scanning documents to email 6500A

[bmppm]

I am really frustrated so far. I have been on a Mac system forever and decided to get the all- in-one Omni 100 PC. It has been one headache after another but I'm not giving up.
I bought the HP Officejet 6500A printer/scanner/Fax machine. I downloaded it and am trying to scan documents for email. I save/send them as pdf files. I have got everything working-BUT when you try to open the document it gives an error " the selected document can not be opened."

Any help woud be greatly appreciated

 

[bmppm]

Anyone? I'm really trying everything I know how. and that's not much.
I need to print a document and sign it. Then scan and email.
I have widows 7 that came with the brand new all in one computer.
I got this new all in one 6500 printer/scanner/fax and another laserjet printer.
The whole thing is HP.
The 6500 is the default

 

[seekermeister]

Not sure what the problem is, because the PDF that you linked open fine here, other than being somewhat fuzzy.

 

[gazz9496]

hey there make sure you have the latest version of adobe reader installed...in fact best check you have it at all.

Adobe - Downloads

try there and ensure you have it installed.

it opens fine so it must be a simple software issue.

you can change the settings to save the scanned image as something else but i've not done it with your particular model.

 

[PooMan UK]

Hiya

Soz your having such a hard time .... but it seems that your trying to scan a copy of this document http://www.freshfromflorida.com/onestop/forms/13645.pdf with all the details filled in

What you have is just 1 big jpeg image (bitmap) embedded inside a PDF file. If you are in a hurry and need to get this document sent off then maybe just scan it as a normal jpeg image (up the dpi a bit to make it not so blurry --- no to much) print it out then sign it / rescan it etc. and send it off whilst we try to figure out how we can fix the problem

 

[bmppm]

Thank you!!
That did the trick.

 

[bmppm]

I downloaded the Adobe Reader.
The form was merely an example

 

[Avie]

I am having the same type problem. HP 5500 all in one. I cannot emial. I did find how to change email to Yahoo through Options>open application and find send to. Select from arrow down window on right. I found yahoo and google choices. Can add more.

However my HP fax and scan to emial is asking for a server setting. I do not know what it is for yahoo. My machine is ancient. Any clues from anyone?

Avie