have a 650GTX
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP EliteDesk 800 G1
- OS
- W7 Pro 64 bit
- CPU
- i5-4570
- Motherboard
- HP
- Memory
- 4GB
- Graphics Card(s)
- iGPU but have a 650GTX
- Sound Card
- internal
- Monitor(s) Displays
- LG 27" LCD
- Screen Resolution
- 1080p
- Hard Drives
- 500GB 7200rpm
- PSU
- 240W HP
- Case
- SFF
- Cooling
- some metal fins and a fan - stock
- Keyboard
- yes
- Mouse
- yes
- Internet Speed
- got no clue
- Antivirus
- yes
- Browser
- yes
- Other Info
- no other info