Seemingly random BSODs

[ferngirl]

Hi,
I've been experiencing BSODs for a couple of months, but they seem to be getting more frequent recently. It's mostly when I'm running several programs (but not games), but other than that I haven't noticed anything particular. Sorry not to be more specific - I'd be really grateful for any help, and please let me know if you need any further info. Thanks a lot!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: e1
BCP1: FFFFF800037BFD50
BCP2: 0000000000000002
BCP3: FFFFFA8006319BA0
BCP4: FFFFFA8006319BA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[koolkat77]

Remove McAfee antivirus and use Microsoft Security Essentials only. It is apparently the reason behind your BSOD's.

Keep the Free version of Malwarebytes, update and make full scans separately:

Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials - Microsoft Windows

Malwarebytes Free​

• :info: Do not start the trial version of MalwareBytes
  
  

You may also take a look at:

Good & Free System Security Combination​

Reduce items at start up:

Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
​

Your Antivirus software is basically whats just needed there.

Use the System File Checker tool and Run Disk Check:

Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors​

Let us know if the BSOD's continue.

 

[ferngirl]

That's great, thank you so much koolkat 77. I removed McAfee, downloaded the free version of Malwarebytes (didn't seem to have it already), and did full scans. No problems so far, so fingers crossed...

Very grateful for your help!

 

[koolkat77]

I hope you have completed the rest of the steps also.

Very happy to help.