Solved Resolving a start up problem. Advice needed

[Tim1]

Hi,

This is my first posting so hello to All and apologies if this is in the wrong section. I have a rather odd problem with an HP Pavilion G6 laptop, with Windows 7 Home Premium edition.

When starting up it sometimes hangs after the windows logo, turns to a black screen with cursor only and goes no further. I can start in safe mode when I reboot and a repair clears the problem. The bizarre thing is, it does not do it all the time and can go through 2 or 3 reboots before happening again. Also, it sometimes hangs and if I reboot it seems to clear and loads correctly but other times I have to perform the repair process for it to clear.

I have tried all the usual tricks like switching off anti virus, making sure drivers are up to date, minimum start up programes etc.

Any help appreciated.

 

[Golden]

Hi,

Try this please:

1. Click Start

2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

More detail: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Regards,
Golden

 

[Tim1]

Thanks Golden, just performed the scannow and no integrity violations.

 

[Golden]

Mmm. OK, lets try and work out what is causing the startup delay. Install SOLUTO. It will time the startup, lets look at these before you implement any of their suggestions.

https://www.soluto.com/download-now

Regards,
Golden

 

[Tim1]

Ok, I have loaded Soluto, I am looking at 'frustrations'. It lists Internet explorer, Net runtime, Windows problem, catalyst control, magic desktop and HP setup. Other than that, all I can see that is relevant is 'a lot of time wasted due to PC reboots and application crashes'.

 

[Golden]

Mmm. Have you had any Blue Screen crashs (BSOD) recently? If so, follow this so we can take a look at the files:

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[gregrocker]

In addition work through these Troubleshooting Steps for Windows 7 to establish a Clean Boot, comb the logs for clues, use the System Resources to check for probs and solutions.

If nothing gets resolved after completing the steps consider Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

 

[texhnologic]

Have you tried msconfig and turned off every weird startup program and service?
Also go to C:\Windows\Prefetch and delete all the files in the Prefetch folder.
Restart PC.

 

[mach04]

Have you tried these steps?
Why is my screen black when I start Windows 7?

 

[Tim1]

Thanks, all sorted

Thanks for all the help, I eventually did a full backup and reinstalled to factory state. After trying everything, including stripping all programes and removing most downloaded items, I was still having problems.
It'll forever remain a mystery!

 

[gregrocker]

If you're running factory preinstalled WIndows 7 then it's no mystery at all. That is a corrupt install larded with bloatware and crapware utlities that duplicate better versions built into Win7. No tech enthusiast would run such an install but instead do a Clean Reinstall - Factory OEM Windows 7.

You can try to Clean Up Factory Bloatware but the preinstalled bloatware is so pernicious it damages system files just to remove it, and smothers WIn7 native performance to leave it. So the reinstall is the only way out.