replace or repair your hard disk warning

[sudheera]

Hello friends, I got a problem down here hope you guys will help me..

Just couple of minutes ago while I'm surfing the internet I got this message informing me that I must back up my data and should replace the hard disk. I was unable to capture the screen at the very moment but here's the final window I got. I don't know whether this is fake warning or a real one. please help me out guys. what should I do.? thank you..!

 

[zigzag3143]

Hello friends, I got a problem down here hope you guys will help me..

Just couple of minutes ago while I'm surfing the internet I got this message informing me that I must back up my data and should replace the hard disk. I was unable to capture the screen at the very moment but here's the final window I got. I don't know whether this is fake warning or a real one. please help me out guys. what should I do.? thank you..!

To determine if it is fake or not, download malwarebytes and run it.

I suspect it is not fake (but run malware just to be sure) and you should back up your data then run a check disk to TRY and repair it.

A- CHKDSK /R /F:

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.

B- Elevated Command Prompt:

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

C-CHKDSK LogFile:

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.

 

[sudheera]

thanks I'll give it a try and update you asap...

 

[zigzag3143]

thanks I'll give it a try and update you asap...

Let us know if you need help

 

[CHANDAN SINGH]

igot the following result in the event viewer for c drive

Chkdsk was executed in read-only mode on a volume snapshot.
Checking file system on C:
The type of the file system is NTFS.
Volume label is WINDOWS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
145664 file records processed. File verification completed.
332 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
179750 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
145664 file SDs/SIDs processed. Cleaning up 76 unused index entries from index $SII of file 0x9.
Cleaning up 76 unused index entries from index $SDH of file 0x9.
Cleaning up 76 unused security descriptors.
Security descriptor verification completed.
17044 data files processed. CHKDSK is verifying Usn Journal...
35581848 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.
61439999 KB total disk space.
25476600 KB in 108067 files.
69620 KB in 17045 indexes.
0 KB in bad sectors.
250487 KB in use by the system.
65536 KB occupied by the log file.
35643292 KB available on disk.
4096 bytes in each allocation unit.
15359999 total allocation units on disk.
8910823 allocation units available on disk.

 

[CHANDAN SINGH]

for d drive i got following result

Chkdsk was executed in read/write mode.
Checking file system on D:
Volume dismounted. All opened handles to this volume are now invalid.
Volume label is Pics.
CHKDSK is verifying files (stage 1 of 5)...
6656 file records processed. File verification completed.
Deleting orphan file record segment 3724.
Deleting orphan file record segment 3725.
Deleting orphan file record segment 3726.
4 large file records processed. Deleting orphan file record segment 3727.
0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
Index entry $Tops of index $I30 in file 0xe8a points to unused file 0xe8c.
Deleting index entry $Tops in index $I30 of file 3722.
Index entry $TxfLog.blf of index $I30 in file 0xe8a points to unused file 0xe8d.
Deleting index entry $TxfLog.blf in index $I30 of file 3722.
Index entry $TxfLogContainer00000000000000000001 of index $I30 in file 0xe8a points to unused file 0xe8e.
Deleting index entry $TxfLogContainer00000000000000000001 in index $I30 of file 3722.
Index entry $TxfLogContainer00000000000000000002 of index $I30 in file 0xe8a points to unused file 0xe8f.
Deleting index entry $TxfLogContainer00000000000000000002 in index $I30 of file 3722.
Index entry $TXFLO~1 of index $I30 in file 0xe8a points to unused file 0xe8e.
Deleting index entry $TXFLO~1 in index $I30 of file 3722.
Index entry $TXFLO~2 of index $I30 in file 0xe8a points to unused file 0xe8f.
Deleting index entry $TXFLO~2 in index $I30 of file 3722.
6984 index entries processed. Index verification completed.
　
CHKDSK is verifying security descriptors (stage 3 of 5)...
6656 file SDs/SIDs processed. Cleaning up 27 unused index entries from index $SII of file 0x9.
Cleaning up 27 unused index entries from index $SDH of file 0x9.
Cleaning up 27 unused security descriptors.
Security descriptor verification completed.
165 data files processed. CHKDSK is verifying Usn Journal...
1857544 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
6640 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
3103755 free clusters processed. Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
30716248 KB total disk space.
18223896 KB in 5022 files.
1720 KB in 166 indexes.
75604 KB in use by the system.
65536 KB occupied by the log file.
12415024 KB available on disk.
4096 bytes in each allocation unit.
7679062 total allocation units on disk.
3103756 allocation units available on disk.

 

[CHANDAN SINGH]

for e drive i got following result

Chkdsk was executed in read-only mode on a volume snapshot.
Checking file system on E:
The type of the file system is NTFS.
Volume label is Audio.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
16896 file records processed. File verification completed.
3 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
17902 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
16896 file SDs/SIDs processed. Cleaning up 19 unused index entries from index $SII of file 0x9.
Cleaning up 19 unused index entries from index $SDH of file 0x9.
Cleaning up 19 unused security descriptors.
Security descriptor verification completed.
504 data files processed. CHKDSK is verifying Usn Journal...
The USN Journal entry at offset 0xfe7000 and length 0xf83f1e8e crosses
the page boundary.
Examining Usn Journal file record segment.
25522696 USN bytes processed. Usn Journal verification completed.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
61438975 KB total disk space.
32506660 KB in 10494 files.
8156 KB in 505 indexes.
0 KB in bad sectors.
109827 KB in use by the system.
65536 KB occupied by the log file.
28814332 KB available on disk.
4096 bytes in each allocation unit.
15359743 total allocation units on disk.
7203583 allocation units available on disk.

 

[CHANDAN SINGH]

for f drive i got following msg

Chkdsk was executed in read-only mode on a volume snapshot.
Checking file system on F:
The type of the file system is NTFS.
Volume label is Videos.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
22784 file records processed. File verification completed.
0 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
22848 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
22784 file SDs/SIDs processed. Cleaning up 60 unused index entries from index $SII of file 0x9.
Cleaning up 60 unused index entries from index $SDH of file 0x9.
Cleaning up 60 unused security descriptors.
Security descriptor verification completed.
33 data files processed. CHKDSK is verifying Usn Journal...
The remaining of an USN page at offset 0x44d6e40 in file 0xfb2
should be filled with zeros.
Examining Usn Journal file record segment.
34321608 USN bytes processed. Usn Journal verification completed.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
61439999 KB total disk space.
30979308 KB in 797 files.
780 KB in 34 indexes.
0 KB in bad sectors.
124423 KB in use by the system.
65536 KB occupied by the log file.
30335488 KB available on disk.
4096 bytes in each allocation unit.
15359999 total allocation units on disk.
7583872 allocation units available on disk.

 

[CHANDAN SINGH]

for g drive i got following info

Chkdsk was executed in read-only mode on a volume snapshot.
Checking file system on G:
The type of the file system is NTFS.
Volume label is movies.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
17152 file records processed. File verification completed.
0 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
17500 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
17152 file SDs/SIDs processed. Cleaning up 20 unused index entries from index $SII of file 0x9.
Cleaning up 20 unused index entries from index $SDH of file 0x9.
Cleaning up 20 unused security descriptors.
Security descriptor verification completed.
175 data files processed. CHKDSK is verifying Usn Journal...
14154760 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.
66797567 KB total disk space.
23289936 KB in 2339 files.
1196 KB in 176 indexes.
0 KB in bad sectors.
98975 KB in use by the system.
65536 KB occupied by the log file.
43407460 KB available on disk.
4096 bytes in each allocation unit.
16699391 total allocation units on disk.
10851865 allocation units available on disk.

 

[CHANDAN SINGH]

for h drive i got following comment

Chkdsk was executed in read-only mode on a volume snapshot.
Checking file system on H:
The type of the file system is NTFS.
Volume label is Software.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
6144 file records processed. File verification completed.
0 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
7570 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
6144 file SDs/SIDs processed. Cleaning up 32 unused index entries from index $SII of file 0x9.
Cleaning up 32 unused index entries from index $SDH of file 0x9.
Cleaning up 32 unused security descriptors.
Security descriptor verification completed.
714 data files processed. CHKDSK is verifying Usn Journal...
4339416 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.
30724312 KB total disk space.
6005884 KB in 5372 files.
1884 KB in 715 indexes.
0 KB in bad sectors.
77652 KB in use by the system.
65536 KB occupied by the log file.
24638892 KB available on disk.
4096 bytes in each allocation unit.
7681078 total allocation units on disk.
6159723 allocation units available on disk.

 

[CHANDAN SINGH]

Log Name: Application
Source: Chkdsk
Date: 11/10/2012 12:22:02 AM
Event ID: 26212
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: RichaBhandari
Description:
Chkdsk was executed in read-only mode on a volume snapshot.
Checking file system on C:
The type of the file system is NTFS.
Volume label is WINDOWS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
145664 file records processed.
File verification completed.
332 large file records processed.
0 bad file records processed.
2 EA records processed.
44 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
179750 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
145664 file SDs/SIDs processed.
Cleaning up 76 unused index entries from index $SII of file 0x9.
Cleaning up 76 unused index entries from index $SDH of file 0x9.
Cleaning up 76 unused security descriptors.
Security descriptor verification completed.
17044 data files processed.
CHKDSK is verifying Usn Journal...
35581848 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
61439999 KB total disk space.
25476600 KB in 108067 files.
69620 KB in 17045 indexes.
0 KB in bad sectors.
250487 KB in use by the system.
65536 KB occupied by the log file.
35643292 KB available on disk.
4096 bytes in each allocation unit.
15359999 total allocation units on disk.
8910823 allocation units available on disk.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Chkdsk" />
<EventID Qualifiers="0">26212</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-11-09T18:52:02.000000000Z" />
<EventRecordID>5518</EventRecordID>
<Channel>Application</Channel>
<Computer>RichaBhandari</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
Volume label is WINDOWS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
145664 file records processed.
File verification completed.
332 large file records processed.
0 bad file records processed.
2 EA records processed.
44 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
179750 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
145664 file SDs/SIDs processed.
Cleaning up 76 unused index entries from index $SII of file 0x9.
Cleaning up 76 unused index entries from index $SDH of file 0x9.
Cleaning up 76 unused security descriptors.
Security descriptor verification completed.
17044 data files processed.
CHKDSK is verifying Usn Journal...
35581848 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
61439999 KB total disk space.
25476600 KB in 108067 files.
69620 KB in 17045 indexes.
0 KB in bad sectors.
250487 KB in use by the system.
65536 KB occupied by the log file.
35643292 KB available on disk.
4096 bytes in each allocation unit.
15359999 total allocation units on disk.
8910823 allocation units available on disk.
</Data>
<Binary>00390200C2E80100F59C0300000000007A0300002C0000000000000000000000</Binary>
</EventData>
</Event>

 

[Arc]

What's the problem there, Chandan?

Explain please?

 

[Slartybart]

C:\ & D:\ had some chkdsk errors. Backup any data you consider valuable to another drive, DVD, or USB stick.

Download and run HDDscan - post the report. This will gauge the health of your drive(s), it doesn't fix anything.

 

[CHANDAN SINGH]

about the problem

I am getting mesaages regarding HDD replacement

 

[CHANDAN SINGH]

using hddscan got following result

Model: ST3320613AS
Firmware: CC2H
Serial: 6SZ24ZZ9
LBA: 625142448

Report By: HDDScan for Windows version 3.3
Report Date: 11/10/2012 6:52:57 PM


Num Attribute Name Value Worst Raw(hex) Threshold

001Raw Read Error Rate 1100940000000180-115C006

003Spin Up Time 1000970000000000-0000000

004Start/Stop Count 0980980000000000-0BB5020

005Reallocation Sector Count 0180180000000000-0D3C036

007Seek Error Rate 07806000000004A9-1E73030

009Power-On Hours Count 0970970000000000-0D32000

010Spin Retry Count 1001000000000000-0000097

012Device Power Cycle Count 0980980000000000-0B9F020

184End To End Error Count 1001000000000000-0000099

187Reported Uncorrectable Error 0010010000000000-046D000

188Reported Command Timeouts 1000950000000000-00F9000

189High Fly Writes 0910910000000000-0009000

190Airflow Temperature 06704733 C 045

190Airflow Temperature Minimum06704723 C045

190Airflow Temperature Maximum06704733 C045

194HDA Temperature 03305333 C 000

194HDA Temperature Minimum03305310 C000

194HDA Temperature Maximum03305347 C000

195Error Rate0400310000000180-115C000

197Current Pending Errors Count 1001000000000000-0006000

198Uncorrectable Errors Count 1001000000000000-0006000

199UltraDMA CRC Errors 2002000000000000-0001000

240Heads Flying Hours 10025333C9DA0000-0D28000

241Total Host Writes 100253000000A39E-5736000

242Total Host Reads 100253000000C15D-D5BA000

 

[Slartybart]

Cahndan Singh: Sorry, I should have been more clear

Please put both the html and the associated image folder into a compressed folder (zip) and attach that to a post. For now, I modified the html report and used forum icons to convey what the yellow and red icons would have shown - no need to repost.

I'm not sure there's too much that can be done for your drive, the report is not good.

Have you backed up your data as I previously suggested or is the drive in such bad condition that you cannot? If you haven't - please do it now, you might not get another opportunity.

Model: ST3320613AS
Firmware: CC2H
Serial: 6SZ24ZZ9
LBA: 625142448
Report By: HDDScan for Windows version 3.3
Report Date: 11/10/2012 6:52:57 PM
:busted: 004 Start/Stop Count 0980980000000000-0BB5020
:warn: 195 Error Rate 0400310000000180-115C000
:warn: 197 Current Pending Errors Count 1001000000000000-0006000
:warn: 198 Uncorrectable Errors Count 1001000000000000-0006000

242 Total Host Reads 100253000000C15D-D5BA000
​

 

[niap101]

My computer just displayed the same screen that started this discussion; consequently I've been reading about it and found myself on this forum.

Please correct me if I'm missing something but it appears that the warning Could Not Be More Incorrect.

If you turn off the computer your hard drive may die and you would be unable to recover anything.

Instead, you should NOT turn off your computer until you have double checked all of your backups and have a replacement hard drive cloned. Also do not place your computer into "Hibernate" mode; just leave it on and replace the hard drive.

If your hard drive is actually healthy then you have 2 hard drives. For the price of hard drives it is a small price to pay to not have to rebuild a new hard drive.