Segate usb external drive not detected at startup

wokka

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If i plugin the drive it is detected by win7 and everything works. However next time i start the pc the drive isn't detected any more. I then have to unplug the drive do a re start and plug in again and the drive will be detected. However this is a pain to do each time. The Renesas electronic s usb 3.0 root hub is always missing from the device manager on start up. I have tried everything to fix and updating the driver for the usb but no luck. Also if i do a re boot while the drive is still plug in it will take longer for the windows to load even though the drive isn't still detected.
 

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Hmm, on my motherboard usb 3 is not native and like yours it uses renesas drivers. It is possible that it needs the windows drivers to load before being able to detect. (just a guess here)

Would it get detected if you scan for hardware changes in device manager? Try that please.
 

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Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
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2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
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WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
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100/4 Mbit Cable (100GB quota)
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Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Hmm, on my motherboard usb 3 is not native and like yours it uses renesas drivers. It is possible that it needs the windows drivers to load before being able to detect. (just a guess here)

Would it get detected if you scan for hardware changes in device manager? Try that please.
No it doesn't get detctecd when i scan for hardware changes.
 

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Ok, couple of others :)

I guess the root hub is missing only when drive is plugged in?

- Would it work after a restart if it is connected to the usb 2 port?
- Do you have any other usb3 stick/harddisk?
- Tried the other port?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Ok, couple of others :)

I guess the root hub is missing only when drive is plugged in?

- Would it work after a restart if it is connected to the usb 2 port?
- Do you have any other usb3 stick/harddisk?
- Tried the other port?
Same problem with port 2. USB sticks work with out any problems. It seems that Seagate is for some reason dropping out the usb driver.
 

My Computer My Computer

At a glance

Windows 7 PRO
OS
Windows 7 PRO
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