Server 2008 will not activate.

[mokins]

Hi.
I am now to this forum but cananyone please help me. I recently had a problem with my Exchange server and had to restore it from a backup. Since then, I have not been able to active it. The product key I am using is the same one that was used on the old server. Each time I try, I get:

A problem occurred when Windows tried to activate. Error code 0xC004E003.
For a possible resolution, click More Information.

When I click that, I get

The following information was found for this error:
Code:
0xC004E003
Description:
The Software Licensing Service reported that license evaluation failed.

Here is the output from the MGADiag.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-*****-*****-W947X
Windows Product Key Hash: YEuN5w8JeGIaU6b4+vPfZMhYA3Q=
Windows Product ID: 55041-083-4219057-76238
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.0.6002.2.00030110.2.0.007
ID: {46E07875-27A5-4C3C-AA65-086D54D4A2D2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Server (R) 2008 Standard
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.130707-1535
TTS Error: T:20141207195158146-
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\linkinfo.dll[Hr = 0x80070002]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{46E07875-27A5-4C3C-AA65-086D54D4A2D2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00030110.2.0.007</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-083-4219057-76238</PID><PIDType>6</PIDType><SID>S-1-5-21-2848997992-171267130-3486633097</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20120622000000.000000+000</Date></BIOS><HWID>FF323507018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 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
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows Server(R), ServerStandard edition
Description: Windows Operating System - Windows Server(R), VOLUME_MAK_B channel
Activation ID: bb1d27c4-959d-4f82-b0fd-c02a7be54732
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00152-083-421905-03-2057-6002.0000-3492014
Installation ID: 001862912626803004046904384126235940090730058810395560
Processor Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=48189]SpcService Web Service[/url]
Machine Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=48190]RacService Web Service[/url]
Use License URL: [url=http://go.microsoft.com/fwlink/?LinkID=48192]UseLicenseService Web Service[/url]
Product Key Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=48191]PkcService Web Service[/url]
Partial Product Key: W947X
License Status: Unlicensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAgAAAAAAAgABAAEA4nN8MaQRDFzmt96E/BTnIfL0gQc91liM
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   PTLTD     APIC  
  FACP   INTEL   440BX   
  SRAT   VMWARE  MEMPLUG 
  WAET   VMWARE  VMW WAET
  HPET   VMWARE  VMW HPET
  BOOT   PTLTD   $SBFTBL$
  MCFG   PTLTD   $PCITBL$

Many Thanks
Darren

 

[NoelDP]

Hmmm - try this (since it's Vista-based...)

The problem appears to be in the Licensing Store -
please try the following.....

Recreate the Licensing Store with the correct data.

1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.

You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).

Once complete, run another MGADiag report and post back with the results.

 

[NoelDP]

Never mind - I missed the obvious cause!

File Mismatch: C:\Windows\system32\linkinfo.dll[Hr = 0x80070002]

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload the CBS.log file (compressed, please!) to your reply - also post a new MGADiag report.

 

[mokins]

Hi NeolDP...
I tried to look into the linkinfo.dll file but I could not find the file. I also could not find the file on a known good and working machine (yes, I did show hidden files and system files). Should I usually be able to see this file and what are the effects of not having it?

Many Thanks
Darren

 

[NoelDP]

Yes, you should be able to see it - and I have no idea of the effects of it being missing
It may simply be a hardlink gone missing - in which case SFC would rebuild it.
Please post the SFC results, and we'll see what else is missing, stolen, or strayed.

 

[mokins]

OK, Thanks. Am rebooting the server tonight so will run it after.
Thanks