Shared printer not printing

[daniellouwrens]

Hi

I have an Epson 1290 connected to my Windows 7 Pro SP1 x64 PC, and it is shared with my Vista Home premium SP2 PC, the printer works fine when printing from my Windows 7 PC but when I try to print from my Vista PC, nothing prints and all the jobs are shown in the "Open Printer" Dialogue box.

I have tried right clicking and selecting "Restart" on each entry but still nothing happens.

The printer is the default printer for both PC's and shows up in the Control Panel/Printers box.

Any ideas on what can be happening and how to fix it?

Cheers

Daniel

 

[2xg]

Hello,

It might help to download the latest printer driver for Vista from Epson's site.

Please let us know.

 

[roban]

You're using 64bit drivers for your Windows 7 PC but your Vista PC is 32bit? You'll need the 32bit drivers on the Vista PC.

 

[daniellouwrens]

Hi

I should have mentioned that the printer was working fine until about a week ago, I did not know that it has stopped working until I noticed the printer icon om the task bar and when I opened it I saw a number of files in the "Open Printer" Dialogue box.

I had recently installed CA Internet Security Suite to see how it went, mainly because I was given a free 12 month copy. I guessed the problem may have been related to the firewall but could not see how to easily configure it allow the shared printer.
I uninstalled the CA and reinstalled MSE and the spooled docs all printed out.

To be fair to CA I did not try their support as I was in a big hurry.

BTW, I have used MSE on three PC's and have had no Malware issues, I run Spybot and Malwarebytes monthly to confirm this.

Thanks for your posts.

Cheers

Daniel