sending a hyperlink

nkoss

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Local time
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Location
Palos Verdes, CA
In Windows Live Mail, when I start a new message, all choices are available to me, including "hyperlink" (I want to hyperlink a phrase in my message). But when I do a reply, the hyperlink choice is greyed out in both the message ribbon and insert ribbon. Is that normal behavior?
 

My Computer

OS
Windows 7 Pro 64
Hello nkoss and welcome to Seven Forums.

That doesn't sound normal and was one of the reasons I gave up using WLM. On my other email accounts I have active hyperlinks in original emails and replies, which is how I believe it's supposed to be. Only suggestion I can offer is to uninstall and then reinstall. Perhaps something got corrupted during the installation. (It didn't work for me but maybe you'll be luckier.)

How to remove and reinstall Windows Live Essentials
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
In Windows Live Mail, when I start a new message, all choices are available to me, including "hyperlink" (I want to hyperlink a phrase in my message). But when I do a reply, the hyperlink choice is greyed out in both the message ribbon and insert ribbon. Is that normal behavior?

Suggestion only :

Run a system file check to look for corrupt files and possibly repair them if found.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 7741Z
OS
Windows 7 Home Premium 64-bit, SP1
CPU
Intel Pentium P6200, Cores 2, 2.13 GHz
Memory
4 GB
Graphics Card(s)
Intel HD
Sound Card
unknown
Monitor(s) Displays
17.3 inches
Screen Resolution
1600 x 900
Hard Drives
640 GB, 5400 PRM
Run a system file check to look for corrupt files and possibly repair them if found.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Perhaps just a suggestion, but it seemed to work...Thanks!!

You are welcome.

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Last edited:

My Computer

Computer Manufacturer/Model Number
Acer Aspire 7741Z
OS
Windows 7 Home Premium 64-bit, SP1
CPU
Intel Pentium P6200, Cores 2, 2.13 GHz
Memory
4 GB
Graphics Card(s)
Intel HD
Sound Card
unknown
Monitor(s) Displays
17.3 inches
Screen Resolution
1600 x 900
Hard Drives
640 GB, 5400 PRM
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