screen resolution

[win7go]

A friend of mine has the following setup:
"Computer is Inspiron 1564 Laptop
Graphics card is 512MB ATI Mobility Radeon HD 4330 Native res = 1366x768 Screen is AOC 210V Native res = 1680x1050 Basically the laptop won't allow me any higher than it 1366x768 when running the AOC"
We have tried together (over the phone) going through the display settings and extend to the second screen/ advanced settings and the only option was something like 1920x1366 with 25hz?!
Would anyone of you have an idea what's going on here?

Thanks

 

[zigzag3143]

A friend of mine has the following setup:
"Computer is Inspiron 1564 Laptop
Graphics card is 512MB ATI Mobility Radeon HD 4330 Native res = 1366x768 Screen is AOC 210V Native res = 1680x1050 Basically the laptop won't allow me any higher than it 1366x768 when running the AOC"
We have tried together (over the phone) going through the display settings and extend to the second screen/ advanced settings and the only option was something like 1920x1366 with 25hz?!
Would anyone of you have an idea what's going on here?

Thanks

Might be as simple as your/their video driver. try re-installing it




Ken

 

[win7go]

A friend of mine has the following setup:
"Computer is Inspiron 1564 Laptop
Graphics card is 512MB ATI Mobility Radeon HD 4330 Native res = 1366x768 Screen is AOC 210V Native res = 1680x1050 Basically the laptop won't allow me any higher than it 1366x768 when running the AOC"
We have tried together (over the phone) going through the display settings and extend to the second screen/ advanced settings and the only option was something like 1920x1366 with 25hz?!
Would anyone of you have an idea what's going on here?

Thanks

Might be as simple as your/their video driver. try re-installing it




Ken

Thanks Ken I will ask him to do that.
I read somewhere here that another option is to download drivers from another source.( e.g. AOC drivers from ACer). Is that wise?