Solved save folder

[Herm61]

how do I show my “save” folder since I don’t have a “tools” pull down menu??

 

[Brink]

Hello Herm,

If this is in Internet Explorer and you have the gear icon, then you could also use it to do so.

http://www.sevenforums.com/tutorials/154956-internet-explorer-view-track-downloads.html

Hope this helps,
Shawn

 

[Herm61]

I reset but still have no tools drop down menu here is a screen shot of my ribbon and it doesn’t allow me to show all my folders

 

[Brink]

What I posted was for Internet Explorer since it was unclear what you were referring to at the time. That would have no affect on Windows Live Mail.

You can right click on the email account name in the left pane, and click on Show or hide folders to see all folders for that email account.

 

[Herm61]

Brink/Shawn - I don’t understand which pane you are talking about. Please be more specific!

 

[Brink]

Here you go. If that's not what you are wanting, then please clarify as well.

 

[Herm61]

This is what I am looking for however I do not have a show folders option and the download all folders is grayed out. As shown on my screenshot. Herm

 

[pbcopter]

What happens when you select the small arrow next to Inbox?

You appear to be using Windows Live Mail 2012.

 

[DavidE]

The Show or hide folders option is only available for IMAP accounts.
It is not available for POP or MAPI accounts.

The missing Tools menu was discussed in this thread.
http://www.sevenforums.com/browsers-mail/275027-tool-menu.html

 

[Herm61]

Blink/Shawn - I am using window live mail 2012.If I click on the small arrow it simply expands the folder. I used to have a save folder and it contains lots of important information. If I look up a solution they all tell me to use the drop down tool s menu which I don’t have. I’m baffled!

 

[Brink]

Blink/Shawn - I am using window live mail 2012.If I click on the small arrow it simply expands the folder. I used to have a save folder and it contains lots of important information. If I look up a solution they all tell me to use the drop down tool s menu which I don’t have. I’m baffled!

If you sign in to that email account online instead of in WLM, is the Save folder there?

Did you check in all folders in "Storage Folders" to see if it may be there? Possibly in "Recovered items".

 

[DavidE]

Did you click on the small arrow next to the Inbox as suggested in Post #8 ?

Is the Save folder there?

 

[Herm61]

Shawn/Brink -The recovered items only show the outbox. I can’t figure out how to log on and notice that “make default” is grayed out. All other functions work properly. Herm

 

[Brink]

Herm,

It's looking like you may have permanently deleted your "Save" folder.

Who is your email provider?

You would normally go to their site to log on to your email account to be able to also view your email online.

 

[Herm61]

FYI DavidW7incus keep mentioning IMAP but I set up this using POP3 which Cox suggested. I think I need t configure my enmail as IMAP (?)

 

[Brink]

Herm,

I would try signing in at Cox's website to view your email to see if the folder may be there first.