Renaming files in Explorer

[jeffro0625]

Hello,

It seems that while trying to rename a file, particularly an *.html by right clicking my laptop keeps running, then goes to a blue screen and finally have to turn it off/on again. I've tried it 3-4 times with no luck. Please help if anyone else has had this problem

 

[Jonathan_King]

Try opening an elevated command prompt and running sfc /scannow. If that does not work, you may need to do a Repair Install.

 

[jeffro0625]

thanks, will try that and get back with an update

 

[Capt.Jack Sparrow]

Hello,

It seems that while trying to rename a file, particularly an *.html by right clicking my laptop keeps running, then goes to a blue screen and finally have to turn it off/on again. I've tried it 3-4 times with no luck. Please help if anyone else has had this problem

Hello Welcome to SF,

Post the Dump file so we see what exactly is going on follow this link http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Good Luck,
Captain

 

[jeffro0625]

running the sfc /scannow did work however had to do a reinstall of windows 7. Put Win7Pro on and is running better