Right Click on desktop causing Explorer.exe crash!!!

[BenjaWiz]

dudes I am thinking not updating Win7 on fresh install until they fix the problems as soon I update things start crashing it's one of their update files I believe is the problem. Try that out and install your stuff see how things work as long as you got a decent firewall and av you should be ok

 

[cvor]

I was browsing MS Forums and here is what MS is telling people:


http://social.answers.microsoft.com...7/thread/340ae541-79a5-4fc2-9add-5276d2c48a79
http://social.answers.microsoft.com.../thread/95e657ff-dab7-454a-b9b9-bb1045352121/

http://social.answers.microsoft.com...7/thread/ebabdf7c-91e6-471c-a878-49a99cf5c108



In one case, the person followed the steps and said it didn't work and the MS person simply copy and pasted the initial instructions. Overall though I expected to see alot more dedicated to this issue.

 

[cvor]

If you are having the right-click explorer crash/restart issue, please add to this thread:

Right-clicking in OS shell causes Explorer crash and restart

...and let MS know. Thanks.

I encourage everyone and their brother to post on this forum to notify MS. I just did myself...

 

[Dazeon]

I encourage everyone and their brother to post on this forum to notify MS. I just did myself...

Agreed 100%.

Done.

 

[Dazeon]

It's a shame we can't go straight to the top, unfortunately, and through no fault of their own, Microsoft answers and support are going to suggest all manner of stuff that we will have already tried.

Really, I cannot think of ANYTHING I haven't tried.

I could crush metal with my right-click finger.

 

[Dinesh]

It's a shame we can't go straight to the top, unfortunately, and through no fault of their own, Microsoft answers and support are going to suggest all manner of stuff that we will have already tried.

Really, I cannot think of ANYTHING I haven't tried.

I could crush metal with my right-click finger.

sad to hear that you are still having this problem.

 

[BenjaWiz]

I just left a message over there as well maybe they will fix it.

 

[BSkiLLs]

by the way. Sorry i didnt read the whole thread but... was this a clean install or a upgrade from certain computer company like HP's version upgrade ??

Mine was a clean install, at least a clean install on a Vista drive. As in the drive was not reformatted but was not an upgrade.

Try to reformat first, then clean install upgrade as i did and i dont have that issue.

Do all your vista updates. Then the upgrade, then bring win7 up-to date. Should be good to go then.

It seems to be a clash between something cause it from what ive seen around for the ones it is happening to.

 

[theunknwnbstrd]

I am getting the error and my install is from scratch.

I came from XP, but it wasn't an upgrade. It was a clean W7 install.

 

[pop37]

win7 ultimate 6.1.7600

I had the same problems as many people on this forum, (right clicking on desktop etc.. and windows explorer stops responding). I had tried all the mentioned suggestions for the last 2 days and finally i got it to stop by simply creating another admin user account in control panel and deleting the original, i've got all the programs and documents on that i had with original and have had no problems.
The problem 'windows explorer has stopped responding' had been happening from the moment i got win 7 working. This simple change has worked for me,don't know why? but hope it helps

 

[PvtMatter]

Just want to report, I have the same problem. Randomly I get a "Windows explorer has stopped working" and then "Windows is working to correct (or something like that) the problem". Running professional and a clean start. Nothing out of the ordinary in the way of hardware.....late issue Alienware Area-51 computer. Will keep checking to see if someone has a fix to this annoying problem.

 

[Osmosis Ching]

I have the problem of window explorer ( window 7) stop working with no reason, is this the bug of window 7?

 

[Dinesh]

I have the problem of window explorer ( window 7) stop working with no reason, is this the bug of window 7?

Cant say exactly. It may be a bug however, there are many users who have faced this issue and tried the troubleshooting steps listed in this thread. I'd suggest you to try these steps and I hope something works for you.

 

[BashirSabeel]

Hi guys, I posted a solution early in this forum and it has helped one person. After a lot of research about the explorer crashing problem, I have come accross a web site, it gives instructions to delete a registery entry. THIS HAS WORED FOR ME, I have tested my system out after deleting the entry and restarting my computer and have not had the crashing problem again If it does crash I will let you all know but fingers crossed.

Follow my instructions:

1. Click start
2. Type regedit and hit enter
3. Go into the following - HKEY_LOCAL_MACHINE - SOFTWARE - Microsoft - SQMClient
4. Then you should see an entry called "MachineThrottling", BACKUP YOUR REGISTERY (file, Export etc...) and DELETE that entry.
5. Close the Registery Program
6. Open My computer right click on the hard drive that Windows 7 is installed on
7. Click Tools Tab
8. Click check now (make sure the top box is selected - fix file system errors) and OK
9. Restart your computer

This has worked for my system and hopefully it will work on yours. If you need help just leave a reply and I will try my best to help out

 

[Lucky098]

When I removed Logitech Setpoint 4.80 dated May 2009 and then it didnt any crashing with error message but I will keep watching if it come up or not so think it either Windows 7 itself with some bugs and awaiting for hotfox patch to come up plus there could be older version with out of date for hardware drivers for mouse, keyboard,etc.. so remove if it much older date and wait for new one to come up - any drivers in October date then it will be ok but older than August or later then dont install cos it may cause problems with Explore.exe (ntdll.dll) to crashing a lots.

 

[PvtMatter]

Hi guys, I posted a solution early in this forum and it has helped one person. After a lot of research about the explorer crashing problem, I have come accross a web site, it gives instructions to delete a registery entry. THIS HAS WORED FOR ME, I have tested my system out after deleting the entry and restarting my computer and have not had the crashing problem again If it does crash I will let you all know but fingers crossed.

Follow my instructions:

1. Click start
2. Type regedit and hit enter
3. Go into the following - HKEY_LOCAL_MACHINE - SOFTWARE - Microsoft - SQMClient
4. Then you should see an entry called "MachineThrottling", BACKUP YOUR REGISTERY (file, Export etc...) and DELETE that entry.
5. Close the Registery Program
6. Open My computer right click on the hard drive that Windows 7 is installed on
7. Click Tools Tab
8. Click check now (make sure the top box is selected - fix file system errors) and OK
9. Restart your computer

This has worked for my system and hopefully it will work on yours. If you need help just leave a reply and I will try my best to help out

Do you have any idea what function I would be disabling when I delete "Machine throttling"?

 

[Eddie48]

Hi guys, I posted a solution early in this forum and it has helped one person. After a lot of research about the explorer crashing problem, I have come accross a web site, it gives instructions to delete a registery entry. THIS HAS WORED FOR ME, I have tested my system out after deleting the entry and restarting my computer and have not had the crashing problem again If it does crash I will let you all know but fingers crossed.

Follow my instructions:

1. Click start
2. Type regedit and hit enter
3. Go into the following - HKEY_LOCAL_MACHINE - SOFTWARE - Microsoft - SQMClient
4. Then you should see an entry called "MachineThrottling", BACKUP YOUR REGISTERY (file, Export etc...) and DELETE that entry.
5. Close the Registery Program
6. Open My computer right click on the hard drive that Windows 7 is installed on
7. Click Tools Tab
8. Click check now (make sure the top box is selected - fix file system errors) and OK
9. Restart your computer

This has worked for my system and hopefully it will work on yours. If you need help just leave a reply and I will try my best to help out

This did not work for me...
However, after installing the driver for my old Logitec mouse in Windows XP compatibility mode, the right click explorer crashing/not responding issue seems to have stopped.

Windows 7 x64 is working fine again...

 

[Lucky098]

we cant do anything at the moment until the hotfix patch from Microsoft is release as it look like to be bugs in Windows 7 itself that may have cause by 1st updated when it was released so just hold on until the next update is release - that what i think it same as Vista SP2 in June and then fixed in July/August

 

[Lucky098]

When I leave Firefox 3.5 web browser open all time and keep open and use open other application software that seem working that could be tricky - Ive reinstalled Setpoint 4.80 but install by run as admin so that seem ok -- it may happen with error message to come up anytime.. but still think still some bug in OS at the moment so just keep hang on until update is ready... hope it before Xmas time.

 

[Eddie48]

Hi guys, I posted a solution early in this forum and it has helped one person. After a lot of research about the explorer crashing problem, I have come accross a web site, it gives instructions to delete a registery entry. THIS HAS WORED FOR ME, I have tested my system out after deleting the entry and restarting my computer and have not had the crashing problem again If it does crash I will let you all know but fingers crossed.

Follow my instructions:

1. Click start
2. Type regedit and hit enter
3. Go into the following - HKEY_LOCAL_MACHINE - SOFTWARE - Microsoft - SQMClient
4. Then you should see an entry called "MachineThrottling", BACKUP YOUR REGISTERY (file, Export etc...) and DELETE that entry.
5. Close the Registery Program
6. Open My computer right click on the hard drive that Windows 7 is installed on
7. Click Tools Tab
8. Click check now (make sure the top box is selected - fix file system errors) and OK
9. Restart your computer

This has worked for my system and hopefully it will work on yours. If you need help just leave a reply and I will try my best to help out

This did not work for me...
However, after installing the driver for my old Logitec mouse in Windows XP compatibility mode, the right click explorer crashing/not responding issue seems to have stopped.

Windows 7 x64 is working fine again...

I was wrong, the mouse driver did not do a thing, I'm still getting the right click explorer crashing/not responding issue. However, the right click crash only happens after I log onto windows 7 hp x64 and I do a right click on the recycle bin or any folder or file, it does not happen a second time.

- Ed