Repeating KEYSTROKES "/////////////" when I try to type in search box

[Deborah2016]

Repeating KEYSTROKES "/////////////" when I try to type in search box

My system is windows 7 ultimate on an Acer Aspire7739Z laptop . My laptop keyboard stopped working but the touchpad still works. Now I am using a usb corded keyboard.
This repeating "/////" happens and after it has been powered on for awhile, then I cannot do anything but shut it down.
I disabled the autofills and unchecked filter keys , to no avail.
Anybody have any solutions
Thanks

 

[Snick]

Hi Deborah2016
Sounds like you have an issue with your USB keyboard. the forward slash / is most likely damaged in the electrical connection area. Maybe the lamination on the printed circuitry, some foreign liquid spilled. You can purchase a new keyboard relatively inexpensive, a usb or even better a wireless usb keyboard. The fact that you are describing two different problems with the same key, new or working used replacement would be my suggestion. I would open the laptop and replace the keyboard, pretty easy actually, usually a video on how. A picture as you go, reverse the pictures, as you replace the parts, there you go, you are a computer repair technician.

 

[townsbg]

It sounds like that key is stuck. Have you tried removing it or another keyboard? YouTube

 

[Deborah2016]

Thanks so much guys much appreciated ... love windows 7 and my laptop dont want to get a new one as this one still works great ...other than the keyboard and has a 700 gb hard drive and is 17 inch screen.
I will do wireless and again thanks

 

[Megahertz07]

Yes, seems to me tha the / key is stuck. But it can be from the laptop keyboard.
Did you detached the flat cable from the damaged laptop keyboard?

 

[Deborah2016]

Hi Megahertz07, thanks for your suggestion...I have not detached the flat cable as of yet but I will get to it soon.
I just dont want to mess anything up:shock:
Thanks

 

[RolandJS]

Did you detach the flat cable from the damaged laptop keyboard?

Be very careful and take your time, if the connector breaks, it will cost a new keyboard for sure.

 

[Megahertz07]

Be very careful and take your time, if the connector breaks, it will cost a new keyboard for sure.

Roland, OP said that the laptop keyboard is already damaged, that is why she is using a USB external keyboard.

 

[RolandJS]

"Did you detached the flat cable from the damaged laptop keyboard?"
I misunderstood the situation, thinking OP was retrying retesting the original.

 

[Snick]

Sounds like in need of a good cleaning keys, actuators, ribbon connector.

You'd be surprised what get under them there itty bitty keys! :shock:

 

[Snick]

Turn the laptop keyboard off in Control Panel, YES!
Or in Registry, YES!
Video on it for OP to watch works well almost always!
Acer Aspire 7739Z-4416 Laptop Keyboard Replacement
Acer Aspire Laptop Keyboard Installation Replacement Guide ...

Have a computer or save the video to usb or dvd, etc so you can view it on say your TV or another computer to pause, rewind, view, etc.

surface of laptop where keyboard is located is usually held in place with clips as part of the face-piece. the screws on the laptop are mm and the locations are marked where the screws go by size usually lejngth, etc. look at and take a picture of the laptop as you go and you are an IT with a photographic memory!

btw: need a magnetized screwdriver or bit?
How to : Magnetize a Screwdriver

Bill