Repeated Blue Screens

[clive]

Hi,

I recently started to have BSOD and have been trying really hard to fix it to no avail.

My Problem is That I have a blue screen, it comes up with a error then Dumps the physical memory and I have no idea what the problem is as i am not very good with computers.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 18441

Additional information about the problem:
BCCode: 116
BCP1: 8930A008
BCP2: 943590C6
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062413-25443-01.dmp

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I have also included the files i took from the minidump and zipped into the attached for reference

Please can anybody offer advice to solve this problem it would be much appreciated.
If you need more info I'm more than happy to offer any

thanks
Clive

 

[x BlueRobot]

Please follow - http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[clive]

Thanks I followed the steps in the link given and re-uploaded the files

 

[x BlueRobot]

[COLOR="red"]BugCheck 116[/COLOR], {8bf58008, 932af0c6, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : [COLOR="red"]atikmpag.sys[/COLOR] ( atikmpag+90c6 )

Usual causes:  Video driver, overheating, bad video card, BIOS, Power to card

This bugcheck indicates that the graphics card driver has attempted to reset the graphics card, but failed to do so within the allocated time interval, and therefore caused a timeout with the following Stop Code 0x116. More Information - Timeout Detection and Recovery (TDR) (Windows Drivers)

3: kd> [COLOR="SeaGreen"]lmvm atikmpag[/COLOR]
start    end        module name
932a6000 9331c000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="red"]Fri Mar 29 01:08:56 2013[/COLOR] (5154E9A8)
    CheckSum:         0007CD9D
    ImageSize:        00076000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update to the latest WHQL version, from here - AMD Graphics Drivers & Software

WHQL
Release Date: April 24th 2013
Version: 13.4
In Device Manager: 12.104

Please follow these steps:

• http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

Note: Please do not hesitate to ask if you have problems or concerns with the troubleshooting steps within the listed guide.

Reduce the number of programs at startup, to avoid any driver or program conflicts:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Remove:

Start Menu\Programs\Registry Mechanic

Removal Tool - Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller

Windows 7 doesn't require any programs which make changes to the operating system and registry, these programs tend to cause problems by modifying and deleting files.

• http://www.sevenforums.com/performa...registry-cleaner-tests-why-not-use-one-2.html

Windows is a closed source system. Developers of registry cleaners do not have the core code of Windows 7 and are not working on definitive information, but rather they are going on past knowledge and experience. Automatic cleaners will usually have to do some guesswork.

Modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. No registry cleaner is completely safe and the potential is ever present to cause more problems than they claim to fix.

Registry cleaners cannot distinguish between good and bad. If you run a registry cleaner, it will delete all those keys which are obsolete and sitting idle; but in reality, those keys may well be needed by some programs or windows at a later time.

Windows 7 is much more efficient at managing the registry than previous Windows versions. If you run any other registry cleaner and do not know precisely what you are doing, you will have problems down the road. There are no gains to be had from using a registry cleaner and the risk is great.

Remove:

Start Menu\Programs\AVG

AVG is known to cause BSODs with Windows 7, please remove the program completely with the AVG Removal Tool, and then install use free alternatives which work best with the operating system due to their lightweight nature on system resources and compatibility.

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

   Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html