seemingly random BSOD, bug check 0x::3b

kevdlandrig

New member
Local time
11:33 AM
Messages
38
Location
Indiana
I swear I should take a class on learning to deal with bluescreens. or something. The bluescreens started right around the same time office 2013 started having issues (outlook was stuck in an eternal boot-loop). I fixed office, but it seems the bluescreens are persisting.

My theories are:
1. Kaspersky may be causing problems. It seems to do that on an irregular basis with Acer laptops.
2. The ssd is occasionally malfunctioning, just enough to cause a bluescreen, but not often enough to say the SSD is 'bad'.
3. I should run memtest as soon as I finish posting this. I am tired and I need to get some sleep.
4. Poltergeists.

The grab all is attached. If it will be kind enough to upload
thanks for your help in advance.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 professional 64 bit
CPU
Intel i5
Memory
6 gb
Graphics Card(s)
Intel HD3000
Monitor(s) Displays
2
Screen Resolution
1366x786
Hard Drives
1 TB WD Blue
Keyboard
Microsoft Ergonomic 4000
Mouse
Logitech Wireless
Internet Speed
25 mb/s
Antivirus
Kaspersky Antivirus
Browser
Google Chrome
Please check if the firmware of the SSD is up-to-date.

Use MSE in place of Kaspersky for testing purpose.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

picture.php


Free up the start-up, your AV software is what's really needed.
Run Disk Check on your Hard Drive for file system errors and bad sectors on it:
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the :orb:
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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