Solved SFC couldn't repair files. Attempted to retrieve from install CD

[Erick Aguilar]

Hey guys, I was wondering if you could lend me a hand over here.

I've been having issues long time with my dual monitor set up crashing with video playback after a 3d application has been running. Me myself..I'm thinking it might be an issue with the card switching from 3D mode to 2D mode, but anyway.. The errors to point at a STOP 0X116 Video TDR error.

I followed the steps and was requested to follow with an SFC scan command which I did. So upon completion SFC did detect files that were corrupted, most of them have the words ATI/AMD ironically. So I'm believing they might be the culprit for my dual monitor crashes. Now. I did perform a clean driver install before this. So I find weird most of the corrupted files are ATI/AMD.dlls.

But to the point.. obviously those files are not going to be on the windows 7 installation disk.

So how could I go about fixing those corrupted files? I don't believe you can retrieve them from the installation disk as they are AMD files.

Any help is highly appreciated.

Please allow me to attach the log in case someone might be able to identify the files.

 

[VistaKing]

Those .dll files should be inside the AMD Ccc drivers . I believe AMD came out with a new version

 

[Erick Aguilar]

Those .dll files should be inside the AMD Ccc drivers . I believe AMD came out with a new version

They have, but I don't know if I want to go over with Betas right now, as a beta started giving me these issues.

 

[Pauly]

You could try uninstalling then http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html and reinstalling new drivers

Any problems and i would give NoelDP a shout hes the man for this sort of stuff

 

[Erick Aguilar]

You could try uninstalling then http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html and reinstalling new drivers

Any problems and i would give NoelDP a shout hes the man for this sort of stuff

Thank you, I have followed that process already. That's why I found it strange that they appeared in the SFC scan.

 

[VistaKing]

Here is the drivers from Sapphire's site

Ver 13.1.


Download

 

[Erick Aguilar]

Here is the drivers from Sapphire's site

Ver 13.1.


Download

Thank you, but I already have those. I thought you were speaking of the newest 13 beta.

 

[NoelDP]

The problems exposed by the SFC scan are these -

 Line 3494: 2013-03-17 12:33:03, Info                  CSI    0000032d [SR] Repairing 2 components
 Line 3495: 2013-03-17 12:33:03, Info                  CSI    0000032e [SR] Beginning Verify and Repair transaction
 Line 3496: 2013-03-17 12:33:03, Info                  CSI    0000032f [SR] Cannot repair member file [l:24{12}]"atiriol6.inf" of atiriol6.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3497: 2013-03-17 12:33:03, Info                  CSI    00000330 [SR] Cannot repair member file [l:24{12}]"atinavrr.sys" of atiriol6.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3498: 2013-03-17 12:33:03, Info                  CSI    00000331 [SR] Cannot repair member file [l:22{11}]"ativvpxx.vp" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3499: 2013-03-17 12:33:03, Info                  CSI    00000332 [SR] Cannot repair member file [l:22{11}]"ativpkxx.vp" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3500: 2013-03-17 12:33:03, Info                  CSI    00000333 [SR] Cannot repair member file [l:22{11}]"ativokxx.vp" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3501: 2013-03-17 12:33:03, Info                  CSI    00000334 [SR] Cannot repair member file [l:24{12}]"atidxx64.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3502: 2013-03-17 12:33:03, Info                  CSI    00000335 [SR] Cannot repair member file [l:24{12}]"atidxx32.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3503: 2013-03-17 12:33:03, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"ativcaxx.vp" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3504: 2013-03-17 12:33:03, Info                  CSI    00000337 [SR] Cannot repair member file [l:22{11}]"ativdkxx.vp" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3505: 2013-03-17 12:33:03, Info                  CSI    00000338 [SR] Cannot repair member file [l:24{12}]"atikmdag.sys" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3506: 2013-03-17 12:33:03, Info                  CSI    00000339 [SR] Cannot repair member file [l:24{12}]"atiilhag.inf" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3507: 2013-03-17 12:33:03, Info                  CSI    0000033a [SR] Cannot repair member file [l:24{12}]"atiumdva.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3508: 2013-03-17 12:33:03, Info                  CSI    0000033b [SR] Cannot repair member file [l:24{12}]"atiumdva.cap" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3509: 2013-03-17 12:33:03, Info                  CSI    0000033c [SR] Cannot repair member file [l:24{12}]"atiumdag.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3510: 2013-03-17 12:33:03, Info                  CSI    0000033d [SR] Cannot repair member file [l:24{12}]"atiumd64.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3511: 2013-03-17 12:33:03, Info                  CSI    0000033e [SR] Cannot repair member file [l:24{12}]"atiumd6a.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3512: 2013-03-17 12:33:03, Info                  CSI    0000033f [SR] Cannot repair member file [l:24{12}]"atiumd6a.cap" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3513: 2013-03-17 12:33:03, Info                  CSI    00000340 [SR] Cannot repair member file [l:24{12}]"ativcaxx.cpa" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3514: 2013-03-17 12:33:03, Info                  CSI    00000341 [SR] Cannot repair member file [l:26{13}]"amdpcom64.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3515: 2013-03-17 12:33:03, Info                  CSI    00000342 [SR] Cannot repair member file [l:26{13}]"amdpcom32.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing

This is almost certainly the result of an over-zealous cleanup of ATI drivers.
Have you been using a registry cleaner or some kind of system optimiser?

I'll post a fix protocol a bit later.

 

[NoelDP]

I've uploaded a file - eagaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print theseinstructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\eagaa
hit the enter key - if you get a 'NotFound' error try
DIR D:\eagaa
or
DIR E:\eagaa



The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...



XCOPY <drive>:\eagaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time)andwhen the prompt returns, type
EXIT
and hit the Enter key to exit CommandPrompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in anElevated Command Prompt
then reboot and upload the new CBS.log file

 

[NoelDP]

Please also run a CheckSUR scan -


Please downloadand save the CheckSUR tool from http://support.microsoft.com/kb/947821

(you'll need tolook in the details for Windows 7, downloading from the Microsoft DownloadCenter)



Run it - The toolcan take anywhere from 5 mins to a couple of hours to run (or 'Install')depending on how much it has to do, and may exit silently - it may appear tofreeze for most of that time, but be patient.

The result islogged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file



Then zip theCheckSUR.log and attach it to your reply.

 

[Erick Aguilar]

Just got done. SFC didn't find anything anymore, andd Checksur found 18 errors, but couldn't fix one.
Im attaching two CheckSur files since one said persist, doesn't look different from the other log, but in realize I don't understand much of what is included in the logs.

Thank you -VERY- much for your help Noel. Seriously.

 

[NoelDP]

The .persist.log file is a running log - it contains the logs of all CheckSUR runs. (so the first time, it is identical to the CheckSUR.log file)

There's still one outstanding file repair to make from the CheckSUR run -
(f) CSI Payload File Missing 0x00000000 atiilhag.inf amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63

- which for some reason the SFC didn't pick up on

The file should have been replaced, so it may be a simple glitch in the CheckSUR - please run it again, and post the new CheckSUR.log and CheckSUR.persist.log files

 

[Erick Aguilar]

Okay, just finished the next one Noel.

It found the error again, attaching the .rar file.
I'm running SFC again as we speak in case that you needed me to.

 

[Erick Aguilar]

SFC not detecting anything after 4 additional scans. Weird indeed.

 

[NoelDP]

My mistake - it wasn't one of the files I posted (wood/trees and 2 a.m. posting!)

I'll post a fix protocol for it later.

 

[Erick Aguilar]

Haha, No problem at all man, take your time, and thanks!

 

[NoelDP]

I've uploaded a file - eagab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print theseinstructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\eagab
hit the enter key - if you get a 'NotFound' error try
DIR D:\eagab
or
DIR E:\eagab



The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...



XCOPY <drive>:\eagab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time)andwhen the prompt returns, type
EXIT
and hit the Enter key to exit CommandPrompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in anElevated Command Prompt
then reboot and upload the new CBS.log file


Also run a new CheckSUR scan, and post the log from that.

(note the file link has changed - 'cos I accidentally deleted the entire folder on my SkyDrive!)

 

[Erick Aguilar]

Thank you noel, I'll be sure to download it when I get home!
I'll let you know how things go.

Edit: Whoops. Just noticed that thing about skydrive. It keeps redirecting me to my own. Must be my work network.

 

[Erick Aguilar]

Hey Noel. Just tried accessing your skydrive from home, unfortunately it is listing that the file is no longer available. No biggie , my system does seem to be running much more stable video wise. I might not need that extra file if SFC is not picking it up, right?

 

[NoelDP]

My fault - I accidentally deleted the folder yesterday, and that changed the link when I rebuilt it.

here's the new link...
Noel's SkyDrive

(I hope, anyhow!)