I'm pretty stumped here, this first happened after I was playing fallout 3 for a couple hours on my laptop and restarted the computer. On restart, after the "starting windows" screen I got a BSOD with bug check string SYSTEM_SERVICE_EXCEPTION bug check code 0x0000003b..
After a couple times restarting and fishing around in safe mode, the BSOD is just replaced by a black screen. The keys and wireless work because the wifi light is on, and I can use the keys with my memory to turn the PC off even though I cant see anything...
I tried uninstalling graphics drivers with DDU in safe mode and I can boot in with windows basic, until I reinstall my drivers and restart the computer and I get the black screen again...
Might be worth mentioning I can swap hard drives with another HP notebook that share the same SATA connector. And they have no issues inter-operating...right now I am typing this from the computer that has the graphics issue, but with the HDD from the other notebook I don't use. It installed and runs all the drivers with no issues. And vice versa with the HDD in the other notebook
After a couple times restarting and fishing around in safe mode, the BSOD is just replaced by a black screen. The keys and wireless work because the wifi light is on, and I can use the keys with my memory to turn the PC off even though I cant see anything...
I tried uninstalling graphics drivers with DDU in safe mode and I can boot in with windows basic, until I reinstall my drivers and restart the computer and I get the black screen again...
Might be worth mentioning I can swap hard drives with another HP notebook that share the same SATA connector. And they have no issues inter-operating...right now I am typing this from the computer that has the graphics issue, but with the HDD from the other notebook I don't use. It installed and runs all the drivers with no issues. And vice versa with the HDD in the other notebook
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7
- CPU
- AMD Phenom(tm) II N870 Triple-Core Processor
- Motherboard
- Hewlett-Packard 1640
- Memory
- 8gb installed only 3.74 usable
- Graphics Card(s)
- (1) ATI Mobility Radeon HD 6550 (2) AMD M880G with ATI Mob
- Sound Card
- (1) AMD High Definition Audio Device (2) High Definition A
- Screen Resolution
- 1366x768
- Hard Drives
- SATA Seagate ST9640320AS ATA Device 640gb 5400rpm
- Internet Speed
- 20mb/s
- Antivirus
- MSE, malware bytes
- Browser
- Chromium(comodo dragon)