Restart doesn't actually restart nor does "Save and Exit" when in BIOS
Hey,
I have a computer in the lounge which doesn't have an internet connection so the specs on my profile do NOT match the computer in question.
Basically, the computer has an AMD 6 Core processor, 8GB of DDR3 memory a single harddrive and a dvd drive, if I go into the bios and then choose save and exit on normal computer it saves and restarts but this one saves and powers down and then does nothing which pretty much rules out the operating system being the problem.
If I turn the computer off and then tell it to restart it will turn off but it doesn't start back up...
What could be the problem and how can I test/check the system to see whats the matter?
Any ideas would be much appreciated
- Ryan
My Computer
At a glance
Microsoft Windows 7 Ultimate 64-bitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz8.00 GBAMD Radeon HD 6800 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
ASUSTeK Computer INC. P5Q-PRO
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) Microsoft LifeCam Cinema. (2) AMD High Definition Audi
Questions on the above questions I asked you? Please ask
My Computer
At a glance
Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
I just went and tried to see what the bios was, told it to restart (by accident) and it restarted correctly, so I went into the BIOS and pressed F10 (save and exit) and it saved, exited and didn't power up so the operating system restart worked that time, but the other way didn't.
The motherboard is: ASRock N68-VGS3 FX, the bios is "Default Bios" which says it's version is "0.2.67C" but on the motherboards website it doesn't even mention that BIOS version: ASRock > Products > Motherboard > N68-VGS3 FX > Download
EDIT: Forgot to say, no there are no problems really with the system other than Dropbox takes FOREVER to sync for an unknown reason but I'm going to reinstall the operating system sometime soon on a second partition to try and fix it
My Computer
At a glance
Microsoft Windows 7 Ultimate 64-bitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz8.00 GBAMD Radeon HD 6800 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
ASUSTeK Computer INC. P5Q-PRO
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) Microsoft LifeCam Cinema. (2) AMD High Definition Audi
I would find the appropriate bios file and download it to your system. Once the upgrade is complete, it should help things.
Alternatively, you can reach out to ASROCK support and see what can be done.
My Computer
At a glance
Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
so the operating system restart worked that time, but the other way didn't.