seagate HDD wont format

[kabliga]

ello everyone,

so my problem is that i have a Seagate Barracuda 7200.11 ST31500341AS 1.5TB HDD that seems to disconnect itself when trying to format it, by that imean it stops responding. every time i try to format the drive in windows it produces 5 event id 15's (The device, \Device\Harddisk1\DR2, is not ready for access yet.) a event id 11 (The driver detected a controller error on \Device\Ide\IdePort2.) and another event id 15.

another possibly related oddity is that inside windows and when i boot from the W7 install dvd the drive letters/paths are different. inside windows i have the System Reserved partition on my first HDD(Western Digital VelociRaptor WD3000HLFS 300GB) without a drive letter, my W7 partition is labeled as C:, my seagate HDD is labeled as E: and my DVD burner is labeled as D:. outside of windows, booting into the install DVD, the System Reserved partition is labeled as C:, the W7 partition is listed as E:, the seagate drive is listed as D: and the dvd burner is labeled as F:.

my question is if this is a software or hardware issue, the seagate drive is still under warranty and i can just return it, but if it's a software issue that will rear up it's head later then i would need to fix that instead. so, any ideas?

 

[karlsnooks]

Kabliga,

Boot up your system from a System Repair Disk

When you see the first dialog asking you to hit Next, then:
Shift + F10 key combo

This will get you a Command Prompt produced by the Win7PE on your repair disk.

the prompt will appear as X:>

At this point, you may remove the System Repair Disk.

Now you will use the DiskPart command.

The DiskPart command is very powerful.

Please read further--to avoid a disaster.

Enter following command
DiskPart

You will now be at the DiskPart prompt.
DISKPART>

Now you will enter some DiskPart commands.
LIST DISK
this will list the disks on your system
You will now select the desired disk. I'm going to use disk 2. You use the disk number appropriate for your system.
SELECT DISK 2
DETAIL DISK
This should help you verify that you selected the correct disk.
CLEAN
this will write zeroes over the first and last sectors of the drive.
CREATE PARTITION PRIMARY
you just created a partition on the drive
LIST PARTITION
SELECT PARTITION 1
DETAIL PARTITION
you will have only one partition, with the number 1
FORMAT FS=NTFS QUICK
will quick format the partition. Wait for this command to finish.
EXIT
EXIT

Reboot your system and use Disk Management for any further disk management.

WIN | type DISKMGMT.MSC | Enter

 

[theog]

Check your cables.

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages

 

[kabliga]

karl, when i attempted to use the diskpart command/exe from the X: it asked me to put in a script myself, but i will go and try it again and edit my post afterwards. i had to use the diskpart.exe from the windows directory on my W7 partition to actually use diskpart

Check your cables.

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages

cable is fine, i've removed it and plugged it into a different spot and still gotten the same problem .i've already looked at that and itonly describesa scsi interfaces. also i have checked the firmware and pretty much everything i can think of, it only stops responding when i try to format it or read a specific block on the disk(i couldnt tell you which block at the momment). unless someone will tell me that each sata spot on a MB gets a different controller( which i highly doubt) and even then i still got the same problem

 

[karlsnooks]

Kabliga,

Make a Windows 7 System Repair Disk.

​

[FONT=&quot]CREATE A SYSTEM REPAIR DISK[/FONT]​

START | type System Repair | Enter key | Create Disk button

​

Set your Bios to boot first from CD.
Power off your computer with the CD inserted.
Power on your computer.

When you get that first dialog, Shift F10 key combo
You will end up a command prompt!!!

Do NOT try to run cmd.exe . Simply
Diskpart
and then all of the diskpart commands I listed.

 

[theog]

This may be of help.

 

[karlsnooks]

theog,
On the size disk he has, 1.5 TB a clean all will take between 12-14 hours according to one chap.

This is why I did not recommend a clean all.

As a security measure and to rule out unusual possibilities then a clean all is excellent. Clean all will write zeroes to his entire disk which is a very time-consuming operation.

 

[theog]

theog,
On the size disk he has, 1.5 TB a clean all will take between 12-14 hours according to one chap.

This is why I did not recommend a clean all.

As a security measure and to rule out unusual possibilities then a clean all is excellent. Clean all will write zeroes to his entire disk which is a very time-consuming operation.

Only meant as a screenshot of diskpart, to help OP.
Not to override your command line list.

 

[zigzag3143]

ello everyone,

so my problem is that i have a Seagate Barracuda 7200.11 ST31500341AS 1.5TB HDD that seems to disconnect itself when trying to format it, by that imean it stops responding. every time i try to format the drive in windows it produces 5 event id 15's (The device, \Device\Harddisk1\DR2, is not ready for access yet.) a event id 11 (The driver detected a controller error on \Device\Ide\IdePort2.) and another event id 15.

another possibly related oddity is that inside windows and when i boot from the W7 install dvd the drive letters/paths are different. inside windows i have the System Reserved partition on my first HDD(Western Digital VelociRaptor WD3000HLFS 300GB) without a drive letter, my W7 partition is labeled as C:, my seagate HDD is labeled as E: and my DVD burner is labeled as D:. outside of windows, booting into the install DVD, the System Reserved partition is labeled as C:, the W7 partition is listed as E:, the seagate drive is listed as D: and the dvd burner is labeled as F:.

my question is if this is a software or hardware issue, the seagate drive is still under warranty and i can just return it, but if it's a software issue that will rear up it's head later then i would need to fix that instead. so, any ideas?

Go to seagate and download their diagnostic tool. run it on the drive and you will have your answer

ken

 

[karlsnooks]

Theog,
Thanks. As many times as diskpart questions come up, I think I'd better get in the habit of making screen saves of the sequence. Would probably be better.

karl

 

[karlsnooks]

Kabliga,
Zigzag's suggestion made me realize that I'd missed including some links.

  [B][U]Hard drive diagnostics and utilities [/U][/B][url=http://www.tacktech.com/display.cfm?ttid=287]Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.[/url]
  latest diagnostic software and utilities from the manufacturer of your hard drive(s).
 
 
  
[URL="http://www.tacktech.com/display.cfm?ttid=287#conner"]Conner[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#fujitsu"]Fujitsu[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#hitachi"]Hitachi[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#ibm"]IBM[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#maxtor"]Maxtor[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#quantum"]Quantum[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#samsung"]Samsung[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#seagate"]Seagate[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#toshiba"]Toshiba[/URL]
[URL="http://www.tacktech.com/display.cfm?ttid=287#wdc"]Western Digital[/URL]
   
   
  [B][U]Hitachi Drive Fitness Test[/U][/B][URL]http://www.hitachigst.com/hdd/support/downloads/dft32_v416_b00.iso[/URL]
  tests [B][I]SCSI, IDE and SATA drives[/I][/B] without overwriting data

 

[theog]

Hi Karlsnooks

This is one I use for base use.

Try a full clean & full format.
http://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html
1) Boot DVD.
2) Press Shift+F10 (for command prompt)

Type in command line
DISKPART
LIST DISK OR List Volume (If you have partitions)
SELECT DISK # (win HD)
CLEAN ALL
CREATE PARTITION PRIMARY
SELECT PARTITION 1
ACTIVE
FORMAT=NTFS
ASSIGN
EXIT
EXIT

 

[Wishmaster]

I would check the SATA cables, make sure they are connected securly.
Possibly try a different SATA cable, or even a different port.

It could be this simple & I have seen this same issue due to a faulty SATA cable.

 

[kabliga]

I would check the SATA cables, make sure they are connected securly.
Possibly try a different SATA cable, or even a different port.

It could be this simple & I have seen this same issue due to a faulty SATA cable.

i have looked and made sure the cable was connected securely and even tried a different port on the motherboard, same thing happened. though i didnt try replacing the cable, as it seemed a lil too consistent on the failure to be a cable problem but i'll look at it next shutdown.

Go to seagate and download their diagnostic tool. run it on the drive and you will have your answer

ken

seatools for DOS you mean? gave me an error code of A6ABEA68 when i ran the short/long test. oddly enough seatools for windows gave a slightly different error code, A6ABEAE8 for a long test, the short test completed. i didnt see anywhere on the seagate site that would tell me what this error code means though, other the obvious conclusion i can infer.

now, on to you karl, i did each of your steps and it failed at some percentage of trying to format the disk and said that the parameter was incorrect and to see the system log event viewer for details. which is exactly the same result i got upon doing this in a command prompt inside windows and thus where i get those events. now, i could try a clean all at the diskpart prompt but i wouldnt be starting it until i'm going to bed for the evening (12 hours is quite a while.....) so any other solutions? the repair disk i believe met with the exact same result, but i will try it again if think it will help.

 

[kabliga]

so i tried changing out the cables and doing a clean all in diskpart. the cable change had no effect and the clean allcommand failed at some percentage saying that the file could not be found.

any ideas? or does this one just need to head back to seagate?