Skype crashing when opening

Sailor

New member
Local time
12:14 PM
Messages
1
Opening my skype a message pops up saying "a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

so i went into the event viewer and i found this ;

Faulting application name: Skype.exe, version: 6.10.0.104, time stamp: 0x5265383f
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.8564, time stamp: 0x4e9b77f9
Exception code: 0xc0000005
Fault offset: 0x00002a5a
Faulting process id: 0xfc
Faulting application start time: 0x01cee3a8cbd6d2ff
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
Report Id: 0c20de85-4f9c-11e3-bd63-dc0ea123a96f


anyone know what i got to do to solve this problem ive attempted re installing skype and the obvious things you first think of when you get a problem
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
acer
OS
64bit
CPU
I5
Memory
6gb
Graphics Card(s)
nvidia geforce 610m
Hard Drives
500gb
Antivirus
microsoft
Browser
crome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Back
Top