Right mouse click on C drive = Not Responding

[Jon12345]

I can right mouse click on folders in the C drive, but not on the C drive itself. Same applies to my external drive that is attached. I can't RMC on the DVD drive either.

I ran sfc /scannow but no errors found. I want to upgrade to Windows 10 but want to backup my C drive first and also a bit fearful if there are errors in explorer.

Any ideas?

Thanks,

Jon

 

[rubyrubyroo]

Hello Jon!

Just curious, have you tried using the "Navigation pane" under [Computer] > [C:\Local Disk ( C: )] or whatever yours is called for the C:\ drive and/or the external DVD/CD drive, assuming the latter has a COMPATABLE and WORKING DVD/CD in it, for right-clicking in explorer. It doesn't SOLVE your problem but might aid in the diagnosis if it works one way but not the other.

Another option is to use a left-click to select a drive then with the mouse over the selected drive press the "function" key, usually located between the right-handed [Alt] and [Ctrl] keys. It should bring up the context menu like a right-click does. I'm understanding THIS as you problem - no context menu from the drives as opposed to a context menu but "properties" not producing the actual "properties" window, correct?

I realize it’s the underlying problem that concerns you, and understandably. But these alternate ways to access the properties windows for the drives you’ve mentioned will either point towards a problem with the drive context menus, the properties windows OR the specific “Computer” window method of accessing them.

Thanks,
Mike

 

[ThrashZone]

Hi,
Not sure what's up with the problem with right clicking but this is the recommended way to backup with utility
http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html

 

[Jon12345]

@rubyrubyroohttp://www.sevenforums.com/member.php?u=176930http://www.sevenforums.com/member.php?u=176930, thanks for the tips in alternative ways of getting the properties up. That worked and it helped. My concern now is that if I tried to upgrade to Windows 10, I might encounter a problem due to this right mouse click issue I have on Explorer. What do you think?

 

[mitchell65]

The way I read your first post suggests it might be a mouse problem, have you tried a different mouse. Whilst I'm here I would re iterate what Thrashzone recommended and that is to back up the C Drive with an image using Macrium Reflect. It's a good idea to do this before any major alteration, upgrade etc that you aanticipate doing. Make sure you create the latest recue disc then if updates go wrong or you want to come back to Winows 7 it is very easy to accomplish using your back up.

 

[ThrashZone]

C drive is huge and you're not showing near enough system spec's to really give any reasons for the delay besides being you're using 32 bit windows which in it's self would say it's low powered
So I'd say it was a normal effect for 32 bit's maximum ram of 3gb's and you might possibly have less than that

Use the link above my signature to Fill in your system spec's page with the SevenForums free utility to do it for you

 

[rubyrubyroo]

@rubyrubyroo, thanks for the tips in alternative ways of getting the properties up. That worked and it helped. My concern now is that if I tried to upgrade to Windows 10, I might encounter a problem due to this right mouse click issue I have on Explorer. What do you think?

Sure thing, Jon! I'm glad I could help you access the drive properties in some manner at least.

I DO think that I understand the specific concern(s) that you are expressing. From what I understand, you can easily get to the properties by one of the alternative methods I explained above, but it’s not really a matter of getting to the properties window that you’re interested in, right? It’s a matter of WHY the common R-click on a drive icon (just as with a folder icon) doesn't allow you to access any type of context menu for that drive. And you don’t want to carry some problem into Windows 10 when you upgrade, correct?

I would be interested in getting a better description of the actual behaviour that your observing - what’s acting right and what’s not. So I ask that you try to follow these simple instructions and provide feedback as I ask and/or you see fit.

First, open the start-menu and L-click “Computer”. The “Computer” window should open and display all the drives it detects. “C:\” should be among the visible drives, since you told me that “C:\” is the drive with which you were having trouble accessing information on in your first post. So What happens when you hover the mouse pointer harmlessly over the C:\ drive’s icon? Does it appear to change it’s background color or anything similar to show that it detects your “mouse-over” event. If it doesn't change and you’ve given it plenty of time to do so, try R-clicking it once, and keeping the mouse directly over the drive icon when you do so. Is there a delayed response? Any selection of the drive or context-menu noticeable? If you are not getting any response at all, try a single L-click. This should select the drive. Does it? Once the drive is selected then try to R-click on it once, patiently! Anything? Now try repeating for the other drives. Can you use “arrow keys to change the selected drive (the highlighted one most likely).

Maybe you were trying to access the drives from somewhere other than the “Computer” window? Like a shortcut or something else? The folder options may also be involved. I don’t know if you have icons, lists, details, or tiles for your drive icons, nor if you use “check boxes” or have some unusual way accessing your drives relative to the average user, or myself, while you might have always had it that way and it seems normal to you. A screen capture of the window your having trouble with might prove helpful in figuring something out from this side of the “screen”!

I DO absolutely agree with the others, that a full image backup should be created, and stored before trying ANYTHING to fix the problem or upgrade to Windows 10.

If the problem just started at some particular period of time, maybe you can try a System Restore, assuming one exists from before the issue began.

A better explanation in greater detail of any anomalous behaviour related to this issue would go a long way to help us understand exactly what’s going on. Do what you can and let me know how it goes.

Thanks!
Mike