Several Blue Screens in Past Month

[Brandonn2010]

Hello. I have had several BSODs in the last month. A driver has never been stated, but the last two times I used BlueScreenView and it said it was ntoskrnl.exe both times. I have ruled out the HD failing, and some of my RAM was bad, but I have removed it. I am running verifier.exe now to see if it happens again. I will attach the last minidump as well as the BlueScreenView result.

The last 4 times it has happened, I was simply browsing online. I though it may have been Firefox 4, but this time it was with Iron, which is based on Chrome.

I also ran sfc /scannow and it found some errors it could not repair. I am also including the log since I can't tell what it says.

 

[zigzag3143]

Hello. I have had several BSODs in the last month. A driver has never been stated, but the last two times I used BlueScreenView and it said it was ntoskrnl.exe both times. I have ruled out the HD failing, and some of my RAM was bad, but I have removed it. I am running verifier.exe now to see if it happens again. I will attach the last minidump as well as the BlueScreenView result.

The last 4 times it has happened, I was simply browsing online. I though it may have been Firefox 4, but this time it was with Iron, which is based on Chrome.

I also ran sfc /scannow and it found some errors it could not repair. I am also including the log since I can't tell what it says.

1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down). http://support.asus.com/download.as...D LE&p=1&s=32&os=29&hashedid=e7Zic83PvQSr80Lm
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).


2-SPTD.SYS the second biggest cause used by daemon tools and alcohol120

Remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller when you're done:DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

 

[Brandonn2010]

1. That link is not for my motherboard. Should I get that one anyway, or get one listed under my motherboard?

2. I don't and have never used Alcohol 120% or Daemon (I don't think). I do have Active@ ISO Burner, and VMWare Player. Does that have anything to do with it?

3. Should I turn off the verifier? It is making my computer run much slower.

Thanks

 

[zigzag3143]

1. That link is not for my motherboard. Should I get that one anyway, or get one listed under my motherboard?

2. I don't and have never used Alcohol 120% or Daemon (I don't think). I do have Active@ ISO Burner, and VMWare Player. Does that have anything to do with it?

3. Should I turn off the verifier? It is making my computer run much slower.

Thanks

1-get the one for your mobo

2-its being loaded in the dmp

3-yes

 

[Brandonn2010]

I downloaded the new ASACPI.sys thing, but I wasn't sure exactly what to do to install it. I navigated to the 64-bit folder, and ran the AsAcpiIns application, and a script ran, my computer restarted, and now the date for ASACPI.sys is 2009. How do I know if it installed the Windows 7 one, because the Vista one is the same size as well?

Also, Should I just remove the SPTD.sys? I don't know what program it is for.

 

[mgorman87]

I downloaded the new ASACPI.sys thing, but I wasn't sure exactly what to do to install it. I navigated to the 64-bit folder, and ran the AsAcpiIns application, and a script ran, my computer restarted, and now the date for ASACPI.sys is 2009. How do I know if it installed the Windows 7 one, because the Vista one is the same size as well?

Also, Should I just remove the SPTD.sys? I don't know what program it is for.

As long as the driver date says 2009 you'll be fine.

As for sptd, run the removal tool from here DuplexSecure - Downloads and choose the option to uninstall it.

 

[Brandonn2010]

Ok, so I have updated the ASACPI.sys file and removed the SPTD file. I believe Active@ ISO Burner was using it. Their site says it also supports SPTI and ASPI, so I will use that to burn disk images. I guess I'll just wait and see if I get another BSOD.

Also, what about sfc finding errors it couldn't repair?

 

[mgorman87]

Ok, so I have updated the ASACPI.sys file and removed the SPTD file. I believe Active@ ISO Burner was using it. Their site says it also supports SPTI and ASPI, so I will use that to burn disk images. I guess I'll just wait and see if I get another BSOD.

Also, what about sfc finding errors it couldn't repair?

Run it 2-3 more times. Upload your new log once you've finished.

 

[Brandonn2010]

Ok, so I have updated the ASACPI.sys file and removed the SPTD file. I believe Active@ ISO Burner was using it. Their site says it also supports SPTI and ASPI, so I will use that to burn disk images. I guess I'll just wait and see if I get another BSOD.

Also, what about sfc finding errors it couldn't repair?

Run it 2-3 more times. Upload your new log once you've finished.

Here are the logs from the 3 times I ran it.

 

[mgorman87]

Update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

 

[Brandonn2010]

Update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

Ok. I thought I didn't need it since I had previous updates, but my Network Security professor said we should get it. I heard they already have SP2 also?

 

[Brandonn2010]

The automatic update failed. I downloaded the update manually, but it says it failed because I am missing necessary Windows components. So what now?

 

[mgorman87]

Did it give you an error code?

Run the system update readiness tool
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=914fbc5b-1fba-4bae-a7c3-d2c47c6fcffc

 

[Brandonn2010]

I got the update to download through Windows Update, but it still says I am missing Windows components. Could it have anything to do with the corrupted files sfc couldn't fix? Microsoft's website says to reinstall Windows and try installing the service pack again, but I want to avoid that if possible.

 

[mgorman87]

I would try a http://www.sevenforums.com/tutorials/3413-repair-install.html and see if then you can update windows

 

[Brandonn2010]

I did the in-place upgrade. It worked, and I could activate Windows online with no problems. The service pack installed fine, and a new sfc scan found no discrepancies.

Thank you for all your help, and I guess I'm good for now unless I get a BSOD again.