My computer is approx 6yo and is running OEM windows 7 pro. Couple days ago "This copy of windows is not genuine" message appeared. Nothing has changed on computer. I can not activate it. If I run slmgr -rearm I get error message 0xC004FE00. Ran Malware scan with Malwarebytes, Adwcleaner, Junkware removal tool - all clean. Ran virus scan with installed and functioning Mcafee Endpoint.
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-BVJ26-Y29Q6-YDHFJ
Windows Product Key Hash: txFMtANOW8k6Nprof33DB+NPZsc=
Windows Product ID: 00371-OEM-9309545-19658
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2852857A-87E5-4157-B077-DF5635C6CD43}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.171231-1547
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2852857A-87E5-4157-B077-DF5635C6CD43}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YDHFJ</PKey><PID>00371-OEM-9309545-19658</PID><PIDType>8</PIDType><SID>S-1-5-21-2128526191-744629969-1999163127</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 500B Microtower</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100812000000.000000+000</Date></BIOS><HWID>BFDE3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-095-419658-02-1033-7601.0000-0252018
Installation ID: 019234392072963656844663692603449310032964614501227316
Processor Certificate URL: [url="http://go.microsoft.com/fwlink/?LinkID=88338"]http://go.microsoft.com/fwlink/?LinkID=88338[/url]
Machine Certificate URL: [url="http://go.microsoft.com/fwlink/?LinkID=88339"]http://go.microsoft.com/fwlink/?LinkID=88339[/url]
Use License URL: [url="http://go.microsoft.com/fwlink/?LinkID=88341"]http://go.microsoft.com/fwlink/?LinkID=88341[/url]
Product Key Certificate URL: [url="http://go.microsoft.com/fwlink/?LinkID=88340"]http://go.microsoft.com/fwlink/?LinkID=88340[/url]
Partial Product Key: YDHFJ
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 5
Trusted time: 1/25/2018 8:55:09 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A8
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:24:2018 19:43
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqhqxzRcSOSqdoI7fhKulYi3BteMpkbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
GSCI HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
Last edited by a moderator:
My Computer
- Computer type
- PC/Desktop
- OS
- Windows 7 Pro 32bit