hi,
i got a new HP laptop which came pre-installed with 'windows 7 home premium 64bit'. configuration
i5 2.5Ghz
ram 6Gb
from the day i bought it, noticed problems like 'Com surrogate stopped working' while using windows picture viewer and Bex error messages while installing games. i checked out forums that asked for removing Nero software[/COLOR], but i didnt have it. some other programs were also mentioned for removal and i didnt have them either. only solution given were some softwares for charge.
is there any other way?
also if i remove the preinstalled operating system, can i reinstall it later (using the original product key given along with the laptop, as a sticker on the base)?
i am new here, help would be really appreciated. thanks already.

i got a new HP laptop which came pre-installed with 'windows 7 home premium 64bit'. configuration
i5 2.5Ghz
ram 6Gb
from the day i bought it, noticed problems like 'Com surrogate stopped working' while using windows picture viewer and Bex error messages while installing games. i checked out forums that asked for removing Nero software[/COLOR], but i didnt have it. some other programs were also mentioned for removal and i didnt have them either. only solution given were some softwares for charge.
is there any other way?
also if i remove the preinstalled operating system, can i reinstall it later (using the original product key given along with the laptop, as a sticker on the base)?
i am new here, help would be really appreciated. thanks already.
My Computer
- OS
- Windows 7 Home Premium 64bit
- CPU
- i5 2.5 Ghz
- Memory
- 6 Gb ddr3
- Graphics Card(s)
- Nvidia 630