Solved Shutdown computer during Win7 Update

[Rinzler]

Hello,

I've had this PC for around a year and a half now. (HP Pavillion p6655d - Win7 Home Basic 32 Bit) and I shut it off 2 days ago manually while doing an update as I was rushing to attend some personal business.

Well, I've been trying to boot it up since yesterday and it still wont start.
I've pretty much been Googling everything but nothing seems to work.
I don't have a Windows 7 Install Disc either.

However, I did come across a thread. It told me to delete pending.xml
and reboot.xml. Pending.xml has been deleted, however reboot.xml cannot be deleted because it is CORRUPT! I really need some help on this as I have so many valuable files on this desktop.

Hope for a speedy reply, thanks!

 

[seavixen32]

Welcome to Windows Seven Forums.

Use this tutorial to create a Windows repair disc.

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

It won't re-install Windows, but you can boot into it to gain acess to the Windows Recovery Environment, from where I'd be inclined to try a system restore to a point before you downloaded this update.

 

[Rinzler]

I've tried all the System Restore points, and they have all restored successfully, but my computer still won't boot.

 

[seavixen32]

If you can borrow a Windows 7 DVD from a friend you can use it to re-install your operating system and activate it with the product key on your computer's COA sticker.

The Windows DVD will need to be the same version as that already installed on your computer.

http://www.sevenforums.com/tutorials/174907-clean-install-factory-coa-activation-key.html

 

[Rinzler]

If I did that, would my files be deleted? Sorry, I'm not really a computer expert.

 

[Rinzler]

Hello, I forgot to add, it seems that all my Windows files are in Drive D. I also have a Windows folder in a drive X.
I deleted the pending.xml for updates in Drive X as they could not be found in my Drive D. Reboot.xml is in Drive D though. And it its corrupted.

 

[seavixen32]

Yes, it would.

However, if you managed to create a system repair disc or you can borrow a Windows 7 DVD you could try a startup repair first.

http://www.sevenforums.com/tutorials/681-startup-repair.html

You'll need to run it at least three times with a reboot between each one.

 

[Rinzler]

Yes, it would.

However, if you managed to create a system repair disc or you can borrow a Windows 7 DVD you could try a startup repair first.

http://www.sevenforums.com/tutorials/681-startup-repair.html

You'll need to run it at least three times with a reboot between each one.

I've been able to get into the Recovery Environment without a disc. Would they be the same?

I've tried using System Repair but it would take a long time. Around 3+ hours without anything detected.

 

[seavixen32]

If you can get into the Recovery Environment without a disc that would the same as accessing it with a system repair disc.

System repair can take a long time depending what is wrong with your system and in the absence of a Windows DVD or a set of HP recovery discs, you don't have a lot of choice but to let it run.

 

[Rinzler]

Hmmm, would it run any faster if I was able to get a repair disc? Anyways, I'll let it run.
I'm about to go to the local computer store as well to get some extra help.
I'll update it soon, thanks!

 

[Rinzler]

Still no luck

Its been on Startup Repair for around 4 hours now. It says "Attempting repairs".
Should I restart the desktop, or let it continue? I have a feeling its going no where.

 

[seavixen32]

According to this thread, it can take some time - 3.5 days in one case!!

Restarting beforehand can corrupt the data on your hard drive.

Startup Repair -- how long is too long? - Microsoft Answers

Startup Repair: frequently asked questions

I'd seriously consider getting hold of a Windows DVD and carrying out a clean install.

I gave you this link earlier: http://www.sevenforums.com/tutorials/174907-clean-install-factory-coa-activation-key.html

 

[Rinzler]

According to this thread, it can take some time - 3.5 days in one case!!

Restarting beforehand can corrupt the data on your hard drive.

Startup Repair -- how long is too long? - Microsoft Answers

Startup Repair: frequently asked questions

I'd seriously consider getting hold of a Windows DVD and carrying out a clean install.

I gave you this link earlier: http://www.sevenforums.com/tutorials/174907-clean-install-factory-coa-activation-key.html

That is REALLY long. I guess I'll have to sleep without air conditioning for the next week and bare with this hot weather. I'll leave it on for one more day, and pray that it works. Anyways, thanks a lot for the help. I'll be up early tomorrow morning, and check my desktop.

Edit:

I've been running the Startup Repair for around 7-9 hours. Apparently, it took some of those people on the forum 12 hours. I'll just wait and hope for the best.

 

[seavixen32]

OK, I'm keeping my fingers crossed for you.

Please keep us updated one way or the other.

 

[writhziden]

If I did that, would my files be deleted? Sorry, I'm not really a computer expert.

There are ways to use the recovery environment to backup your users folder and any other important folders so you do not lose your important files. Let us know if you need assistance doing so. You can also use PartedMagic to Backup Files Using PartedMagic by following steps 1-7 in that post linked to in the second link.

 

[Rinzler]

A sleepless night for me.
I just checked my computer, and it gave me the option to System Restore, after 10 hours of Startup Repair.

That DEFINITELY solved the problem of my corrupt reboot.xml as the file is no longer there.
However, I still can't boot it up. The pending.xml file is still in X:\Windows\Winsxs and that is the reason my desktop wont boot up, according to the details of the boot. Said something like "A Patch is causing your desktop a bad reboot."
I think there would be a different pending.xml file in a different drive. Anyways, I'm filled with relief right now.

 

[writhziden]

A sleepless night for me.
I just checked my computer, and it gave me the option to System Restore, after 10 hours of Startup Repair.

That DEFINITELY solved the problem of my corrupt reboot.xml as the file is no longer there.
However, I still can't boot it up. The pending.xml file is still in X:\Windows\Winsxs and that is the reason my desktop wont boot up, according to the details of the boot. Said something like "A Patch is causing your desktop a bad reboot."
I think there would be a different pending.xml file in a different drive. Anyways, I'm filled with relief right now.

From following this thread, it seems that you have only run the startup repair once. You may need to run it two more times with a restart in between each. See http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html for further reading.

 

[Rinzler]

A sleepless night for me.
I just checked my computer, and it gave me the option to System Restore, after 10 hours of Startup Repair.

That DEFINITELY solved the problem of my corrupt reboot.xml as the file is no longer there.
However, I still can't boot it up. The pending.xml file is still in X:\Windows\Winsxs and that is the reason my desktop wont boot up, according to the details of the boot. Said something like "A Patch is causing your desktop a bad reboot."
I think there would be a different pending.xml file in a different drive. Anyways, I'm filled with relief right now.

From following this thread, it seems that you have only run the startup repair once. You may need to run it two more times with a restart in between each. See http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html for further reading.

I'll run it again today.

 

[Rinzler]

I ran the startup repair again, and my computer is finally fixed. Thanks for all the help, appreciate it. I'll make a back up disc soon. Thanks again!

 

[writhziden]

I ran the startup repair again, and my computer is finally fixed. Thanks for all the help, appreciate it. I'll make a back up disc soon. Thanks again!

You should thank seavixen32 by giving rep through the scales icon (upper right corner of his post) between the red triangle and the (blue - circle or orange + circle). He gave very good advice.

Very glad you got your system back up and running.