Solved Sata DVD drive driver problem?

Carter12

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Hi everyone!

1st time poster - I am hoping someone can help. Just bought the bits for a new computer the other day with these components:

Tenda W322P Wireless N PCI Adapter
Sony AD7240SGB 22X SATA OEM DVD RW Black
2 X Samsung 1TB Spinpoint F3 SATA II 7200RPM 32M
Microsoft Windows 7 Pro 64bit OEM
Kingston 4GB(2 X 2GB) DDR3-1333MHZ
ECS GTX 460 1G D5 2DVI/HDMI
Corsair HX-650 ATX Power Supply, 120mm fan
Asus M4A87TD-USB3 AMD3 4x DDR3/6x Sata Raid/Gigabit Lan
AMD Phenom II AM3 955 Black Edition (3.2Ghz) CPU

anyway - I built the thing - put in windows 7 install disc and it worked fine, until a couple of days ago.

Where upon the DVD drive disappeared from "my computer". It still appeared in device manager though with this error:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I thought maybe the drive itself may be the problem, so I swapped it with another one I had from an older computer, and the same problem remains.

I tried plugging the drive into a different SATA port (from 3 to 4). Still no joy.

I thought perhaps the sata cable may be a problem, I swapped it for a different one and again no luck.

The drives are set to IDE within the BIOS.

I am struggling to understand what is going on.

Can anyone help me?

Thanks in advance
 

My Computer

OS
64 bit windows 7 pro
CPU
AMD Phenom II AM3 955 Black Edition (3.2Ghz) CPU
Motherboard
Asus M4A87TD-USB3
Memory
Kingston 4GB(2 X 2GB) DDR3-1333MHZ
Graphics Card(s)
ECS GTX 460 1G D5 2DVI/HDMI
Hard Drives
2 X Samsung 1TB Spinpoint F3 SATA II 7200RPM 32M
PSU
Corsair HX-650 ATX Power Supply, 120mm fan
Case
Lian Li Lancool Dragon Lord PC-K56 Black
Last edited:

My Computer

Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Hello Brianzion!

thanks for the reply. Sorry to sound a bit dumb. I had a look at the "change, add, or remove drive letter" page.

When I bring it up, it doesn't list the DVD drive here at all. I tried rescan disks with no success.

Was I supposed to do something different to this?

thanks again
 

My Computer

OS
64 bit windows 7 pro
CPU
AMD Phenom II AM3 955 Black Edition (3.2Ghz) CPU
Motherboard
Asus M4A87TD-USB3
Memory
Kingston 4GB(2 X 2GB) DDR3-1333MHZ
Graphics Card(s)
ECS GTX 460 1G D5 2DVI/HDMI
Hard Drives
2 X Samsung 1TB Spinpoint F3 SATA II 7200RPM 32M
PSU
Corsair HX-650 ATX Power Supply, 120mm fan
Case
Lian Li Lancool Dragon Lord PC-K56 Black

My Computer

Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Thanks Brianzion

It worked!!!!

I am forever in your debt!!!!!
 

My Computer

OS
64 bit windows 7 pro
CPU
AMD Phenom II AM3 955 Black Edition (3.2Ghz) CPU
Motherboard
Asus M4A87TD-USB3
Memory
Kingston 4GB(2 X 2GB) DDR3-1333MHZ
Graphics Card(s)
ECS GTX 460 1G D5 2DVI/HDMI
Hard Drives
2 X Samsung 1TB Spinpoint F3 SATA II 7200RPM 32M
PSU
Corsair HX-650 ATX Power Supply, 120mm fan
Case
Lian Li Lancool Dragon Lord PC-K56 Black
Thanks Brianzion

It worked!!!!

I am forever in your debt!!!!!

no worry s :D pleasure to help thanks to JMH for posting this in his thread:thumbsup:
 

My Computer

Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
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