Skype and Hangouts kill my machine

lngrid

New member
Local time
8:28 PM
Messages
6
I don't mean they lock it up or blue screen it. They make it suddenly go from up and running, fans blowing, processes and services humming along, to dead. Screen black, fans silent. No BSOD, no shutdown sequence, no reboot.

And Event Log Viewer isn't working, even though I can see the service is set to run automatically. I did run dm log collector and the zip file is attached below. I would be very grateful for any attention or assistance with this because I use videochat to keep in contact with my family.
 

Attachments

My Computer My Computer

OS
Windows 7 Home Premium
CPU
AMD FX 8150
Motherboard
GA-990FXA-UD3
Memory
32 GB
Graphics Card(s)
NVIDIA GeForceGTX 550 Ti
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (Samsung)
Hard Drives
AMD 1X2 Mirror/RAID1 SCSI Disk Device
Seagate 1TG SATA HD 7200/64MB - 6 GB

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
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