Solved (Seemingly)-random BSODs, error 0x0000010d

jbrygider

New member
Local time
4:51 PM
Messages
4
Hi,

I'm getting BSODs, seemingly randomly. Often while on the Internet or playing music with iTunes, but sometimes when idling too. System is ~2 years old, OEM OS, re-installed a several months ago.

Can you please help me track down the cause? .zip file of memory dumps and perfmon report attached - please let me know if I can provide any additional info. Thanks much!
 

My Computer

Computer Manufacturer/Model Number
Gateway DX4300
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom II 810
Motherboard
Gateway RS780
Graphics Card(s)
ATI Radeon HD 3200
Sound Card
(1) PreSonus FireStudio Audio (2) AMD High Definition Audi
Hard Drives
(1) ST31000528AS ATA Device (2) ST31000528AS ATA Device (3) WDC WD10EADS-22M2B0 ATA Device (4) Generic Mini SD Reader USB Device (5) Generic USB CF Reader USB Device (6) Generic USB MS Reader USB Device (7) Generic USB SD Reader USB Devic
Related to your PreSonus FireStudio Driver.

I would re-install the newest driver available or remove to test.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
zigzag,

installed latest driver - i'm embarrassed, i "knew" I had the latest driver for that, but I guess I never installed it.:o

So far, so good. I really appreciate your help and quick response!
 

My Computer

Computer Manufacturer/Model Number
Gateway DX4300
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom II 810
Motherboard
Gateway RS780
Graphics Card(s)
ATI Radeon HD 3200
Sound Card
(1) PreSonus FireStudio Audio (2) AMD High Definition Audi
Hard Drives
(1) ST31000528AS ATA Device (2) ST31000528AS ATA Device (3) WDC WD10EADS-22M2B0 ATA Device (4) Generic Mini SD Reader USB Device (5) Generic USB CF Reader USB Device (6) Generic USB MS Reader USB Device (7) Generic USB SD Reader USB Devic
zigzag,

installed latest driver - i'm embarrassed, i "knew" I had the latest driver for that, but I guess I never installed it.:o

So far, so good. I really appreciate your help and quick response!


Good luck
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Related to your PreSonus FireStudio Driver.

I would re-install the newest driver available or remove to test.

Sorry for the delay - I was out of town.

So, I updated to the latest Presonus driver 3.5.6 - still crashes. Removed it today, no crashes. Any ideas on what the conflict is? Or am I out of luck?

Latest crash dumps attached.

Thanks again for your time.
 

My Computer

Computer Manufacturer/Model Number
Gateway DX4300
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom II 810
Motherboard
Gateway RS780
Graphics Card(s)
ATI Radeon HD 3200
Sound Card
(1) PreSonus FireStudio Audio (2) AMD High Definition Audi
Hard Drives
(1) ST31000528AS ATA Device (2) ST31000528AS ATA Device (3) WDC WD10EADS-22M2B0 ATA Device (4) Generic Mini SD Reader USB Device (5) Generic USB CF Reader USB Device (6) Generic USB MS Reader USB Device (7) Generic USB SD Reader USB Devic
Related to your PreSonus FireStudio Driver.

I would re-install the newest driver available or remove to test.

Sorry for the delay - I was out of town.

So, I updated to the latest Presonus driver 3.5.6 - still crashes. Removed it today, no crashes. Any ideas on what the conflict is? Or am I out of luck?

Latest crash dumps attached.

Thanks again for your time.

Might want to check with the developer. Are you sure it is windows 7 compatible.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Reformatted drive to factory-original condition, installed Presonus driver and software. So far, no issues. Will keep better track of what's installed to see if this arises again. Thanks again for your help.

jbrygider
 

My Computer

Computer Manufacturer/Model Number
Gateway DX4300
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom II 810
Motherboard
Gateway RS780
Graphics Card(s)
ATI Radeon HD 3200
Sound Card
(1) PreSonus FireStudio Audio (2) AMD High Definition Audi
Hard Drives
(1) ST31000528AS ATA Device (2) ST31000528AS ATA Device (3) WDC WD10EADS-22M2B0 ATA Device (4) Generic Mini SD Reader USB Device (5) Generic USB CF Reader USB Device (6) Generic USB MS Reader USB Device (7) Generic USB SD Reader USB Devic
Reformatted drive to factory-original condition, installed Presonus driver and software. So far, no issues. Will keep better track of what's installed to see if this arises again. Thanks again for your help.

jbrygider


Our pleasure and good luck
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Back
Top