Solved Repeating BSOD under many different conditions

[DracoNight]

Hello all,

Lately I've experienced a lot of BSOD's.
They happen while playing X-COM Enemy Within, playing League Of Legends, while surfing the net, just after starting the computer, while seeing a movie etc... No logic there.

I hope you can help me and I am ofcause more than ready to answer any and all questions and to do what ever is needed - getting a bit desperate here...!

 

[DracoNight]

Btw, I have run chkdsk, sfc and mdsched.exe without comming up with anything.

 

[koolkat77]

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

nusb3hub.sys Tue Aug 21 10:12:54 2012 (50330AC6)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3hub.sys

nusb3xhc.sys Tue Aug 21 10:12:55 2012 (50330AC7)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3xhc.sys

LGVirHid.sys Tue Nov 24 07:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
Driver Reference Table - LGVirHid.sys

LGBusEnum.sys Tue Nov 24 07:36:48 2009 (4B0B38B0)
Logitech Keyboard
Driver Reference Table - LGBusEnum.sys

Then follow the steps below:

Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Fri Jan 10 01:49:31.806 2014 (UTC + 6:00)
System Uptime: 0 days 1:28:38.761
BugCheck D1, {fffff80040b9b8e0, 2, 0, fffff88001867a5d}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Jan  7 02:48:54.221 2014 (UTC + 6:00)
System Uptime: 0 days 0:16:00.127
BugCheck 109, {a3a039d8a3053697, b3b7465ef58205ed, fffff800039d6f70, 1}
Probably caused by : ntkrnlmp.exe ( nt!IopParseDevice+0 )
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Jan  7 02:31:49.951 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:44.856
BugCheck 1E, {ffffffffc0000005, fffff80003a127ea, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+16049 )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  ipoint.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Jan  7 02:30:00.027 2014 (UTC + 6:00)
System Uptime: 0 days 1:05:09.917
BugCheck 109, {a3a039d8a3216621, b3b7465ef59e3577, fffff80003997203, 1}
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Mon Jan  6 22:39:24.220 2014 (UTC + 6:00)
System Uptime: 0 days 2:34:00.126
BugCheck 109, {a3a039d8a3b12708, b3b7465ef62df65e, fffff800039b5f40, 1}
Probably caused by : ntkrnlmp.exe ( nt!NtAllocateVirtualMemory+0 )
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Based on the bugchecks, I would recommend you follow and complete the steps given below:

1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

4. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

10. Monitor hardware temperature for overheating issues with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:

• Piriform - Speccy
• CPUID - HWMonitor

 

[DracoNight]

Thanks for the reply. I'll do as suggested and come back

 

[DracoNight]

Just a quick update.
Downgraded my NEC Electronics USB 3.0 Host Controller Driver to a older, but apperently more stable version. Havn't had any BSOD's for a couple of days now. Fingers crossed that will continue. Will report back later.

 

[koolkat77]

Thanks for the update

 

[DracoNight]

So, still have BSODs and are now following some more of your directions.

Disk Check:

Kontrollerer filsystemet på C:
Filsystemtypen er NTFS.


Der er blevet planlagt en kontrollering af disken.
Disken vil nu blive kontrolleret.

CHKDSK kontrollerer filer (trin 1 af 3)...
262144 filposter er behandlet. Kontrollen af filer er fuldfort.
1080 store filposter er behandlet. 0 beskadigede filposter er behandlet. 0 EA-poster er behandlet. 108 genfortolkningsposter er behandlet. CHKDSK kontrollerer indeks (trin 2 af 3)...
364362 indeksposter er behandlet. Kontrollen af indeks er fuldfort.
0 ikke-indekserede filer er scannet. 0 ikke-indekserede filer er genoprettet. CHKDSK kontrollerer sikkerhedsbeskrivelser (trin 3 af 3)...
262144 fil-SD'er/SID'er er behandlet. Fjerner 139 ubenyttede indeksposter fra indekset $SII i filen 0x9.
Fjerner 139 ubenyttede indeksposter fra indekset $SDH i filen 0x9.
Fjerner 139 ubrugte sikkerhedsbeskrivelser.
Kontrollen af sikkerhedsbeskrivelser er fuldfort.
51110 datafiler er behandlet. CHKDSK verificerer USN-journalfilen...
36906056 USN-byte er behandlet. Verificeringen af USN-journalfilen er udfort.
Windows har kontrolleret filsystemet og fandt ingen problemer.

117115903 KB samlet diskplads.
99095408 KB i 172855 filer.
119424 KB i 51111 indeks.
0 KB i beskadigede sektorer.
369895 KB i brug af systemet.
65536 KB i brug af logfilen.
17531176 KB diskplads til rådighed.

4096 byte i hver allokeringsenhed.
29278975 allokeringsenheder i alt på disken.
4382794 allokeringsenheder til rådighed på disken.

Interne oplysninger:
00 00 04 00 e9 6a 03 00 a7 f4 04 00 00 00 00 00 .....j..........
0c 04 00 00 6c 00 00 00 00 00 00 00 00 00 00 00 ....l...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Disken er kontrolleret.
Vent, mens computeren genstarter.

 

[koolkat77]

too bad, do upload the new SF log.

 

[DracoNight]

4.
System File Checker found no errors.

5.
Kaspersky TDSskiller didn't find anything.
Neither did ESET Online scanner

6.
Done a clean start now

7.
Don't have any, and using TotalUninstaller

8.
Crystal Disk Info screenshots uploaded, don't have the time to test them right now, will do later.

9.
Don't have the time for that right now, will do later.

10.
Screenshots uploaded

And - added the latest SF log.
Thanks for the continued support and help!

 

[koolkat77]

There seem to be no dump after the 11th of this month?

Follow this tutorial :ar: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html to collect "small memory dumps"

 

[essenbe]

DracoNight, Would you please completely fill out your system specs? It will help us to help you. If you want to see what we are looking for, at the bottom left of my post, click 'My System Specs' and you will see mine. You can do yours from the bottom of your post or at the top of the page click UserCP, then update system specs from the left column. This will help you if you need it. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

I notice your system seems to run pretty hot. Can you tell us your case and what and how many fans you have? I know the 400 graphics cards run hot as well as the 950 does. But your GPU is 86C at the time you took the screenshot posted above and your CPU temp was pretty high too for idle temps The hight temps can be caused by a lot of things. Once we know the above, we can help you bring the temps down, hopefully.

 

[DracoNight]

Oh, strange how that got deactivated.
Will activated again and get back to you. Thanks

 

[essenbe]

When you fill them out, be sure to click the save button at the bottom of the page.

 

[DracoNight]

Small update: After doing a "Clean Start Up" I havn't had any BSOD.
Maybe some program was doing it, not sure.
But will report back later - for now, just enjoying the lack of blue screens.

(If another blue screen arises, I'll be sure to update my pc specs again and find the info about fans and case.)

 

[DracoNight]

So, I havn't had any BSODs for a while now - and I'm probably jinxing it now - but I'll try to mark this as resolved.
Never really found the reason - but still, thanks a bunch for your time and you help!
Thank you Thank you Thank you Thank you Thank you Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[koolkat77]

You are welcome

Please post if they pop again.

 

[essenbe]

Great news. I hope your good luck continues. If you have any more problems, we'll be right here. Good luck.