Screen does not work anymore; windows crashes and dumps when booting

bsoddumps

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6:52 AM
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4
Hi forum,

The screen of my laptop does not work anymore, despite suffering no physical damage. Therefore, from now on I am using an external monitor and safe mode with networking.
When booting, the windows symbol appears normally, yet before showing the desktop a crash dump pops.
Launch startup repair does not solves the issue, showing no results whatsoever.

View attachment 392603

additional info:


Thank you so much in advance for your help.
 
Last edited:

My Computer My Computer

At a glance

W7 HOME PREMIUM SP1 x64
Computer type
Laptop
Computer Manufacturer/Model Number
ACER
OS
W7 HOME PREMIUM SP1 x64
Does the .zip file offer enough info., or should I upload a picture of the blue screen when dumping?
If any further data is necessary, just let me know.
 

My Computer My Computer

At a glance

W7 HOME PREMIUM SP1 x64
Computer type
Laptop
Computer Manufacturer/Model Number
ACER
OS
W7 HOME PREMIUM SP1 x64
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