Solved Slow internet browsing

[VistaKing]

Try removing the McAfeeSiteAdvisor

 

[tim696969]

That's a good idea and I did it. However, it is still slow.

 

[VistaKing]

I have to run . I will continue when I get back .

 

[tim696969]

Any other ideas? I still can't play videos.

 

[VistaKing]

Run

Malwarebytes

Download Link :ar: MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )

Update the definitions and do a full scan

:ar: On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
:ar: If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
:ar: The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
:ar: When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
:ar: Click OK to close the message box and continue with the removal process.
:ar: Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
:ar: Make sure that everything is checked, and click Remove Selected.
:ar: When removal is completed, a log report will open in Notepad.
:ar: The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
:ar: Copy and paste the contents of that report in your next reply and exit MBAM.

 

[tim696969]

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.07.13.04
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
Tim :: TIM-PC [administrator]
7/13/2013 11:45:34 AM
mbam-log-2013-07-13 (11-45-34).txt
Scan type: Full scan (C:\|D:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 384215
Time elapsed: 1 hour(s), 2 minute(s), 51 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\TDSSKiller_Quarantine\21.03.2013_23.21.34\mbr0000\tdlfs0000\tsk0002.dta (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully.

 

[VistaKing]

Rerun tdsskiller

TDSSKILLER

download link :ar: TDSSKiller

Save to the desktop


A TDSSKiller is found on your Desktop.

Right click on tdsskiller select

When the TDSSKiller console opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System
Click: OK


Press: Start Scan


If a suspicious object is detected, the default action is Skip, leave it as is, and click on: Continue
If malicious objects are found, they show in the Scan results.
Ensure Cure (the default) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)


When done, the tool outputs its log to the disk with the Windows Operating System, normally C:\


Logs have a name like:
C:\TDSSKiller.X.X.X_12.04.2013_15.31.43_log.txt


Please post the TDSSKiller log in your reply.

 

[tim696969]

I did not see "Ensure cure" but I rebooted after the scan.

 

[tim696969]

I saved it in a file because it was too big to paste in the message.

 

[VistaKing]

Rerun TDSSKILLER

For TDSS File System make it either Cure or Delete from the Drop down menu

 

[tim696969]

There is no drop down menu. I ran it a 2nd time and it found no threats.

 

[VistaKing]

Ok that's good . Speed is still slow ? Are you connected wirelessly or wired

 

[tim696969]

Yes, still slow. I am connected wirelessly. Like I said, when I connected directly to the cable modem, my speed was fine.

 

[VistaKing]

Whats the speed on wifi and on wired

 

[tim696969]

Wireless Download .13 MBPS, Upload is .28 MBPS. Wired Download 3.42 MBPS and Upload is .87 MBPS.

 

[VistaKing]

What is the model of the wireless router

 

[tim696969]

Asus rt-n12

 

[VistaKing]

Have you checked to see if there is a firmware upgrade

 

[tim696969]

Ok, now it's works fine. I guess unplugging the router once was not enough. The second time to check the direct connection speed and unplug the router and plug it back in again worked! It's so tempermental I guess.

 

[VistaKing]

Glad you fixed your issue .