Serious Problem with MSN

SonicBrewtality

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Ever since i installed the newest version of MSN it's said all my contacts are offline. I can't message anyone and they can't message me. I've tried uninstalling and reinstalling twice now and still nothing. Anybody know what i can do?
 

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Do they show online when you log onto the Profile website?
 

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Did you allow all of the WLM components Internet access? (I think the contacts component of WLM has its own .EXE file.)

Ever since i installed the newest version of MSN it's said all my contacts are offline. I can't message anyone and they can't message me. I've tried uninstalling and reinstalling twice now and still nothing. Anybody know what i can do?
 

My Computer My Computer

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Windows 7 Professional 64 Bit SP1INTEL DUAL CORE 2.1Ghz4GB DDR3INTEL
Computer Manufacturer/Model Number
HP DV6 1330sa
OS
Windows 7 Professional 64 Bit SP1
CPU
INTEL DUAL CORE 2.1Ghz
Motherboard
N/A
Memory
4GB DDR3
Graphics Card(s)
INTEL
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LAPTOP
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2
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3200x1080
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250GB
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LAPTOP
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LAPTOP
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LAPTOP
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SOLID YEAR 260U
Mouse
USB
Internet Speed
20 MB/S
Do they show online when you log onto the Profile website?

On the hotmail webiste they do yes, and i can talk to them through it.

Did you allow all of the WLM components Internet access? (I think the contacts component of WLM has its own .EXE file.)

It's not asked me for internet access so i assume i have. How do i check?
 

My Computer My Computer

At a glance

Windows 7 64bitIntel Core i7-2670QM 2.3GHz6 GB DDR3 RAMNvidia GeForce GT 630M 1GBVRAM
Computer Manufacturer/Model Number
Acer Aspire 5755G
OS
Windows 7 64bit
CPU
Intel Core i7-2670QM 2.3GHz
Memory
6 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce GT 630M 1GBVRAM
Monitor(s) Displays
13.3-inch LED with Multi-Touch Technology
Hard Drives
500 GB HDD
sorry for semi-ot rant, but why do people call it 'msn'?

it was never called that in the first place, and it's been wlm for over five years.

[/rant]
 

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i'm a cooling fan
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saitek eclipse ii
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logitech g3
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about 4 Mbps
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i love win7
sorry for semi-ot rant, but why do people call it 'msn'?

it was never called that in the first place, and it's been wlm for over five years.

[/rant]
At first, I wondered why anyone was still using MSN dial-up internet. As for the WLM, that most often refers to Windows Live Mail it seems. IM apps are slowly dying out, as far as I can tell. I used to have an AIM list with 300 contacts running through Trillian. At any given point, I'll log in and see one or two people online, at the most.
 

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Windows 7 Ultimate x64 SP1
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Intel Core i7-2600
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Gigabyte GA-P67A-UD3P-B3
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12 GB Patriot Extreme DDR3-1333
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Nvidia GTX 470
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Dell UltraSharp 2209WA
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OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
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CoolerMaster HAF 912 Advanced
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CoolerMaster Hyper 212 Plus
I don't have WL suite installed anymore, but after a quick Google I'm pretty sure the file in question is: C :\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

Try giving that a allow/permit permission in your computer's installed firewall.

Do they show online when you log onto the Profile website?

On the hotmail webiste they do yes, and i can talk to them through it.

Did you allow all of the WLM components Internet access? (I think the contacts component of WLM has its own .EXE file.)

It's not asked me for internet access so i assume i have. How do i check?

Windows Live Mail, Windows Live Messenger, it's very unfortunate that they are exactly the same abbreviated. Though when it comes to a toss up, I'll always call the messenger 'WLM' and the mail client 'WL Mail' (Since 'Messenger' takes longer to type than 'Mail'!)

sorry for semi-ot rant, but why do people call it 'msn'?

it was never called that in the first place, and it's been wlm for over five years.

[/rant]
At first, I wondered why anyone was still using MSN dial-up internet. As for the WLM, that most often refers to Windows Live Mail it seems. IM apps are slowly dying out, as far as I can tell. I used to have an AIM list with 300 contacts running through Trillian. At any given point, I'll log in and see one or two people online, at the most.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 Bit SP1INTEL DUAL CORE 2.1Ghz4GB DDR3INTEL
Computer Manufacturer/Model Number
HP DV6 1330sa
OS
Windows 7 Professional 64 Bit SP1
CPU
INTEL DUAL CORE 2.1Ghz
Motherboard
N/A
Memory
4GB DDR3
Graphics Card(s)
INTEL
Sound Card
LAPTOP
Monitor(s) Displays
2
Screen Resolution
3200x1080
Hard Drives
250GB
PSU
LAPTOP
Case
LAPTOP
Cooling
LAPTOP
Keyboard
SOLID YEAR 260U
Mouse
USB
Internet Speed
20 MB/S
I don't have WL suite installed anymore, but after a quick Google I'm pretty sure the file in question is: C :\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

Try giving that a allow/permit permission in your computer's installed firewall.

I'm using ZoneAlarm firewall. How do i grant permissions?
 

My Computer My Computer

At a glance

Windows 7 64bitIntel Core i7-2670QM 2.3GHz6 GB DDR3 RAMNvidia GeForce GT 630M 1GBVRAM
Computer Manufacturer/Model Number
Acer Aspire 5755G
OS
Windows 7 64bit
CPU
Intel Core i7-2670QM 2.3GHz
Memory
6 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce GT 630M 1GBVRAM
Monitor(s) Displays
13.3-inch LED with Multi-Touch Technology
Hard Drives
500 GB HDD
Thankyou Mickey and Deacon.
It is common on the web to refer to (I think) messenger as MSN. I was humbled enough not to challenge this - glad you did it first.
But, truth is, to me, MSN is a Web page produced from a Microsoft origin. In fact, I use it as my default Home page in IE.
 

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Vista and now 7 in 32 and 64 bit.
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Three desktops and one laptop with good specs..
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Vista and now 7 in 32 and 64 bit.
This completely off topic. Could you please help with the problem at hand. Thankyou
 

My Computer My Computer

At a glance

Windows 7 64bitIntel Core i7-2670QM 2.3GHz6 GB DDR3 RAMNvidia GeForce GT 630M 1GBVRAM
Computer Manufacturer/Model Number
Acer Aspire 5755G
OS
Windows 7 64bit
CPU
Intel Core i7-2670QM 2.3GHz
Memory
6 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce GT 630M 1GBVRAM
Monitor(s) Displays
13.3-inch LED with Multi-Touch Technology
Hard Drives
500 GB HDD
I agree- apologies.

This is a not uncommon problem with the new messenger. I do not use it, but one solution I have listed, seems to be the answer:
Return back to the previous version of microsoft live 2009. ( Windows Live Messenger 2009 Build 14.0.8117.416). There is a softonic custom download manager. You can trust it, BUT don't install the toolbar. Disable the option during setup.

log on with live messenger 2009 client. All contacts, should now be online.

Download the offline installer for live messenger 2011. Instal lit, without removing the old version. Let the live installer do it for you.
The new re-installed live messenger 2011 should log on without any problems and all your contacts should be online.
 

My Computer My Computer

At a glance

Vista and now 7 in 32 and 64 bit.
Computer Manufacturer/Model Number
Three desktops and one laptop with good specs..
OS
Vista and now 7 in 32 and 64 bit.
Yeah the old version's working so i'm just going to use that. I hate the new version anyway. Cheers for the help
 

My Computer My Computer

At a glance

Windows 7 64bitIntel Core i7-2670QM 2.3GHz6 GB DDR3 RAMNvidia GeForce GT 630M 1GBVRAM
Computer Manufacturer/Model Number
Acer Aspire 5755G
OS
Windows 7 64bit
CPU
Intel Core i7-2670QM 2.3GHz
Memory
6 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce GT 630M 1GBVRAM
Monitor(s) Displays
13.3-inch LED with Multi-Touch Technology
Hard Drives
500 GB HDD
Allow Program Access Through ZoneAlarm Firewall

But that doesn't matter now, since you switched back to an old version.

I don't have WL suite installed anymore, but after a quick Google I'm pretty sure the file in question is: C :\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

Try giving that a allow/permit permission in your computer's installed firewall.

I'm using ZoneAlarm firewall. How do i grant permissions?
 

My Computer My Computer

At a glance

Windows 7 Professional 64 Bit SP1INTEL DUAL CORE 2.1Ghz4GB DDR3INTEL
Computer Manufacturer/Model Number
HP DV6 1330sa
OS
Windows 7 Professional 64 Bit SP1
CPU
INTEL DUAL CORE 2.1Ghz
Motherboard
N/A
Memory
4GB DDR3
Graphics Card(s)
INTEL
Sound Card
LAPTOP
Monitor(s) Displays
2
Screen Resolution
3200x1080
Hard Drives
250GB
PSU
LAPTOP
Case
LAPTOP
Cooling
LAPTOP
Keyboard
SOLID YEAR 260U
Mouse
USB
Internet Speed
20 MB/S
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