Restarting Pc problem (no BSOD)

vaidas3

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I have been trying to solve this problem for all week now.
It's new PC, specs:
MB: MSI B75MA-P33
CPU: i3 3240
RAM: DDR3 4GB
HDD: 500GB Toshiba
other: SATA DVD drive, 300W PSU. Intel's integrated VGA is used.

It came with windows 8.1 64bit pro. I tried installing backup software (macrium) and system restarted.
Then it started restarting at random times installing software, just changing settings and even when system idle.
No BSOD (I set to not to restart automatically when system crashes and to show BSOD).. in event log there is no serious errors except for Kernel-power id 41 system hasn't shut down properly.
First, because there is no BSOD I thought its hardware, most likely PSU so I replaced it with working 400W PSU.. nothing changes same problem.
Then I decided to test RAM I boot from memtest86+ boot cd and run it for more than 12 hours (33 passes) no errors no restarting..
It seems that pc only restarts when OS is running so I clean reinstall windows 8.1 same problem.
Then I do clean windows 7 pro 64bit install same problem.
I boot Linux from boot cd and there is no restarts as it runs from cd so I think it may be HDD.
Replace HDD with working HDD and do clean windows install and guess what same problem.
then I try replacing SATA cables no help..
I'm at loss here anyone can give any suggestions?
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built PC
OS
Windows 7 pro 64bit. (SP1)
CPU
Intel core I5 2400
Motherboard
Gigabyte H61
Memory
8GB DDR3 Kingston
Graphics Card(s)
Gigabyte GF GTX650OC
Sound Card
Realtek HD audio
Monitor(s) Displays
LCD 20"
Screen Resolution
1600x900
Hard Drives
INTEL SSD 320 80GB +Seagate 7200.12 1TBx3
PSU
Coolermaster RX450W
Case
Coolermaster atx case
Cooling
stock cooler
Keyboard
logitech
Mouse
logitech
Internet Speed
FTTD 100mbps
Try the Linux live. Mount a partition from the HD. See if that triggers the error.
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
Booted from Linux knoppix boot cd mounted windows system drive (read only) no problems.
formatted my windows drive and installed knoppix to HDD seems to be ok, no restarting..

I'm even more confused now..
I was thinking its hardware problem, but then why knoppix runs without problems.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built PC
OS
Windows 7 pro 64bit. (SP1)
CPU
Intel core I5 2400
Motherboard
Gigabyte H61
Memory
8GB DDR3 Kingston
Graphics Card(s)
Gigabyte GF GTX650OC
Sound Card
Realtek HD audio
Monitor(s) Displays
LCD 20"
Screen Resolution
1600x900
Hard Drives
INTEL SSD 320 80GB +Seagate 7200.12 1TBx3
PSU
Coolermaster RX450W
Case
Coolermaster atx case
Cooling
stock cooler
Keyboard
logitech
Mouse
logitech
Internet Speed
FTTD 100mbps
Update after success with knoppix Linux I decided to try
Linux mint 16 cinnamon 64bit and system crashes/restarts during install (almost same as windows 7 and windows 8.1 difference is only that windows sometimes finish install process ok and crashes while running, but mint always crashes during install)

Now I'm thinking what is different. I'm not Linux expert so I don't know how those distros different. the only thing that I can think now is that I installed knoppix from cd and mint is on dvd.

Hmm maybe I will try to install windows XP next.

and again Update: Installed windows xp pro sp3 32bit everything looks ok so far no restarting.. what is going on :/
What to do next.. I think I will try to install windows 7 32bit
Anyone has any suggestions please?
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built PC
OS
Windows 7 pro 64bit. (SP1)
CPU
Intel core I5 2400
Motherboard
Gigabyte H61
Memory
8GB DDR3 Kingston
Graphics Card(s)
Gigabyte GF GTX650OC
Sound Card
Realtek HD audio
Monitor(s) Displays
LCD 20"
Screen Resolution
1600x900
Hard Drives
INTEL SSD 320 80GB +Seagate 7200.12 1TBx3
PSU
Coolermaster RX450W
Case
Coolermaster atx case
Cooling
stock cooler
Keyboard
logitech
Mouse
logitech
Internet Speed
FTTD 100mbps
It sounds to me like something doesn't like the 64 bit OS. Be it Linux or Windows. From your post it sounds almost like Macrium triggered it by turning on hw virtualization or something. I'm not enough of a PC hardware guy to know how to test the CPU. Maybe a system builder will chime in.

But the common theme in your last tests seems to be it doesn't like 64 bit OS.
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
I suggest you check you CPU settings and configurations. Check its the frequency is set too high in the B.I.O.S which will cause your system to hang which might be the cause of your system restarts. Try downloading CPUID software and check if the cpu temp matches in the correct temperature range.

Best of Luck.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate SP1 32bit
CPU
Intel Pentium 4 2.80 Ghz, Prescott
Motherboard
Asus P4S800-MX
Memory
DDR 1GB Kingstone
Graphics Card(s)
NVIDIA Geforce 6200 A-LE
Sound Card
SoundMax
Installed windows 7 pro 32bit same problem. So it seems not limited to 64bit.
Updated bios to latest version set everything to defaults.
CPU temps seems to be normal 35-40C. everything runs at stock speeds, no overclocking.
So far I know this memtest86+ runs without any problems it was running for ~20 hours with no crashes and errors
Windowe XP pro 32bit seems to run ok 12 hours no crashes.
Windows 7 pro 32 bit and 64bit random crashes quite often.. sometimes even setup crashes
Windows 8.1 64 bit same as windows 7
Knippix Linux boot cd and install to hdd no crashes was running for 5 hours ok.
Linux Mint 16 64bit crashes during install.

The only thing I set in BIOS (different from defaults) is UEFI+Legacy boot mode and changed booting order to not boot from UEFI.
Although older versions of windows doesn't support UEFI, Can this be a problem?

Maybe I will try windows 8.1 with UEFI.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built PC
OS
Windows 7 pro 64bit. (SP1)
CPU
Intel core I5 2400
Motherboard
Gigabyte H61
Memory
8GB DDR3 Kingston
Graphics Card(s)
Gigabyte GF GTX650OC
Sound Card
Realtek HD audio
Monitor(s) Displays
LCD 20"
Screen Resolution
1600x900
Hard Drives
INTEL SSD 320 80GB +Seagate 7200.12 1TBx3
PSU
Coolermaster RX450W
Case
Coolermaster atx case
Cooling
stock cooler
Keyboard
logitech
Mouse
logitech
Internet Speed
FTTD 100mbps
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