Skylais
Closed as requested
ok so, we have done a factory reset on this computer while experiencing bsods and a few minor viruses. Bsods still came up. Sent to someone who looked at it, twice the guy couldn't fix it. I believe its graphic related, when windows media center opens up we get a bsod and says something about graphics. I will put together another report when i can, i will also update the drivers using hp support software. It will run in safe mode a bit longer than normal, but still bsod occurs. Please help, frustrating problem. i will try to get a report together and anything else you guys may need info about.
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Lenovo Y560 Laptop
- OS
- Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo boost 2.93ghz)
- Motherboard
- Lenovo KL3
- Memory
- 4.00 GB
- Graphics Card(s)
- ATI Mobility Radeon HD 5730
- Sound Card
- (1) ATI HDMI Audio (2) Realtek High Definition Audio
- Monitor(s) Displays
- 1024 x 768 x 32 bits (4294967296 colors) @ 60 Hz
- Screen Resolution
- 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- WDC WD5000BEVT-24A0RT0
- Mouse
- Logitech M305
- Internet Speed
- 10 Mbps
- Antivirus
- My brain
- Browser
- Google Chrome
- Other Info
- Trying my best to learn.