Remote Control Doesn't Work in Win-7

[ddinolov]

Hello i have strange problem, my hp remote not work on windows 7. After 2 years i preinstall from vista home preimum to win7 ultimate. My laptop is hp pavilion dv7-1023cl
and i have all windows 7 x64 drivers, and all hp services running on automatic mode, HID also. I try many many times to set up IR to receive signal from remote, but i no have success. This is information from back side on remote:
RC1762307/01
3139 228 53391
HP SPS: 464793-001
HP: HSTNN-PRO7

P.S: I hope to help if it is possible that this problem be solved.

 

[boohbah]

ok i think you possibly need the drivers for your remote, after a long search i came up with this,

HP Support & Drivers | United States

select the detect your product and it will scan your machine and tell you what drivers and software are available ,

 

[ddinolov]

yes yes i know exactly my model and serial numbers but i can't see newest drivers. Do you talk for this driver:
ENE CIR Receiver Driver -> sp41645.exe [1/1, 2.46M] Released:2008-11-07 Version: 2.5.0.0 A
I have all drivers installed correctly, btw all of my laptop work on 100% without IR remote.
Sensor buttons work, quick play button work... all work..

hmmmm i found strange info in sp41645:

/* ENE CIR Driver Release Note */
/********************************/

Version : 2.5.1.0
Date : 2008-04-30

OS :
Vista32
Vista64
WinXP32

Product :
KB3926B/C
-----------------------------------------
why i download driver for win 7x64, but downloaded driver not support win7 ?!?!?!?!

 

[boohbah]

the vista driver will work for your remote, im using vista drivers for my remote and using windows 7.
the reason i linked you to the scanner was that when it scanned your machine it would hopefully show you a set of drivers including the remote driver.
does it say who manufactured the remote ie x10 for instance.

 

[boohbah]

try this one

ENE CIR Receiver Driver - HP Customer Care (United States - English)

 

[ddinolov]

thanks

 

[boohbah]

, before you install it it would be a good idea to create a restore point, type create restore point in the start search box and then follow the prompts . let me know if the driver works.

 

[ddinolov]

this driver not for my IR. system can't install this or something...

 

[boohbah]

ok try this one then
ENE CIR Receiver Driver - HP Customer Care (United States - English)

 

[ddinolov]

yep this is my current ENE CIR Driver

but IR can't work ;(

 

[boohbah]

ok , im not sure what else to do ,you have the correct driver for your computer ,
try this ,go to devices and printers in the start menu, then look for rf reciever or similar then right click it and select properties, choose the hardware tab and it will show you the reciever name and whether it is working properly, there is also a troubleshoot option when you right click the rf reciever, try a trouble shoot.
also if it says it is working then it could be that you need to change the battery on the remote or it could be that it is faulty and not a pc issue.

 

[ddinolov]

This is interessing but i dont see/have RF device in this folder.

 

[boohbah]

Its been some time since my last post ,i have to say im still none the wiser to this issue, hopefully someone will pick it up and give you some advice,
did the remote you have come with the laptop

 

[samiam01]

remote help

This may help fix the problem,

1) You may need to buy a new battery for the remote if it is used.
2) Install this application, IrRC-Lite-Setup.

It may give you a driver error, just click ok and try your remote.
I haven't figured out the driver error yet.

 

[boohbah]

good tip, old thread now but hopefully this will help in future.
welcome to the forum

 

[gn2]

I realize this is an old thread, but it is just about the most recent and near the top of the Google search results...

Has ANYONE gotten their remote to work properly in Windows 7 ?

I'm just curious, as I've tried pretty much EVERYTHING and haven't gotten it to work. Other WMC remotes work perfectly, the IR receiver works PERFECTLY with all other "universal" Windows Media Center remotes that I've tried, but the very convenient little remote that HP sells that fits in the PCMCIA slot of my laptop DOES NOT WORK.

I've tried it with an outboard HP IR receiver connected to another computer, and while it clearly receives the signal, it doesn't trigger anything. The outboard HP IR receiver also works flawlessly with ALL universal MC remotes, but won't produce any response when I try my little remote.

I've bought a new battery, it tests at the same voltage as the one I replaced, btw, both OVER what they're rated at. I find it difficult to believe it has anything to do with the physical aspects of the remote.

What it SEEMS like is that HP, unwisely, chose to use a non standard set of IR codes for this extremely conveniently shaped little remote, and that it is hit or miss if one gets the correct driver to interpret these unique codes properly.

Does that make sense to anyone ?

Does anyone know for sure what driver is the correct one ?

I've tried several drivers, the last one I force installed gave me great little BSOD's, I had to restore to get it fixed...