Scenario 1

thatnks jonathan. i now know my drive letter is D for the external harddrive... now, as said before. i have installed malwarebytes on this external harddrive. how can i run the program via my external harddrive using CMD


Why do you need to?

type cmd>change drive letter>launch executable.

Ken J
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Changed to my external hard drive D: then typed in mbam.exe and got a "mbam.exe is not recognized as an internal or external command, operable program or batch file"

what does this mean?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv4-1275mx Entertainment Notebook PC
OS
7
CPU
2.1 GHz AMD Turion Ultra ZM-80 Processor
Memory
4GB
Graphics Card(s)
ATI Radeon HD 3200 GPU
Changed to my external hard drive D: then typed in mbam.exe and got a "mbam.exe is not recognized as an internal or external command, operable program or batch file"

what does this mean?

Again why are you trying to run it from cmd?


Mbam is not an OS file and probably D;\ is not defined in path. You also may have to run it as admin.

Ken J+
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
is there another way to run it? like i said before i am not able to log onto windows to run the program the old fashion way. so running it from cmd seems to be the best case? How do i want to run the program to check for viruses on the computer?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv4-1275mx Entertainment Notebook PC
OS
7
CPU
2.1 GHz AMD Turion Ultra ZM-80 Processor
Memory
4GB
Graphics Card(s)
ATI Radeon HD 3200 GPU
Remove the external hard, then go into safe mode, then plug the drive back in ...
can you see the .exe now?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
When i turn on the computer, i press f8 so that i can select Safe Mode... The computer loads up the files and begins to boot into safe mode... After a couple of seconds, i get a black screen with only the mouse cursor. i am able to move the cursor around.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv4-1275mx Entertainment Notebook PC
OS
7
CPU
2.1 GHz AMD Turion Ultra ZM-80 Processor
Memory
4GB
Graphics Card(s)
ATI Radeon HD 3200 GPU
So there is nothing in the corners?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
When the drivers are loading in safe mode, do you see either one of these?
TDSS
TDL3
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
nnothing in the corners... no TDSS or TDL3
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv4-1275mx Entertainment Notebook PC
OS
7
CPU
2.1 GHz AMD Turion Ultra ZM-80 Processor
Memory
4GB
Graphics Card(s)
ATI Radeon HD 3200 GPU
Running MBam from a command prompt....

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-

setup.exe
so it will install on the hard drive.

BleepingComputer.com > abcjmp Redirect / Trojan / Malware
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

I'm guessing i need to type that into CMD?...
opened up command and typed

D:
regsvr32 mbamext.dll

A window popped up...

"Regsvr32 - The module "mbamext.dll" failed to load. Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .DLL files. The specified module could not be found"
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv4-1275mx Entertainment Notebook PC
OS
7
CPU
2.1 GHz AMD Turion Ultra ZM-80 Processor
Memory
4GB
Graphics Card(s)
ATI Radeon HD 3200 GPU
This is what you need to run from a command prompt (see instructions in link):
mbam-setup.exe
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Saved mbam-setup to my external harddrive. got it running on the new computer, during installation i get a message...

"mbam.exe -unable to locate component
This application has failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix the problem"

I click ok - The message appears three more times.

after the installation, malwarebytes gives me the option to check for updates, and to run after i hit finish. both items are checked.

after clicking finish, nothing happens...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv4-1275mx Entertainment Notebook PC
OS
7
CPU
2.1 GHz AMD Turion Ultra ZM-80 Processor
Memory
4GB
Graphics Card(s)
ATI Radeon HD 3200 GPU

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
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