Reoccurring BSOD: Bugcheck 0x00000027 RDR_FILE_SYSTEM csc.sys

[crtlaltdel]

Hi All, I'm new in this forum and would like to ask for your assistance.

Previously, I have a client who have been experiencing multiple/several times a week (in some instances a day) encountering BSOD: Bugcheck 0x00000027 RDR_FILE_SYSTEM csc.sys. In addition to this, the computer is having a hard time to turn off or do shutdown - Client had to manually power off (press the power button) the computer.

I've already did the following troubleshooting steps and didn't help at all to solve the issue.
- Performed Windows Update, CHKDSK, System File Checker, Memory Test
- Updated drivers (using Lenovo System Update tool)

We've already performed a clean installation of Windows (re-format/re-install) and somehow the error occurred again.

The Client has now a new computer and it still encountered the same BSOD error.

 

[axe0]

Hi crtlaltdel,

Do you still need help?

 

[crtlaltdel]

Yes! Any thoughts on my error.

I've been trying my best to solve the issue unfortunately no good at all. Client still problems to properly shutdown the computer.

 

[axe0]

Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from Lenovo. Be sure to ONLY install the drivers using custom/advanced options.