Removal of unwanted/obsolete add on,help please

silverone

New member
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9:53 AM
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2
I had AVG free anti virus installed on a new computer(Windows 7 home 64)as an interim until i re-activated my Norton subscription.AVG uninstalled,Norton installed but now in IE 8 in manage add-ons AVG Smart Safe(control name is not available) remains no matter what i do(regedit cleanout,changing settings,reset IE settings etc).
How do i permantly remove this from manage add-ons?

Thanks in advance

Rhonda
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel i5@stockKingston 6gb 1333 DDR3Gigabyte ATI HD 5770
Computer Manufacturer/Model Number
Home build
OS
Windows 7 Home Premium 64 bit
CPU
Intel i5@stock
Motherboard
Gigabyte P-55 UD3
Memory
Kingston 6gb 1333 DDR3
Graphics Card(s)
Gigabyte ATI HD 5770
Monitor(s) Displays
BenQ G2220HD
Screen Resolution
1920 x 1080
Hard Drives
1 tb Seagate
PSU
Great Wall 900 w
Case
Antec 300
Cooling
Stock
Here is what I would try:

Use system restore to go back to a date when AVG was all you had and everything was working OK.

Uninstall the addon

reboot and confirm the add on is gone

uninstall AVG

reboot and confirm AVG is gone

install Norton

Just a guess.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
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